Coronavirus COVID-19 Notification

Below are our daily critical supply chain updates related to the COVID-19 Pandemic. This information is based on known supply chain impacts shared to us and are subject to change. This information is updated daily so please check back often for most recent updates.

The safety and well-being of both our customers and employees is always our highest priority. As promised, we have activated our response plan in order to continue our commitment to meeting your employment screening needs with the least amount of disruption to your service.

Currently, we can rapidly respond to the changes and challenges in our supply chain as it applies to COVID-19*. Should we see any impact to turn-around times for our employment screening services, we have established this newly created resource site designed to provide you with daily updates. Our goal is to empower you with the information you need so you are in the best position possible to estimate any potential delays as it relates to your business hiring needs.

* Every effort is made to provide timely and accurate information, some information is dependent on our supply chain resources which may have local constraints, outside of their control, impeding the availability of information.

September 24, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaHumboldt CountyCourt has re-opened. Expect delays as court works through backlog. District Court searches must be completed by the clerks.
CaliforniaContra Costa, El Dorado, Imperial, Los Angeles, Marin, Mendocino, San Joaquin, San Luis Obispo, Santa Clara, Shasta & SolanoCases requiring clerk assistance may be delayed
ConnecticutAll CountiesCases requiring clerk assistance may be delayed
GeorgiaBibb, Cobb, Coweta, Dougherty, Fulton, Hall & RichmondCases requiring clerk assistance may be delayed
GeorgiaClayton CountyVery limited access, expect major delays
GeorgiaDeKalb & Fayette CountiesCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaFloyd, Newton & Walton CountyCourt is working through backlog. Expect delays.
GeorgiaHancock CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Georgia are open, there are still delays due to limited access to the courts and a backlog of requests.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyDaviess, Jefferson, Jessamine, Nelson, Shelby & SpencerVery limited access, expect major delays
KentuckyAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaCameronWorking through backlog, expect delays
LouisianaOrleansTemporary closure due to hurricane. Cases requiring clerk assistance will be delayed.
LouisianaLivingston & St. John the BaptistLimited access, delays expected
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
MichiganAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
MississippiAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
New JerseyAll CourtsExpect extended delays until further notice.
New YorkAlbany & Clinton CountiesExperiencing delays due to backlog of requests.
New YorkOCACourt will reduce staff severely delaying results on potential hits. No specific duration date at this time.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsUnknown timeframe. Direct access not impacted. Possible delays with confirming identifiers on possible matches because of limited staffing at the state.
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCoffee & Houston CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Tennessee are open, there are still delays due to limited access to the courts and a backlog of requests
TennesseeWayne CountyLimited staffing at the court, Expect major delays.
TennesseeWhite CountyCovid exposure in the court, so the court is temporarily closed to regular access. Extremely limited assistance is available from clerks. Expect major delays.
TexasOrange CountyClosed until further notice. Orders cannot be completed during this time.
TexasOrange CountyCourt closed from hurricane.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect Delays until further notice.
West VirginiaLogan CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in West Virginia are open, there are still delays due to limited access to the courts and a backlog of requests.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

September 23, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaHumboldt CountyCourt has re-opened. Expect delays as court works through backlog. District Court searches must be completed by the clerks.
CaliforniaContra Costa, El Dorado, Imperial, Los Angeles, Marin, Mendocino, San Joaquin, San Luis Obispo, Santa Clara, Shasta & SolanoCases requiring clerk assistance may be delayed
ConnecticutAll CountiesCases requiring clerk assistance may be delayed
District of ColumbiaDCLimited access, expected delays
GeorgiaBibb, Cobb, Coweta, Dougherty, Fulton, Hall & RichmondCases requiring clerk assistance may be delayed
GeorgiaClayton CountyVery limited access, expect major delays
GeorgiaDeKalb & Fayette CountiesCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaFloyd, Newton & Walton CountyCourt is working through backlog. Expect delays.
GeorgiaHancock CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Georgia are open, there are still delays due to limited access to the courts and a backlog of requests.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyDaviess, Jefferson, Jessamine, Nelson, Shelby & SpencerVery limited access, expect major delays
KentuckyAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaCameronWorking through backlog, expect delays
LouisianaOrleansTemporary closure due to hurricane. Cases requiring clerk assistance will be delayed.
LouisianaLivingston & St. John the BaptistLimited access, delays expected
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
MichiganAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
MississippiAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
New JerseyAll CourtsExpect extended delays until further notice.
New YorkAlbany & Clinton CountiesExperiencing delays due to backlog of requests.
New YorkOCACourt will reduce staff severely delaying results on potential hits. No specific duration date at this time.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsUnknown timeframe. Direct access not impacted. Possible delays with confirming identifiers on possible matches because of limited staffing at the state.
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCoffee & Houston CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Tennessee are open, there are still delays due to limited access to the courts and a backlog of requests
TennesseeWayne CountyLimited staffing at the court, Expect major delays.
TennesseeWhite CountyCovid exposure in the court, so the court is temporarily closed to regular access. Extremely limited assistance is available from clerks. Expect major delays.
TexasOrange CountyClosed until further notice. Orders cannot be completed during this time.
TexasOrange CountyCourt closed from hurricane.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect Delays until further notice.
West VirginiaLogan CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in West Virginia are open, there are still delays due to limited access to the courts and a backlog of requests.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

September 22, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashingtonDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaHumboldtCourt has re-opened. Expect delays as court works through backlog. District Court searches must be completed by the clerks.
CaliforniaContra Costa, El Dorado, Imperial, Los Angeles, Marin, Mendocino, San Joaquin, San Luis Obispo, Santa Clara, Shasta & SolanoCases requiring clerk assistance may be delayed
ConnecticutAll CountiesCases requiring clerk assistance may be delayed
District of ColumbiaDCLimited access, expected delays
FloridaEscambiaCourt’s computer system is down due to hurricane damage. No ETA on repairs
GeorgiaClayton CountyVery limited access, expect major delays
GeorgiaDeKalb & Fayette CountiesCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaFloyd CountyCourt is working through backlog. Expect delays.
GeorgiaHancock CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Georgia are open, there are still delays due to limited access to the courts and a backlog of requests.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyDaviess, Jefferson, Jessamine, Nelson, Shelby & SpencerVery limited access, expect major delays
KentuckyAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaCameron & OrleansTemporary closure due to hurricane. Cases requiring clerk assistance will be delayed.
LouisianaLivingston & St. John the BaptistLimited access, delays expected
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
MichiganAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
MississippiAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
MontanaLewis and Clark Clerk search only, limited staff, expect delays
New JerseyAll CourtsExpect extended delays until further notice.
New YorkAlbany & Clinton CountiesExperiencing delays due to backlog of requests.
New YorkOCACourt will reduce staff severely delaying results on potential hits. No specific duration date at this time.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsUnknown timeframe. Direct access not impacted. Possible delays with confirming identifiers on possible matches because of limited staffing at the state.
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCoffee & HoustonClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Tennessee are open, there are still delays due to limited access to the courts and a backlog of requests
TexasOrange CountyClosed until further notice. Orders cannot be completed during this time.
TexasOrangeCourt closed from hurricane.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect Delays until further notice.
West VirginiaLoganClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in West Virginia are open, there are still delays due to limited access to the courts and a backlog of requests.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

September 21, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashingtonDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaHumboldtCourt has re-opened. Expect delays as court works through backlog. District Court searches must be completed by the clerks.
CaliforniaContra Costa, El Dorado, Imperial, Los Angeles, Marin, Mendocino, San Joaquin, San Luis Obispo, Santa Clara, Shasta & SolanoCases requiring clerk assistance may be delayed
ConnecticutAll CountiesCases requiring clerk assistance may be delayed
District of ColumbiaDCLimited access, expected delays
FloridaEscambiaCourt’s computer system is down due to hurricane damage. No ETA on repairs
GeorgiaClayton CountyVery limited access, expect major delays
GeorgiaDeKalb & Fayette CountiesCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaFloyd CountyCourt is working through backlog. Expect delays.
GeorgiaHancock CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Georgia are open, there are still delays due to limited access to the courts and a backlog of requests.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaCameron & OrleansTemporary closure due to hurricane. Cases requiring clerk assistance will be delayed.
LouisianaLivingston & St. John the BaptistLimited access, delays expected
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
MichiganAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
MississippiAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
MontanaLewis and Clark Clerk search only, limited staff, expect delays
New JerseyAll CourtsExpect extended delays until further notice.
New YorkAlbany & Clinton CountiesExperiencing delays due to backlog of requests.
New YorkOCACourt will reduce staff severely delaying results on potential hits. No specific duration date at this time.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsUnknown timeframe. Direct access not impacted. Possible delays with confirming identifiers on possible matches because of limited staffing at the state.
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCoffee & HoustonClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Tennessee are open, there are still delays due to limited access to the courts and a backlog of requests
TexasOrange CountyClosed until further notice. Orders cannot be completed during this time.
TexasOrangeCourt closed from hurricane.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect Delays until further notice.
West VirginiaLoganClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in West Virginia are open, there are still delays due to limited access to the courts and a backlog of requests.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

September 18, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashingtonDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaHumboldtCourt has re-opened. Expect delays as court works through backlog. District Court searches must be completed by the clerks.
CaliforniaContra Costa, El Dorado, Imperial, Los Angeles, Marin, Mendocino, San Joaquin, San Luis Obispo, Santa Clara, Shasta & SolanoCases requiring clerk assistance may be delayed
ConnecticutAll CountiesCases requiring clerk assistance may be delayed
District of ColumbiaDCLimited access, expected delays
FloridaEscambiaCourt’s computer system is down due to hurricane damage. No ETA on repairs
GeorgiaClayton CountyVery limited access, expect major delays
GeorgiaFloyd CountyCourt is working through backlog. Expect delays.
GeorgiaHancock CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Georgia are open, there are still delays due to limited access to the courts and a backlog of requests.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaOrleans & St. John the BaptistLimited access. Cases requiring clerk assistance may be delayed.
LouisianaCameron, Livingston, Orleans, St. John the BaptistTemporary closure due to hurricane. Cases requiring clerk assistance will be delayed.
MassachusettsAll CountiesMassachusetts courthouses will close on Friday, September 18 to honor the memory of Supreme Judicial Court Chief Justice Ralph D. Gants, who passed away earlier this week.
MarylandAll CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
MichiganAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
MississippiHancock & HarrisonTemporary closure due to tropical storm.
MississippiAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
MontanaLewis and Clark Clerk search only, limited staff, expect delays
New JerseyAll CourtsExpect extended delays until further notice.
New YorkAlbany & Clinton CountiesExperiencing delays due to backlog of requests.
New YorkOCACourt will reduce staff severely delaying results on potential hits. No specific duration date at this time.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsUnknown timeframe. Direct access not impacted. Possible delays with confirming identifiers on possible matches because of limited staffing at the state.
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCoffee & HoustonClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Tennessee are open, there are still delays due to limited access to the courts and a backlog of requests
TexasOrange CountyClosed until further notice. Orders cannot be completed during this time.
TexasOrangeCourt closed from hurricane.
Vermont All CourtsIn person access has been removed. Results can only be completed by mail. Expect Delays until further notice.
West VirginiaLoganClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in West Virginia are open, there are still delays due to limited access to the courts and a backlog of requests.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

September 17, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashingtonDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaHumboldtCourt has re-opened. Expect delays as court works through backlog. District Court searches must be completed by the clerks.
CaliforniaContra Costa, El Dorado, Imperial, Los Angeles, Marin, Mendocino, San Joaquin, San Luis Obispo, Santa Clara, Shasta & SolanoCases requiring clerk assistance may be delayed
ConnecticutAll CountiesCases requiring clerk assistance may be delayed
District of ColumbiaDCLimited access, expected delays
GeorgiaClayton CountyVery limited access, expect major delays
GeorgiaFloyd CountyCourt is working through backlog. Expect delays.
GeorgiaHancock CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Georgia are open, there are still delays due to limited access to the courts and a backlog of requests.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaOrleans & St. John the BaptistLimited access. Cases requiring clerk assistance may be delayed.
LouisianaCameron, Jefferson, Lafourche, Livingston, Orleans, St. Bernard, St. Charles, St. James, St. John the Baptist, St. Martin, St. Tammany & TangipahoaTemporary closure due to hurricane. Cases requiring clerk assistance will be delayed.
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
MichiganAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
MississippiHancock & HarrisonTemporary closure due to tropical storm.
MississippiAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
MontanaLewis and Clark Clerk search only, limited staff, expect delays
New JerseyAll CourtsExpect extended delays until further notice.
New YorkAlbany & Clinton CountiesExperiencing delays due to backlog of requests.
New YorkOCACourt will reduce staff severely delaying results on potential hits. No specific duration date at this time.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsUnknown timeframe. Direct access not impacted. Possible delays with confirming identifiers on possible matches because of limited staffing at the state.
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCoffee & HoustonClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Tennessee are open, there are still delays due to limited access to the courts and a backlog of requests
TexasOrange CountyClosed until further notice. Orders cannot be completed during this time.
TexasOrangeCourt closed from hurricane.
Vermont All CourtsIn person access has been removed. Results can only be completed by mail. Expect Delays until further notice.
West VirginiaLoganClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in West Virginia are open, there are still delays due to limited access to the courts and a backlog of requests.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

September 16, 2020 Notifications
Criminal Background Checks, Governmental interruptions, division closures and reopened courts

No new updates for September 16, 2020. 

See September 15, 2020 notifications, for the most up to date information.

September 15, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashingtonDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaHumboldtCourt has re-opened. Expect delays as court works through backlog. District Court searches must be completed by the clerks.
CaliforniaContra Costa, El Dorado, Imperial, Kings, Los Angeles, Marin, Mendocino, San Joaquin, San Luis Obispo, Santa Clara, Shasta & SolanoCases requiring clerk assistance may be delayed
ConnecticutAll CountiesCases requiring clerk assistance may be delayed
District of ColumbiaDCLimited access, expected delays
GeorgiaClayton CountyExpect delays due to limited access to records. Courthouse is temporarily closed until 09/10/2020. Searches requiring clerk assistance are not able to be processed until the court re-opens.
GeorgiaFloyd CountyTemporarily Closed. Access terminal is down in the court. No ETA on when it might be operational again at this time.
GeorgiaHancock CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Georgia are open, there are still delays due to limited access to the courts and a backlog of requests.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyDaviess countyCourt is open by appointment only as of 09/15.
LouisianaOrleans & St. John the BaptistLimited access. Cases requiring clerk assistance may be delayed.
LouisianaCameronClosed due to hurricane damage as of 09/14.
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
MichiganAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
MississippiAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
MontanaLewis and Clark Clerk search only, limited staff, expect delays
New JerseyAll CourtsExpect extended delays until further notice.
New YorkAlbany & Clinton CountiesExperiencing delays due to backlog of requests.
New YorkOCACourt will reduce staff severely delaying results on potential hits. No specific duration date at this time.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsUnknown timeframe. Direct access not impacted. Possible delays with confirming identifiers on possible matches because of limited staffing at the state.
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeAll CourtsExpect delays due to limited access to the courts and a backlog of requests.
TennesseeCoffeeCOVID exposure in the court. This court is once again closed.
TennesseeRobertsonCourt has temporarily restricted access until 9/10
TexasJeffersonCourts have re-opened. Expect delays as they work through the backlog.
TexasOrangeCourt closed from hurricane.
Vermont All CourtsIn person access has been removed. Results can only be completed by mail. Expect Delays until further notice.
West VirginiaLoganClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in West Virginia are open, there are still delays due to limited access to the courts and a backlog of requests.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

September 14, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashingtonDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaHumboldtCourt has re-opened. Expect delays as court works through backlog. District Court searches must be completed by the clerks.
CaliforniaContra Costa, El Dorado, Imperial, Kings, Los Angeles, Marin, Mendocino, San Joaquin, San Luis Obispo, Santa Clara, Shasta & SolanoCases requiring clerk assistance may be delayed
ConnecticutAll CountiesCases requiring clerk assistance may be delayed
District of ColumbiaDCLimited access, expected delays
GeorgiaClayton CountyExpect delays due to limited access to records. Courthouse is temporarily closed until 09/10/2020. Searches requiring clerk assistance are not able to be processed until the court re-opens.
GeorgiaFloyd CountyTemporarily Closed. Access terminal is down in the court. No ETA on when it might be operational again at this time.
GeorgiaHancock CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Georgia are open, there are still delays due to limited access to the courts and a backlog of requests.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyDaviess countyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Kentucky are open, there are still delays due to limited access to the courts and a backlog of requests.
LouisianaOrleans & St. John the BaptistLimited access. Cases requiring clerk assistance may be delayed.
LouisianaCameronClosed due to hurricane damage as of 09/14.
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
MichiganAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
MississippiAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
MontanaLewis and Clark Clerk search only, limited staff, expect delays
New JerseyAll CourtsExpect extended delays until further notice.
New YorkAlbany & Clinton CountiesExperiencing delays due to backlog of requests.
New YorkOCACourt will reduce staff severely delaying results on potential hits. No specific duration date at this time.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsUnknown timeframe. Direct access not impacted. Possible delays with confirming identifiers on possible matches because of limited staffing at the state.
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeAll CourtsExpect delays due to limited access to the courts and a backlog of requests.
TennesseeCoffeeCOVID exposure in the court. This court is once again closed.
TennesseeRobertsonCourt has temporarily restricted access until 9/10
TexasJeffersonCourts have re-opened. Expect delays as they work through the backlog.
TexasOrangeCourt closed from hurricane.
Vermont All CourtsIn person access has been removed. Results can only be completed by mail. Expect Delays until further notice.
West VirginiaLoganClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in West Virginia are open, there are still delays due to limited access to the courts and a backlog of requests.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

September 11, 2020 Notifications
Criminal Background Checks, Governmental interruptions, division closures and reopened courts

No new updates for September 11, 2020. 

See September 8, 2020 notifications, for the most up to date information.