Coronavirus COVID-19 Notification

Below are our daily critical supply chain updates related to the COVID-19 Pandemic. This information is based on known supply chain impacts shared to us and are subject to change. This information is updated daily so please check back often for most recent updates.

The safety and well-being of both our customers and employees is always our highest priority. As promised, we have activated our response plan in order to continue our commitment to meeting your employment screening needs with the least amount of disruption to your service.

Currently, we can rapidly respond to the changes and challenges in our supply chain as it applies to COVID-19*. Should we see any impact to turn-around times for our employment screening services, we have established this newly created resource site designed to provide you with daily updates. Our goal is to empower you with the information you need so you are in the best position possible to estimate any potential delays as it relates to your business hiring needs.

* Every effort is made to provide timely and accurate information, some information is dependent on our supply chain resources which may have local constraints, outside of their control, impeding the availability of information.

December 4, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, San Luis Obispo, San Joaquin, Santa Clara, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened, working through backlog.
CaliforniaSanta BarbaraCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta ClaraCourt expects to remain closed until at least January.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayton & Gwinnett CountiesVery limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaBerrien, Cook, Franklin, Henry, Jasper, McIntosh & Walker Closed due to potential COVID outbreak.
GeorgiaRabunCourt has closed, no reason was provided.
GeorgiaTurnerCourt has reopened and is working through the backlog.
GeorgiaWalton & WhitefieldCourt has reopened and is allowing limited access by appointment only. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAdair, Allen, Bell, Boyd, Burbon, Breathitt, Bullitt, Butler, Carlisle, Carroll, Carter, Casey, Christian, Clinton, Daviess, Edmonson, Elliott, Estill, Flemming, Floyd, Franklin, Gallatin, Garrard, Grant, Graves, Grayson, Greenup, Hardin, Harlan, Harrison, Hart, Henry, Hopkins, Jackson, Knott, Knox, Laurel, Lawrence, Leslie, Lincoln, Lyon, Madison, Magoffin, Menifee, McCracken, Mercer, Monroe, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Rowan, Simpson, Trigg, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyCampbell, Fayette & KentonCourt will be closed to public until February 2021.
KentuckyClark, Franklin, Morgan & MuhlenburgCourt has reopened but can only be searched by appointment. Expect delays.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyMontgomeryCourt will only allow access one day a week. Expect delays.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCourt Terminals were down for two days but are back online. Courts are working through backlog. Expect delays as all orders are clerk assisted.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MississippiTallahatchieThe justice court has closed due to a COVID outbreak.
MississippiAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeBentonCourt is closed until 11/30.
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCannonCourt is fully open and they are working through the backlog.
TennesseeCheathamCourt has closed due to a COVID outbreak.
TennesseeCoffee CountyCourt has reopened and is allowing limited access by appointment only. Expect delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDicksonThe court has moved to a new Judicial Center and the PAT is not yet operational.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeJacksonCourt has reopened and is working through backlog. Expect delays.
TennesseeLakeExperiencing delays due to backlog of requests.
TennesseeSequatchieCourt has closed due to a COVID outbreak.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaTuckerCourts have closed due to a COVID outbreak.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

December 3, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, San Luis Obispo, San Joaquin, Santa Clara, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened, working through backlog.
CaliforniaSanta BarbaraCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta ClaraCourt expects to remain closed until at least January.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayton & Gwinnett CountiesVery limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaBerrien, Cook, Jasper, McIntosh, Turner & Walker Closed due to potential COVID outbreak.
GeorgiaRabunCourt has closed, no reason was provided.
GeorgiaWalton & WhitefieldCourt has reopened and is allowing limited access by appointment only. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAdair, Allen, Bell, Boyd, Burbon, Breathitt, Bullitt, Butler, Carlisle, Carroll, Carter, Casey, Christian, Clinton, Daviess, Edmonson, Elliott, Estill, Flemming, Floyd, Franklin, Gallatin, Garrard, Grant, Graves, Grayson, Greenup, Hardin, Harlan, Harrison, Hart, Henry, Hopkins, Jackson, Knott, Knox, Laurel, Lawrence, Leslie, Lincoln, Lyon, Madison, Magoffin, Menifee, McCracken, Mercer, Monroe, Morgan, Muhlenburg, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Rowan, Simpson, Trigg, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyCampbell, Fayette & KentonCourt will be closed to public until February 2021.
KentuckyClark & FranklinCourt has reopened but can only be searched by appointment. Expect delays.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyMontgomeryCourt will only allow access one day a week. Expect delays.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MississippiNetwonThe computers are down in the Justice Court. They expect them to be back up on Friday 12/04.
MississippiTallahatchieCourt is open again and working through the backlog.
MississippiAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeBentonCourt is closed until 11/30.
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCannonCourt is fully open and they are working through the backlog.
TennesseeCheathamCourt has closed due to a COVID outbreak.
TennesseeCoffee CountyCourt has reopened and is allowing limited access by appointment only. Expect delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDicksonThe court has moved to a new Judicial Center and the PAT is not yet operational.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeJacksonCourt has reopened and is working through backlog. Expect delays.
TennesseeLakeExperiencing delays due to backlog of requests.
TennesseeSequatchieCourt has closed due to a COVID outbreak.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaTuckerCourts have closed due to a COVID outbreak.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

December 2, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, San Luis Obispo, San Joaquin, Santa Clara, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened, working through backlog.
CaliforniaSanta BarbaraCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayton & Gwinnett CountiesVery limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaBerrien, Cook, Jasper, McIntosh, Turner & Walker Closed due to potential COVID outbreak.
GeorgiaRabunCourt has closed, no reason was provided.
GeorgiaWalton & WhitefieldCourt has reopened and is allowing limited access by appointment only. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAdair, Allen, Bell, Boyd, Burbon, Breathitt, Bullitt, Butler, Carroll, Carter, Casey, Christian, Clinton, Daviess, Edmonson, Elliott, Estill, Flemming, Floyd, Franklin, Gallatin, Grant, Graves, Grayson, Greenup, Hardin, Harlan, Harrison, Hart, Henry, Hopkins, Jackson, Knott, Laurel, Lawrence, Leslie, Lincoln, Lyon, Madison, Magoffin, Menifee, Martin, McCracken, Mercer, Monroe, Morgan, Muhlenburg, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Rowan, Simpson, Trigg, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyCampbell, Fayette & KentonCourt will be closed to public until February 2021.
KentuckyClark & FranklinCourt has reopened but can only be searched by appointment. Expect delays.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyMontgomeryCourt will only allow access one day a week. Expect delays.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MississippiTallahatchieCourt is open again and working through the backlog.
MississippiAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeBentonCourt is closed until 11/30.
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCannonCourt is fully open and they are working through the backlog.
TennesseeCheathamCourt has closed due to a COVID outbreak.
TennesseeCoffee CountyCourt has reopened and is allowing limited access by appointment only. Expect delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDicksonThe court has moved to a new Judicial Center and the PAT is not yet operational.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeJacksonCourt has reopened and is working through backlog. Expect delays.
TennesseeLakeExperiencing delays due to backlog of requests.
TennesseeSequatchieCourt has closed due to a COVID outbreak.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone & TuckerCourts have closed due to a COVID outbreak.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

December 1, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, San Luis Obispo, San Joaquin, Santa Clara, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened, working through backlog.
CaliforniaSanta BarbaraCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayton & Gwinnett CountiesVery limited access, expect major delays
GeorgiaDeKalb CountyCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaBerrien, Cook, Jasper, McIntosh & Turner Closed due to potential COVID outbreak.
GeorgiaLincolnCourt's computer system is down
GeorgiaRabunCourt has closed, no reason was provided.
GeorgiaWhitefieldCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaHaralsonCourt has reopened, working through backlog.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAdair, Allen, Bell, Boyd, Burbon, Breathitt, Bullitt, Butler, Carroll, Carter, Casey, Christian, Clark, Clinton, Daviess, Edmonson, Elliott, Estill, Flemming, Floyd, Franklin, Gallatin, Grant, Graves, Grayson, Greenup, Hardin, Harlan, Harrison, Hart, Henry, Hopkins, Jackson, Knott, Laurel, Lawrence, Leslie, Lincoln, Lyon, Madison, Magoffin, Menifee, Martin, Mercer, Monroe, Morgan, Muhlenburg, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Rowan, Simpson, Trigg, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyCampbell, Fayette & KentonCourt will be closed to public until February 2021.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyMontgomeryCourt will only allow access one day a week. Expect delays.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MississippiMadison & TallahatchieCourt has closed due to a COVID outbreak,
MississippiAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeBentonCourt is closed until 11/30.
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCannonCourt is fully open and they are working through the backlog.
TennesseeCheathamCourt has closed due to a COVID outbreak.
TennesseeCoffee CountyCourt has reopened and is allowing limited access by appointment only. Expect delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeJacksonCourt has reopened and is working through backlog. Expect delays.
TennesseeLakeExperiencing delays due to backlog of requests.
TennesseeSequatchieCourt has closed due to a COVID outbreak.
TennesseeWayne CountyLimited staffing at the court, Expect major delays.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone & TuckerCourts have closed due to a COVID outbreak.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

November 30, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, San Luis Obispo, San Joaquin, Santa Clara, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaFresnoCourt is closed the week of Thanksgiving
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened, working through backlog.
CaliforniaSanta BarbaraSuperior Court clerks will be on furlough until 11/30. When they return, they are estimating that it will take up to 21 days to complete searches that require clerk assistance.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayton & Gwinnett CountiesVery limited access, expect major delays
GeorgiaDeKalb CountyCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaBerrien, Cook, Jasper, McIntosh, Turner & WaltonClosed due to potential COVID outbreak.
GeorgiaLincolnCourt's computer system is down
GeorgiaRabunCourt has closed, no reason was provided.
GeorgiaWhitefieldCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaHaralson & WilcoxCourt has reopened, working through backlog.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAdair, Allen, Bell, Boyd, Burbon, Breathitt, Bullitt, Butler, Carroll, Carter, Casey, Christian, Clark, Clinton, Daviess, Edmonson, Elliott, Estill, Flemming, Floyd, Franklin, Gallatin, Grant, Graves, Grayson, Greenup, Hardin, Harlan, Harrison, Hart, Henry, Hopkins, Jackson, Knott, Leslie, Lincoln, Lyon, Madison, Magoffin, Menifee, Martin, Mercer, Monroe, Morgan, Muhlenburg, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Rowan, Simpson, Trigg, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyCampbell, Fayette & KentonCourt will be closed to public until February 2021.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyMontgomeryCourt will only allow access one day a week. Expect delays.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MississippiMadison & TallahatchieCourt has closed due to a COVID outbreak,
MississippiAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MontanaBroadwater CountyClosed due to potential COVID outbreak. Reopening date is currently unknown.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaGallatinCourt has reopened and is working through backlog. Expect delays.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeBentonCourt is closed until 11/30.
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCannonCourt is fully open and they are working through the backlog.
TennesseeCheathamCourt has closed due to a COVID outbreak.
TennesseeCoffee CountyCourt has reopened and is allowing limited access by appointment only. Expect delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeHenryCourt is technically closed, but is allowing some requests by appointment. With access limited, expect delays.
TennesseeJacksonCourt has reopened and is working through backlog. Expect delays.
TennesseeLakeExperiencing delays due to backlog of requests.
TennesseeStewartCourt has closed due to a COVID outbreak.
TennesseeWayne CountyLimited staffing at the court, Expect major delays.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone & TuckerCourts have closed due to a COVID outbreak.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

November 25, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, San Luis Obispo, San Joaquin, Santa Clara, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaFresnoCourt is closed the week of Thanksgiving
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened, working through backlog.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayton & Gwinnett CountiesVery limited access, expect major delays
GeorgiaDeKalb CountyCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaBerrien, Cook, Jasper, McIntosh & TurnerClosed due to potential COVID outbreak.
GeorgiaWhitefieldCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaHaralson & WilcoxCourt has reopened, working through backlog.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAdair, Allen, Bell, Boyd, Burbon, Breathitt, Bullitt, Butler, Carroll, Carter, Casey, Christian, Clark, Clinton, Daviess, Edmonson, Elliott, Estill, Flemming, Floyd, Franklin, Gallatin, Grant, Graves, Grayson, Greenup, Hardin, Harlan, Harrison, Hart, Henry, Hopkins, Jackson, Knott, Leslie, Lincoln, Lyon, Madison, Magoffin, Menifee, Martin, Mercer, Monroe, Morgan, Muhlenburg, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Rowan, Simpson, Trigg, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyMontgomeryCourt will only allow access one day a week. Expect delays.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MississippiMadison & TallahatchieCourt has closed due to a COVID outbreak,
MississippiAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MontanaBroadwater CountyClosed due to potential COVID outbreak. Reopening date is currently unknown.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaGallatinCourt has reopened and is working through backlog. Expect delays.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeBentonCourt is closed until 11/30.
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCannonCourt is fully open and they are working through the backlog.
TennesseeCheathamCourt has closed due to a COVID outbreak.
TennesseeCoffee CountyCourt has reopened and is allowing limited access by appointment only. Expect delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeHenryCourt is technically closed, but is allowing some requests by appointment. With access limited, expect delays.
TennesseeJacksonCourt has reopened and is working through backlog. Expect delays.
TennesseeLakeExperiencing delays due to backlog of requests.
TennesseeStewartCourt has closed due to a COVID outbreak.
TennesseeWayne CountyLimited staffing at the court, Expect major delays.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone & TuckerCourts have closed due to a COVID outbreak.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

November 24, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, San Luis Obispo, San Joaquin, Santa Clara, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaFresnoCourt is closed the week of Thanksgiving
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened, working through backlog.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayton & Gwinnett CountiesVery limited access, expect major delays
GeorgiaDeKalb CountyCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaBerrien, Cook, Haralson & TurnerClosed due to potential COVID outbreak.
GeorgiaWhitefieldCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaWilcoxCourt has reopened, working through backlog.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAdair, Allen, Bell, Boyd, Burbon, Breathitt, Bullitt, Carroll, Carter, Casey, Christian, Clark, Clinton, Daviess, Edmonson, Elliott, Estill, Flemming, Floyd, Franklin, Grant, Graves, Grayson, Greenup, Hancock, Hardin, Harlan, Harrison, Hart, Henry, Hopkins, Jackson, Knott, Leslie, Lincoln, Lyon, Madison, Magoffin, Menifee, Martin, Mercer, Monroe, Morgan, Muhlenburg, Nelson, Ohio, Oldham, Owen, Owsley, Perry, Pike, Pulaski, Rockcastle, Rowan, Shelby, Simpson, Trigg, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyClinton & FranklinCourts have reopened and we are working through backlog. Expect delays.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyMontgomeryCourt will only allow access one day a week. Expect delays.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MississippiMadisonCourt has closed due to a COVID outbreak,
MississippiAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MontanaBroadwater CountyClosed due to potential COVID outbreak. Reopening date is currently unknown.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaGallatinCourt has reopened and is working through backlog. Expect delays.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeBentonCourt is closed until 11/30.
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCannonCourt is fully open and they are working through the backlog.
TennesseeCheathamCourt has closed due to a COVID outbreak.
TennesseeCoffee CountyCourt has reopened and is allowing limited access by appointment only. Expect delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeHenryCourt is technically closed, but is allowing some requests by appointment. With access limited, expect delays.
TennesseeJacksonCourt has reopened and is working through backlog. Expect delays.
TennesseeLakeExperiencing delays due to backlog of requests.
TennesseeStewartCourt has closed due to a COVID outbreak.
TennesseeWayne CountyLimited staffing at the court, Expect major delays.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone & TuckerCourts have closed due to a COVID outbreak.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

November 23, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, San Luis Obispo, San Joaquin, Santa Clara, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaFresnoCourt is closed the week of Thanksgiving
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened, working through backlog.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayton & Gwinnett CountiesVery limited access, expect major delays
GeorgiaDeKalb CountyCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaCook, Haralson, Turner, Whitefield & WilcoxClosed due to potential COVID outbreak.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAdair, Allen, Bell, Boyd, Burbon, Breathitt, Bullitt, Carroll, Carter, Casey, Christian, Clark, Clinton, Daviess, Edmonson, Elliott, Estill, Flemming, Floyd, Franklin, Grant, Graves, Grayson, Greenup, Hancock, Hardin, Harlan, Harrison, Hart, Henry, Hopkins, Jackson, Knott, Leslie, Lincoln, Lyon, Madison, Magoffin, Menifee, Martin, Mercer, Monroe, Morgan, Muhlenburg, Nelson, Ohio, Oldham, Owen, Owsley, Perry, Pike, Pulaski, Rockcastle, Rowan, Shelby, Simpson, Trigg, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyClinton & FranklinCourts have reopened and we are working through backlog. Expect delays.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyMontgomeryCourt will only allow access one day a week. Expect delays.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MississippiMadisonCourt has closed due to a COVID outbreak,
MississippiAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MontanaBroadwater CountyClosed due to potential COVID outbreak. Reopening date is currently unknown.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaGallatinCourt has reopened and is working through backlog. Expect delays.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCannonCourt is fully open and they are working through the backlog.
TennesseeCheathamCourt has closed due to a COVID outbreak.
TennesseeCoffee CountyCourt has reopened and is allowing limited access by appointment only. Expect delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeHenryCourt is technically closed, but is allowing some requests by appointment. With access limited, expect delays.
TennesseeJacksonCourt has reopened and is working through backlog. Expect delays.
TennesseeLakeExperiencing delays due to backlog of requests.
TennesseeStewartCourt has closed due to a COVID outbreak.
TennesseeWayne CountyLimited staffing at the court, Expect major delays.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone & TuckerCourts have closed due to a COVID outbreak.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

November 20, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, San Luis Obispo, San Joaquin, Santa Clara, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened, working through backlog.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayton & Gwinnett CountiesVery limited access, expect major delays
GeorgiaDeKalb CountyCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaCook, Haralson, Turner, Whitefield & WilcoxClosed due to potential COVID outbreak.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAdair, Allen, Bell, Boyd, Burbon, Breathitt, Bullitt, Carroll, Carter, Casey, Christian, Clark, Edmonson, Elliott, Estill, Flemming, Floyd, Franklin, Grant, Graves, Grayson, Greenup, Hancock, Hardin, Harlan, Harrison, Hart, Henry, Hopkins, Jackson, Knott, Leslie, Lincoln, Lyon, Madison, Magoffin, Menifee, Martin, Mercer, Monroe, Morgan, Muhlenburg, Nelson, Ohio, Oldham, Owen, Owsley, Perry, Pike, Pulaski, Rockcastle, Rowan, Simpson, Trigg, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyClinton & FranklinCourts have reopened and we are working through backlog. Expect delays.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyMontgomeryCourt will only allow access one day a week. Expect delays.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MississippiMadisonCourt has closed due to a COVID outbreak,
MississippiAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MontanaBroadwater CountyClosed due to potential COVID outbreak. Reopening date is currently unknown.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaGallatinClosed due to potential COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCannonCourt is fully open and they are working through the backlog.
TennesseeCheathamCourt has closed due to a COVID outbreak.
TennesseeCoffee CountyCourt has reopened and is allowing limited access by appointment only. Expect delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeHenryCourt is technically closed, but is allowing some requests by appointment. With access limited, expect delays.
TennesseeJacksonCourt has reopened and is working through backlog. Expect delays.
TennesseeLakeExperiencing delays due to backlog of requests.
TennesseeStewartCourt has closed due to a COVID outbreak.
TennesseeWayne CountyLimited staffing at the court, Expect major delays.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone & TuckerCourts have closed due to a COVID outbreak.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

November 19, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, San Luis Obispo, San Joaquin, Santa Clara, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened, working through backlog.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayton & Gwinnett CountiesVery limited access, expect major delays
GeorgiaDeKalb CountyCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaFannin Working through backlog, expect delays.
GeorgiaHaralson, Whitefield & WilcoxClosed due to potential COVID outbreak.
HawaiiAllExpect delays due to Court being short staffed.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAdair, Allen, Bath, Bell, Boyd, Burbon, Breathitt, Bullitt, Carroll, Carter, Casey, Christian, Clark, Edmonson, Elliott, Estill, Flemming, Franklin, Grant, Graves, Grayson, Greenup, Hancock, Hardin, Harlan, Harrison, Hart, Henry, Hopkins, Jackson, Knott, Leslie, Lincoln, Lyon, Madison, Magoffin, Martin, Mercer, Monroe, Morgan, Muhlenburg, Nelson, Ohio, Oldham, Owen, Perry, Pulaski, Rockcastle, Rowan, Simpson, Trigg, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyClinton, Franklin, & WarrenCourts have reopened and we are working through backlog. Expect delays.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyMenifee CountyCourt will not allow any access this week while they are setting up for the election.
KentuckyMontgomeryCourt will only allow access one day a week. Expect delays.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MississippiMadisonCourt has closed due to a COVID outbreak,
MississippiAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MontanaBroadwater CountyClosed due to potential COVID outbreak. Reopening date is currently unknown.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaGallatinClosed due to potential COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCannonCourt is closed for a deep cleaning. Expected reopen date is 11/19/2020.
TennesseeCheathamCourt has closed due to a COVID outbreak.
TennesseeCoffee CountyCourt has reopened and is allowing limited access by appointment only. Expect delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeHenryCourt is technically closed, but is allowing some requests by appointment. With access limited, expect delays.
TennesseeJacksonCourt has reopened and is working through backlog. Expect delays.
TennesseeLakeExperiencing delays due to backlog of requests.
TennesseeStewartCourt has closed due to a COVID outbreak.
TennesseeWayne CountyLimited staffing at the court, Expect major delays.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone & TuckerCourts have closed due to a COVID outbreak.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.