Coronavirus COVID-19 Notification

Below are our daily critical supply chain updates related to the COVID-19 Pandemic. This information is based on known supply chain impacts shared to us and are subject to change. This information is updated daily so please check back often for most recent updates.

The safety and well-being of both our customers and employees is always our highest priority. As promised, we have activated our response plan in order to continue our commitment to meeting your employment screening needs with the least amount of disruption to your service.

Currently, we can rapidly respond to the changes and challenges in our supply chain as it applies to COVID-19*. Should we see any impact to turn-around times for our employment screening services, we have established this newly created resource site designed to provide you with daily updates. Our goal is to empower you with the information you need so you are in the best position possible to estimate any potential delays as it relates to your business hiring needs.

* Every effort is made to provide timely and accurate information, some information is dependent on our supply chain resources which may have local constraints, outside of their control, impeding the availability of information.

August 11, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashingtonDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaHumboldtCourt has re-opened. Expect delays as court works through backlog.
CaliforniaContra Costa, El Dorado, Imperial, Kings, Los Angeles, Marin, Mendocino, San Francisco, San Joaquin, San Luis Obispo, San Mateo, Santa Clara, Shasta, Solano & TulareCases requiring clerk assistance may be delayed
ConnecticutAll CountiesCases requiring clerk assistance may be delayed
District of ColumbiaDCLimited access, expected delays
GeorgiaHancockClosed, estimated re-open date is 08/11/2020.
GeorgiaJohnsonCourt is allowing researcher in by appointment. This court is a search of docket books, so it will take some time to get through the backlog. Expect delays
GeorgiaRaburnClosed until further notice. Orders cannot be completed during this time.
GeorgiaSeminole CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Georgia are open, there are still delays in validating missing and incomplete information due to the backlog of requests.
IllinoisCook CountyClosed as of 08/11 due to looting. They are still able to process some searches. Expect delays.
KentuckyAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaOrleans & St. John the Baptist ParishCases requiring clerk assistance may be delayed
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
MichiganMonroe CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Michigan are open, there are still delays due to limited access to the courts and a backlog of requests.
MississippiHumphreyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Mississippi are open, there are still delays due to limited access to the courts and a backlog of requests.
MontanaLewis and Clark CountiesClerk search only, limited staff, expect delays
New JerseyAll CourtsExpect extended delays until further notice.
New YorkAlbany & Clinton CountiesExperiencing delays due to backlog of requests.
New YorkSteubenCourt temporarily closed. Court will not process any criminal record requests for one week. No reason was provided. estimated re-open date is 08/10/2020.
New YorkOCACourt will reduce staff severely delaying results on potential hits. No specific duration date at this time.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsUnknown timeframe. Direct access not impacted. Possible delays with confirming identifiers on possible matches because of limited staffing at the state.
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLoudoun CountyAlthough a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
TexasDallasWe are experiencing intermittent delays with the court’s system
Vermont All CourtsIn person access has been removed. Results can only be completed by mail. Expect Delays until further notice.
West VirginiaLogan CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in West Virginia are open, there are still delays due to limited access to the courts and a backlog of requests.

I-9 Verifications:

As of July 19, no additional extensions will be given for notices of inspections (NOIs) served by ICE in March 2020. The policy has been extended for another 30 days and will expire again on August 19, 2020 – for April, May, June, and July.

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

 

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

August 10, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashingtonDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaHumboldtCourt has re-opened. Expect delays as court works through backlog.
CaliforniaContra Costa, El Dorado, Imperial, Kings, Los Angeles, Marin, Mendocino, San Francisco, San Joaquin, San Luis Obispo, San Mateo, Santa Clara, Shasta, Solano & TulareCases requiring clerk assistance may be delayed
ConnecticutAll CountiesCases requiring clerk assistance may be delayed
District of ColumbiaDCLimited access, expected delays
GeorgiaHancockClosed, estimated re-open date is 08/11/2020.
GeorgiaJohnsonCourt is allowing researcher in by appointment. This court is a search of docket books, so it will take some time to get through the backlog. Expect delays
GeorgiaRaburnClosed until further notice. Orders cannot be completed during this time.
GeorgiaSeminole CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Georgia are open, there are still delays in validating missing and incomplete information due to the backlog of requests.
IllinoisCook CountyLimited orders can be completed. Expect some delays.
KentuckyAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaOrleans & St. John the Baptist ParishCases requiring clerk assistance may be delayed
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
MichiganMonroe CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Michigan are open, there are still delays due to limited access to the courts and a backlog of requests.
MississippiHumphreyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Mississippi are open, there are still delays due to limited access to the courts and a backlog of requests.
MontanaLewis and Clark CountiesClerk search only, limited staff, expect delays
New JerseyAll CourtsExpect extended delays until further notice.
New YorkAlbany & Clinton CountiesExperiencing delays due to backlog of requests.
New YorkSteubenCourt temporarily closed. Court will not process any criminal record requests for one week. No reason was provided. estimated re-open date is 08/10/2020.
New YorkOCACourt will reduce staff severely delaying results on potential hits. No specific duration date at this time.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsUnknown timeframe. Direct access not impacted. Possible delays with confirming identifiers on possible matches because of limited staffing at the state.
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLoudoun CountyAlthough a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
TexasDallasWe are experiencing intermittent delays with the court’s system
Vermont All CourtsIn person access has been removed. Results can only be completed by mail. Expect Delays until further notice.
West VirginiaLogan CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in West Virginia are open, there are still delays due to limited access to the courts and a backlog of requests.

I-9 Verifications:

As of July 19, no additional extensions will be given for notices of inspections (NOIs) served by ICE in March 2020. The policy has been extended for another 30 days and will expire again on August 19, 2020 – for April, May, June, and July.

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

 

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

August 7, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashingtonDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaHumboldtCourt has re-opened. Expect delays as court works through backlog.
CaliforniaContra Costa, El Dorado, Imperial, Kings, Los Angeles, Marin, Mendocino, San Francisco, San Joaquin, San Luis Obispo, San Mateo, Santa Clara, Shasta, Solano & TulareCases requiring clerk assistance may be delayed
ConnecticutAll CountiesCases requiring clerk assistance may be delayed
District of ColumbiaDCLimited access, expected delays
GeorgiaHancockClosed, estimated re-open date is 08/11/2020.
GeorgiaJohnsonClosed, estimated re-open date is 08/12/2020.
GeorgiaRaburnClosed until further notice. Orders cannot be completed during this time.
GeorgiaSeminole CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Georgia are open, there are still delays in validating missing and incomplete information due to the backlog of requests.
IllinoisCook CountyLimited orders can be completed. Expect some delays.
KentuckyAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaOrleans & St. John the Baptist ParishCases requiring clerk assistance may be delayed
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
MichiganMonroe CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Michigan are open, there are still delays due to limited access to the courts and a backlog of requests.
MississippiHumphreyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Mississippi are open, there are still delays due to limited access to the courts and a backlog of requests.
MontanaLewis and Clark CountiesClerk search only, limited staff, expect delays
New JerseyAll CourtsExpect extended delays until further notice.
New YorkAlbany & Clinton CountiesExperiencing delays due to backlog of requests.
New YorkSteubenCourt temporarily closed. Court will not process any criminal record requests for one week. No reason was provided. estimated re-open date is 08/10/2020.
New YorkOCACourt will reduce staff severely delaying results on potential hits. No specific duration date at this time.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsUnknown timeframe. Direct access not impacted. Possible delays with confirming identifiers on possible matches because of limited staffing at the state.
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLoudoun CountyAlthough a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
TexasDallasWe are experiencing intermittent delays with the court’s system
Vermont All CourtsIn person access has been removed. Results can only be completed by mail. Expect Delays until further notice.
West VirginiaBraxton, Logan & Roane CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in West Virginia are open, there are still delays due to limited access to the courts and a backlog of requests.

I-9 Verifications:

As of July 19, no additional extensions will be given for notices of inspections (NOIs) served by ICE in March 2020. The policy has been extended for another 30 days and will expire again on August 19, 2020 – for April, May, June, and July.

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

 

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

August 6, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashingtonDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaHumboldtCourt has re-opened. Expect delays as court works through backlog.
CaliforniaContra Costa, El Dorado, Imperial, Kings, Los Angeles, Marin, Mendocino, San Francisco, San Joaquin, San Luis Obispo, San Mateo, Santa Clara, Shasta, Solano & TulareCases requiring clerk assistance may be delayed
ConnecticutAll CountiesCases requiring clerk assistance may be delayed
District of ColumbiaDCLimited access, expected delays
GeorgiaHancockClosed, estimated re-open date is 08/11/2020.
GeorgiaJohnsonClosed, estimated re-open date is 08/12/2020.
GeorgiaRaburnClosed until further notice. Orders cannot be completed during this time.
GeorgiaSeminole & Ware CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Georgia are open, there are still delays in validating missing and incomplete information due to the backlog of requests.
IllinoisCook CountyLimited orders can be completed. Expect some delays.
KentuckyAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaOrleans & St. John the Baptist ParishCases requiring clerk assistance may be delayed
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
MichiganMonroe CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Michigan are open, there are still delays due to limited access to the courts and a backlog of requests.
MississippiAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
MontanaLewis and Clark CountiesClerk search only, limited staff, expect delays
New JerseyAll CourtsExpect extended delays until further notice.
New YorkAlbany & Clinton CountiesExperiencing delays due to backlog of requests.
New YorkSteubenCourt temporarily closed. Court will not process any criminal record requests for one week. No reason was provided. estimated re-open date is 08/10/2020.
New YorkOCACourt will reduce staff severely delaying results on potential hits. No specific duration date at this time.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsUnknown timeframe. Direct access not impacted. Possible delays with confirming identifiers on possible matches because of limited staffing at the state.
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyAlthough a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
TexasDallasWe are experiencing intermittent delays with the court’s system
Vermont All CourtsIn person access has been removed. Results can only be completed by mail. Expect Delays until further notice.
West VirginiaBraxton, Logan & Roane CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in West Virginia are open, there are still delays due to limited access to the courts and a backlog of requests.

I-9 Verifications:

As of July 19, no additional extensions will be given for notices of inspections (NOIs) served by ICE in March 2020. The policy has been extended for another 30 days and will expire again on August 19, 2020 – for April, May, June, and July.

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

 

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

August 5, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashingtonDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaHumboldtCourt has re-opened. Expect delays as court works through backlog.
CaliforniaContra Costa, El Dorado, Imperial, Kings, Los Angeles, Marin, Mendocino, San Francisco, San Joaquin, San Luis Obispo, San Mateo, Santa Clara, Shasta, Solano & TulareCases requiring clerk assistance may be delayed
ConnecticutAll CountiesCases requiring clerk assistance may be delayed
District of ColumbiaDCLimited access, expected delays
GeorgiaHancockClosed, estimated re-open date is 08/11/2020.
GeorgiaJohnsonClosed, estimated re-open date is 08/12/2020.
GeorgiaRaburnClosed until further notice. Orders cannot be completed during this time.
GeorgiaSeminole & Ware CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Georgia are open, there are still delays in validating missing and incomplete information due to the backlog of requests.
IllinoisCook CountyLimited orders can be completed. Expect some delays.
KentuckyMagoffinClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Kentucky are open, there are still delays due to limited access to the courts and a backlog of requests.
LouisianaOrleans & St. John the Baptist ParishCases requiring clerk assistance may be delayed
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
MichiganMonroe CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Michigan are open, there are still delays due to limited access to the courts and a backlog of requests.
MississippiAll CountiesExpect delays due to limited access to the courts and a backlog of requests.
MontanaLewis and Clark CountiesClerk search only, limited staff, expect delays
New JerseyAll CourtsExpect extended delays until further notice.
New YorkAlbany & Clinton CountiesExperiencing delays due to backlog of requests.
New YorkSteubenCourt temporarily closed. Court will not process any criminal record requests for one week. No reason was provided. estimated re-open date is 08/10/2020.
New YorkOCACourt will reduce staff severely delaying results on potential hits. No specific duration date at this time.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsUnknown timeframe. Direct access not impacted. Possible delays with confirming identifiers on possible matches because of limited staffing at the state.
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyAlthough a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
TexasDallasWe are experiencing intermittent delays with the court’s system
Vermont All CourtsIn person access has been removed. Results can only be completed by mail. Expect Delays until further notice.
West VirginiaBraxton & Roane CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in West Virginia are open, there are still delays due to limited access to the courts and a backlog of requests.

I-9 Verifications:

As of July 19, no additional extensions will be given for notices of inspections (NOIs) served by ICE in March 2020. The policy has been extended for another 30 days and will expire again on August 19, 2020 – for April, May, June, and July.

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

 

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

August 4, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashingtonDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaHumboldtCourt has re-opened. Expect delays as court works through backlog.
CaliforniaContra Costa, El Dorado, Imperial, Kings, Los Angeles, Marin, Mendocino, San Francisco, San Joaquin, San Luis Obispo, San Mateo, Santa Clara, Shasta, Solano & TulareCases requiring clerk assistance may be delayed
ConnecticutAll CountiesCases requiring clerk assistance may be delayed
District of ColumbiaDCLimited access, expected delays
GeorgiaHancockClosed, estimated re-open date is 08/11/2020.
GeorgiaJenkinsExpect delays as court works through backlog.
GeorgiaJohnsonClosed, estimated re-open date is 08/12/2020.
GeorgiaRaburnCourt is still temporarily closed. Waiting for the Judge to make a determination as to when and how it will reopen.
GeorgiaSeminole, Walton & Ware CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Georgia are open, there are still delays in validating missing and incomplete information due to the backlog of requests.
IllinoisCook CountyLimited orders can be completed. Expect some delays.
KentuckyMagoffinClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Kentucky are open, there are still delays due to limited access to the courts and a backlog of requests.
KentuckyShelby CountyLimited access, expected delays
LouisianaOrleans & St. John the Baptist ParishCases requiring clerk assistance may be delayed
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
MichiganMonroe CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Michigan are open, there are still delays due to limited access to the courts and a backlog of requests.
MississippiItawamba CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Mississippi are open, there are still delays due to limited access to the courts and a backlog of requests.
MontanaLewis and Clark CountiesClerk search only, limited staff, expect delays
New JerseyAll CourtsExpect extended delays until further notice.
New YorkAlbany & Clinton CountiesExperiencing delays due to backlog of requests.
New YorkSteubenCourt temporarily closed. Court will not process any criminal record requests for one week. No reason was provided. estimated re-open date is 08/10/2020.
New YorkOCACourt will reduce staff severely delaying results on potential hits. No specific duration date at this time.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsUnknown timeframe. Direct access not impacted. Possible delays with confirming identifiers on possible matches because of limited staffing at the state.
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyAlthough a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
TexasDallasWe are experiencing intermittent delays with the court’s system
Vermont All CourtsIn person access has been removed. Results can only be completed by mail. Expect Delays until further notice.
West VirginiaBraxton CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in West Virginia are open, there are still delays due to limited access to the courts and a backlog of requests.
West VirginiaRoane CountyClosed, estimated re-open date is 08/03/2020.

I-9 Verifications:

As of July 19, no additional extensions will be given for notices of inspections (NOIs) served by ICE in March 2020. The policy has been extended for another 30 days and will expire again on August 19, 2020 – for April, May, June, and July.

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

 

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

August 3, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashingtonDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaHumboldtCourt has re-opened. Expect delays as court works through backlog.
CaliforniaContra Costa, El Dorado, Imperial, Kings, Los Angeles, Marin, Mendocino, San Francisco, San Joaquin, San Luis Obispo, San Mateo, Santa Clara, Shasta, Solano & TulareCases requiring clerk assistance may be delayed
ConnecticutAll CountiesCases requiring clerk assistance may be delayed
District of ColumbiaDCLimited access, expected delays
GeorgiaHancockClosed, estimated re-open date is 08/11/2020.
GeorgiaJenkinsExpect delays as court works through backlog.
GeorgiaJohnsonClosed, estimated re-open date is 08/12/2020.
GeorgiaRaburnCourt is still temporarily closed. Waiting for the Judge to make a determination as to when and how it will reopen.
GeorgiaSeminole, Walton & Ware CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Georgia are open, there are still delays in validating missing and incomplete information due to the backlog of requests.
IllinoisCook CountyLimited orders can be completed. Expect some delays.
KentuckyGarrard CountyTemporarily closed. Public Access Terminal is currently offline. No ETA on when it will be repaired at this time.
KentuckyMagoffinClosed until further notice. Orders cannot be completed during this time.
KentuckyShelby CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Kentucky are open, there are still delays due to limited access to the courts and a backlog of requests.
LouisianaOrleans & St. John the Baptist ParishCases requiring clerk assistance may be delayed
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
MichiganMonroe CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Michigan are open, there are still delays due to limited access to the courts and a backlog of requests.
MississippiHancock & Itawamba CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts in Mississippi are open, there are still delays due to limited access to the courts and a backlog of requests.
MontanaLewis and Clark CountiesClerk search only, limited staff, expect delays
New JerseyAll CourtsExpect extended delays until further notice.
New YorkAlbany & Clinton CountiesExperiencing delays due to backlog of requests.
New YorkSteubenCourt temporarily closed. Court will not process any criminal record requests for one week. No reason was provided. estimated re-open date is 08/10/2020.
New YorkOCACourt will reduce staff severely delaying results on potential hits. No specific duration date at this time.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsUnknown timeframe. Direct access not impacted. Possible delays with confirming identifiers on possible matches because of limited staffing at the state.
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyAlthough a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
TexasDallasWe are experiencing intermittent delays with the court’s system
Vermont All CourtsIn person access has been removed. Results can only be completed by mail. Expect Delays until further notice.
West VirginiaBraxton County. Closed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
West VirginiaRaleigh & Roane CountiesClosed, estimated re-open date is 08/03/2020.

I-9 Verifications:

As of July 19, no additional extensions will be given for notices of inspections (NOIs) served by ICE in March 2020. The policy has been extended for another 30 days and will expire again on August 19, 2020 – for April, May, June, and July.

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

 

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

July 31, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashingtonDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaHumboldtClosed until further notice. Orders cannot be completed during this time.
CaliforniaContra Costa, El Dorado, Imperial, Kings, Los Angeles, Marin, Mendocino, San Francisco, San Joaquin, San Luis Obispo, San Mateo, Santa Clara, Shasta, Solano & TulareCases requiring clerk assistance may be delayed
ConnecticutAll CountiesCases requiring clerk assistance may be delayed
District of ColumbiaDCLimited access, expected delays
GeorgiaHancockClosed, estimated re-open date is 08/11/2020.
GeorgiaJenkinsExpect delays as court works through backlog.
GeorgiaJohnsonClosed, estimated re-open date is 08/12/2020.
GeorgiaRaburnCourt is temporarily closed. Judge will make determination on 7/31 as to when and how it will reopen.
GeorgiaSeminole, Walton & Ware CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays in validating missing and incomplete information due to the backlog of requests.
IllinoisCook CountyLimited orders can be completed. Expect some delays.
KentuckyGarrard CountyTemporarily closed. Public Access Terminal is currently offline. No ETA on when it will be repaired at this time.
KentuckyShelby CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
LouisianaOrleans & St. John the Baptist ParishCases requiring clerk assistance may be delayed
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
MichiganMonroe CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
MississippiHancock & Itawamba CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
MontanaLewis and Clark CountiesClerk search only, limited staff, expect delays
New JerseyAll CourtsLimited orders can now be placed. Expect extended delays until further notice.
New YorkAlbany & Clinton CountiesExperiencing delays due to backlog of requests.
New YorkOCACourt will reduce staff severely delaying results on potential hits. No specific duration date at this time.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsUnknown timeframe. Direct access not impacted. Possible delays with confirming identifiers on possible matches because of limited staffing at the state.
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake & Marshall CountiesAlthough a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
TexasDallasWe are experiencing intermittent delays with the court’s system
Vermont All CourtsIn person access has been removed. Results can only be completed by mail. Expect Delays until further notice.
West VirginiaBraxton & Hampshire Counties. Closed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
West VirginiaHarrison CountyCourt is working through backlog. Expect delays.
West VirginiaRaleigh & Roane CountiesClosed, estimated re-open date is 08/03/2020.

I-9 Verifications:

As of July 19, no additional extensions will be given for notices of inspections (NOIs) served by ICE in March 2020. The policy has been extended for another 30 days and will expire again on August 19, 2020 – for April, May, June, and July.

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

 

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

July 30, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashingtonDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaHumboldtClosed until further notice. Orders cannot be completed during this time.
CaliforniaContra Costa, El Dorado, Imperial, Kings, Los Angeles, Marin, Mendocino, San Francisco, San Joaquin, San Luis Obispo, San Mateo, Santa Clara, Shasta, Solano & TulareCases requiring clerk assistance may be delayed
ConnecticutAll CountiesCases requiring clerk assistance may be delayed
District of ColumbiaDCLimited access, expected delays
GeorgiaHancockClosed, estimated re-open date is 08/11/2020.
GeorgiaJenkinsTemporarily Closed, estimated re-open date is 07/31/2020.
GeorgiaJohnsonClosed, estimated re-open date is 08/12/2020.
GeorgiaRaburnCourt is temporarily closed. Judge will make determination on 7/31 as to when and how it will reopen.
GeorgiaSeminole, Walton & Ware CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays in validating missing and incomplete information due to the backlog of requests.
IllinoisCook CountyLimited orders can be completed. Expect some delays.
KentuckyGarrard CountyTemporarily closed. Public Access Terminal is currently offline. No ETA on when it will be repaired at this time.
KentuckyShelby CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
LouisianaOrleans & St. John the Baptist ParishCases requiring clerk assistance may be delayed
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
MichiganMonroe CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
MississippiHancock & Itawamba CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
MontanaLewis and Clark CountiesClerk search only, limited staff, expect delays
New JerseyAll CourtsLimited orders can now be placed. Expect extended delays until further notice.
New YorkAlbany & Clinton CountiesExperiencing delays due to backlog of requests.
New YorkOCACourt will reduce staff severely delaying results on potential hits. No specific duration date at this time.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsUnknown timeframe. Direct access not impacted. Possible delays with confirming identifiers on possible matches because of limited staffing at the state.
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake & Marshall CountiesAlthough a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
TexasDallasWe are experiencing intermittent delays with the court’s system
Vermont All CourtsIn person access has been removed. Results can only be completed by mail. Expect Delays until further notice.
West VirginiaBraxton & Hampshire Counties. Closed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
West VirginiaHarrison CountyCourt is working through backlog. Expect delays.
West VirginiaRaleigh & Roane CountiesClosed, estimated re-open date is 08/03/2020.

I-9 Verifications:

As of July 19, no additional extensions will be given for notices of inspections (NOIs) served by ICE in March 2020. The policy has been extended for another 30 days and will expire again on August 19, 2020 – for April, May, June, and July.

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

 

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

July 29, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashingtonDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaHumboldtClosed until further notice. Orders cannot be completed during this time.
CaliforniaContra Costa, El Dorado, Imperial, Kings, Los Angeles, Marin, Mendocino, San Francisco, San Joaquin, San Luis Obispo, San Mateo, Santa Clara, Shasta, Solano & TulareCases requiring clerk assistance may be delayed
ConnecticutAll CountiesCases requiring clerk assistance may be delayed
District of ColumbiaDCLimited access, expected delays
GeorgiaHancockClosed, estimated re-open date is 08/11/2020.
GeorgiaJenkinsTemporarily Closed, estimated re-open date is 07/31/2020.
GeorgiaJohnsonClosed, estimated re-open date is 08/12/2020.
GeorgiaRaburnCourt is temporarily closed. Judge will make determination on 7/31 as to when and how it will reopen.
GeorgiaSeminole, Walton & Ware CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays in validating missing and incomplete information due to the backlog of requests.
IllinoisCook CountyLimited orders can be completed. Expect some delays.
KentuckyShelby CountyClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
LouisianaOrleans & St. John the Baptist ParishCases requiring clerk assistance may be delayed
MassachusettsAll CountiesExpect delays as all orders are clerk assisted.
MarylandAll CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
MichiganMonroeClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
MississippiBolivar, Hancock & Itawamba CountiesClosed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
MontanaLewis and Clark CountiesClerk search only, limited staff, expect delays
New JerseyAll CourtsLimited orders can now be placed. Expect extended delays until further notice.
New YorkAlbany & Clinton CountiesExperiencing delays due to backlog of requests.
New YorkOCACourt will reduce staff severely delaying results on potential hits. No specific duration date at this time.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsUnknown timeframe. Direct access not impacted. Possible delays with confirming identifiers on possible matches because of limited staffing at the state.
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake & Marshall CountiesAlthough a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
TexasDallasWe are experiencing intermittent delays with the court’s system
Vermont All CourtsIn person access has been removed. Results can only be completed by mail. Expect Delays until further notice.
West VirginiaBraxton & Hampshire Counties. Closed until further notice. Orders cannot be completed during this time. Although a majority of the courts are open, there are still delays due to limited access to the courts and a backlog of requests.
West VirginiaRaleigh & Roane CountiesClosed, estimated re-open date is 08/03/2020.

I-9 Verifications:

As of July 19, no additional extensions will be given for notices of inspections (NOIs) served by ICE in March 2020. The policy has been extended for another 30 days and will expire again on August 19, 2020 – for April, May, June, and July.

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

 

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.