Coronavirus COVID-19 Notification

Below are our daily critical supply chain updates related to the COVID-19 Pandemic. This information is based on known supply chain impacts shared to us and are subject to change. This information is updated daily so please check back often for most recent updates.

The safety and well-being of both our customers and employees is always our highest priority.  As promised, we have activated our response plan in order to continue our commitment to meeting your employment screening needs with the least amount of disruption to your service.

Currently, we can rapidly respond to the changes and challenges in our supply chain as it applies to COVID-19*.  Should we see any impact to turn-around times for our employment screening services, we have established this newly created resource site designed to provide you with daily updates.  Our goal is to empower you with the information you need so you are in the best position possible to estimate any potential delays as it relates to your business hiring needs. 

* Every effort is made to provide timely and accurate information, some information is dependent on our supply chain resources which may have local constraints, outside of their control, impeding the availability of information.

March 2, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. The primary clerk that processes orders has been ill and the court has fallen behind on fulfilling requests.
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThey are currently unable to process any document requests in the court as the Clerk's Counter is closed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta & Solano Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaMonoSearches are being processed by the Court Clerks. Expect delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
GeorgiaBibb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaPulaskiThe court's PAT has gone down. They will be unable to conduct searches until it is fixed.
GeorgiaWayneThe court's PAT has been restored and they are processing searches as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Boyd, Carroll, Clinton, Daviess, Hardin, Harlan, Hopkins, Jackson, Knox, Laurel, Lyon, Madison, Magoffin, Mercer, Nelson, Owen, Perry, Pike, Simpson, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyBourbonCourt has reopened and they are processing searches as quickly as possible.
KentuckyChristianCourt has reopened and they are processing searches as quickly as possible.
KentuckyEdmonsonCourt's PAT is not functional and they are unable to process searches.
KentuckyEstillCourt has reopened and they are processing searches as quickly as possible.
KentuckyFayetteCourt will be closed to public until March 2021.
KentuckyGraysonCourt has reopened and they are processing searches as quickly as possible.
KentuckyHarrisonCourt has reopened and they are beginning to work through the backlog.
KentuckyHenryCourt has reopened and they are beginning to work through the backlog.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyLawrenceThe court is open and they are processing searches as quickly as possible.
KentuckyLeeCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches.
KentuckyOhioThe court is open and they are processing searches as quickly as possible.
KentuckyOldhamCourt has stated that they will remain closed until the county is no longer considered a "red zone" for new COVID cases.
KentuckyPulaskiCourt has reopened and they are processing searches as quickly as possible.
KentuckyTriggCourt has reopened and they are processing searches as quickly as possible.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
LouisianaRed RiverCourthouse has closed due to a lack of clean water. No ETA on when the water issues may be resolved.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganAlleganLimited access, expect delays.
MichiganBerrienClerk searched. They are experiencing delays in getting results from the clerks.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganCassClerk only, expect delays.
MichiganCrawfordClerk searched. They are experiencing delays in getting results from the clerks.
MichiganKalkaskaClerk searched. They are experiencing delays in getting results from the clerks.
MichiganKentClerk searched. They are experiencing delays in getting results from the clerks.
MichiganManisteeLimited access, expect delays.
MichiganMecostaLimited access, expect delays.
MichiganMonroeLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganOaklandLimited access, expect delays.
MichiganOgemawLimited access, expect delays
MichiganSaginawLimited access, expect delays.
MichiganSanilacLimited access, expect delays.
MichiganTuscolaLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
New YorkFranklinThe court has reopened and they are working on completing searches as quickly as possible.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeLakeCourt has reopened and they are processing searches as quickly as poossible.
TennesseeRheaCourt is moving to a new justice building and will be unavailable during the transition.
TennesseeRobertsonCourt is closed to the public
TennesseeTrousdaleCourt has reopened and they are processing searches as quickly as possible.
TennesseeWarrenCourt has re-opened. Working through the backlog.
TennesseeWayneCourt is closed to the public. Clerks are processing requests but they are short handed and have advised to expect delays.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaHarrisonExperiencing delays due to COVID-19.
West VirginiaPocahontasClerks are processing searches but are running behind. Expect delays.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

March 1, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. The primary clerk that processes orders has been ill and the court has fallen behind on fulfilling requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThey are currently unable to process any document requests in the court as the Clerk's Counter is closed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta & Solano Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaMonoSearches are being processed by the Court Clerks. Expect delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
GeorgiaBibb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaPulaskiThe court's PAT has gone down. They will be unable to conduct searches until it is fixed.
GeorgiaWayneCourt has reopened and are processing searches as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Boyd, Carroll, Clinton, Daviess, Hardin, Harlan, Hopkins, Jackson, Knox, Laurel, Lawrence, Lyon, Madison, Magoffin, Mercer, Nelson, Owen, Perry, Pike, Simpson, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyBourbonCourt has reopened and they are processing searches as quickly as possible.
KentuckyChristianCourt has reopened and they are processing searches as quickly as possible.
KentuckyEdmonsonCourt's PAT is not functional and they are unable to process searches.
KentuckyEstillCourt has reopened and they are processing searches as quickly as possible.
KentuckyFayetteCourt will be closed to public until March 2021.
KentuckyGraysonCourt has reopened and they are processing searches as quickly as possible.
KentuckyHarrisonCourt has reopened and they are beginning to work through the backlog.
KentuckyHenryCourt has reopened and they are beginning to work through the backlog.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyLeeCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches.
KentuckyOhioThe court is open and they are processing searches as quickly as possible.
KentuckyOldhamCourt has stated that they will remain closed until the county is no longer considered a "red zone" for new COVID cases.
KentuckyPulaskiCourt has reopened and they are processing searches as quickly as possible.
KentuckyTriggCourt has reopened and they are processing searches as quickly as possible.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
LouisianaRed RiverCourthouse has closed due to a lack of clean water. No ETA on when the water issues may be resolved.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganAlleganLimited access, expect delays.
MichiganBerrienClerk searched. They are experiencing delays in getting results from the clerks.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganCassClerk only, expect delays.
MichiganCrawfordClerk searched. They are experiencing delays in getting results from the clerks.
MichiganKalkaskaClerk searched. They are experiencing delays in getting results from the clerks.
MichiganKentClerk searched. They are experiencing delays in getting results from the clerks.
MichiganManisteeLimited access, expect delays.
MichiganMecostaLimited access, expect delays.
MichiganMonroeLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganOaklandLimited access, expect delays.
MichiganOgemawLimited access, expect delays
MichiganSaginawLimited access, expect delays.
MichiganSanilacLimited access, expect delays.
MichiganTuscolaLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
New YorkFranklinThe court has reopened and they are working on completing searches as quickly as possible.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeLakeCourt has reopened and they are processing searches as quickly as poossible.
TennesseeRheaCourt is moving to a new justice building and will be unavailable during the transition.
TennesseeRobertsonCourt is closed to the public
TennesseeTrousdaleCourt has reopened and they are processing searches as quickly as possible.
TennesseeWarrenCourt has re-opened. Working through the backlog.
TennesseeWayneCourt is closed to the public. Clerks are processing requests but they are short handed and have advised to expect delays.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaHarrisonExperiencing delays due to COVID-19.
West VirginiaPocahontasClerks are processing searches but are running behind. Expect delays.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

February 26, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. The primary clerk that processes orders has been ill and the court has fallen behind on fulfilling requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThey are currently unable to process any document requests in the court as the Clerk's Counter is closed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta, Solano & Trinity Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaMonoSearches are being processed by the Court Clerks. Expect delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
GeorgiaBibb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaHancockThe court has reopened by appointment only. They will begin to process searches as quickly as possible.
GeorgiaHoustonCases requiring clerk assistance may be delayed
GeorgiaJenkinsCourt is changing out the PATs. No word on when the process will be completed.
GeorgiaPulaskiThe court's PAT has gone down. They will be unable to conduct searches until it is fixed.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaWayneCourt has reopened and are processing searches as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Boyd, Carroll, Clinton, Daviess, Hardin, Harlan, Hopkins, Jackson, Knox, Laurel, Lawrence, Lyon, Madison, Magoffin, Mercer, Nelson, Owen, Perry, Pike, Simpson, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyBourbonCourt has reopened and they are processing searches as quickly as possible.
KentuckyChristianCourt has reopened and they are processing searches as quickly as possible.
KentuckyEdmonsonCourt's PAT is not functional and they are unable to process searches.
KentuckyEstillCourt has reopened and they are processing searches as quickly as possible.
KentuckyFayetteCourt will be closed to public until March 2021.
KentuckyFlemingCourt has reopened and they are processing searches as quickly as possible.
KentuckyGraysonCourt has reopened and they are processing searches as quickly as possible.
KentuckyHarrisonCourt has reopened and they are beginning to work through the backlog.
KentuckyHenryCourt has reopened and they are beginning to work through the backlog.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyJessamineThey were temporarily unable to process searched due to computer issues with the court's PAT. The issues have been resolved and they are working through the backlog.
KentuckyLeeCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches.
KentuckyLincolnThe court has reopened and they are processing searches as quickly as possible.
KentuckyOhioThe court is open and they are processing searches as quickly as possible.
KentuckyOldhamCourt has reopened and they are processing searches as quickly as possible.
KentuckyPowellCourt is open but is having issues with the PAT. They are temporarily unable to process searches here.
KentuckyPulaskiCourt has reopened and they are processing searches as quickly as possible.
KentuckyRockcastleCourt has reopened and they are processing searches as quickly as possible.
KentuckyTriggCourt has reopened and they are processing searches as quickly as possible.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
LouisianaRed RiverCourthouse has closed due to a lack of clean water. No ETA on when the water issues may be resolved.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganAlleganLimited access, expect delays.
MichiganBerrienClerk searched. They are experiencing delays in getting results from the clerks.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganCassClerk only, expect delays.
MichiganCrawfordClerk searched. They are experiencing delays in getting results from the clerks.
MichiganKalkaskaClerk searched. They are experiencing delays in getting results from the clerks.
MichiganKentClerk searched. They are experiencing delays in getting results from the clerks.
MichiganManisteeLimited access, expect delays.
MichiganMecostaLimited access, expect delays.
MichiganMidlandClerk only, expect delays.
MichiganMonroeLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganNewaygoClerk searched. They are experiencing delays in getting results from the clerks.
MichiganOaklandLimited access, expect delays.
MichiganOgemawLimited access, expect delays
MichiganSaginawLimited access, expect delays.
MichiganSanilacLimited access, expect delays.
MichiganTuscolaLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
New YorkFranklinThe court has reopened and they are working on completing searches as quickly as possible.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeKnoxSearches in the Superior Court are expected to be delayed as the court is short staffed.
TennesseeLakeCourt has reopened and they are processing searches as quickly as poossible.
TennesseeLincolnThe court has limited their appointments, but they will process searches as quickly as they can in the limited time given. Expect some delays.
TennesseeRheaCourt is moving to a new justice building and will be unavailable during the transition.
TennesseeRobertsonCourt is closed to the public
TennesseeTrousdaleCourt has reopened and they are processing searches as quickly as possible.
TennesseeWarrenCourt has re-opened. Working through the backlog.
TennesseeWayneCourt is closed to the public. Clerks are processing requests but they are short handed and have advised to expect delays.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaHarrisonExperiencing delays due to COVID-19.
West VirginiaPocahontasClerks are processing searches but are running behind. Expect delays.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

February 25, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. The primary clerk that processes orders has been ill and the court has fallen behind on fulfilling requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThey are currently unable to process any document requests in the court as the Clerk's Counter is closed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta, Solano & Trinity Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaMonoSearches are being processed by the Court Clerks. Expect delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
GeorgiaBibb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaHancockThe court has reopened by appointment only. They will begin to process searches as quickly as possible.
GeorgiaHoustonCases requiring clerk assistance may be delayed
GeorgiaJenkinsCourt is changing out the PATs. No word on when the process will be completed.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaWayneCourt has reopened and are processing searches as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Boyd, Carroll, Clinton, Daviess, Hardin, Harlan, Hopkins, Jackson, Knox, Laurel, Lawrence, Lyon, Madison, Magoffin, Mercer, Nelson, Ohio, Owen, Perry, Pike, Simpson, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyBourbonCourt has reopened and they are processing searches as quickly as possible.
KentuckyChristianCourt has reopened and they are processing searches as quickly as possible.
KentuckyEdmonsonCourt's PAT is not functional and they are unable to process searches.
KentuckyEstillCourt has reopened and they are processing searches as quickly as possible.
KentuckyFayetteCourt will be closed to public until March 2021.
KentuckyFlemingCourt has reopened and they are processing searches as quickly as possible.
KentuckyGraysonCourt has reopened and they are processing searches as quickly as possible.
KentuckyHarrisonCourt has reopened and they are beginning to work through the backlog.
KentuckyHenryCourt has reopened and they are beginning to work through the backlog.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyJessamineThey were temporarily unable to process searched due to computer issues with the court's PAT. The issues have been resolved and they are working through the backlog.
KentuckyLeeCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches.
KentuckyLincolnThe court has reopened and they are processing searches as quickly as possible.
KentuckyOldhamCourt has reopened and they are processing searches as quickly as possible.
KentuckyPowellCourt is open but is having issues with the PAT. They are temporarily unable to process searches here.
KentuckyPulaskiCourt has reopened and they are processing searches as quickly as possible.
KentuckyRockcastleCourt has reopened and they are processing searches as quickly as possible.
KentuckyTriggCourt has reopened and they are processing searches as quickly as possible.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
LouisianaRed RiverCourthouse has closed due to a lack of clean water. No ETA on when the water issues may be resolved.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganAlleganLimited access, expect delays.
MichiganBerrienClerk searched. They are experiencing delays in getting results from the clerks.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganCassClerk only, expect delays.
MichiganCrawfordClerk searched. They are experiencing delays in getting results from the clerks.
MichiganKalkaskaClerk searched. They are experiencing delays in getting results from the clerks.
MichiganKentClerk searched. They are experiencing delays in getting results from the clerks.
MichiganManisteeLimited access, expect delays.
MichiganMecostaLimited access, expect delays.
MichiganMidlandClerk only, expect delays.
MichiganMonroeLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganNewaygoClerk searched. They are experiencing delays in getting results from the clerks.
MichiganOaklandLimited access, expect delays.
MichiganOgemawLimited access, expect delays
MichiganSaginawLimited access, expect delays.
MichiganSanilacLimited access, expect delays.
MichiganTuscolaLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
New YorkFranklinThe court has reopened and they are working on completing searches as quickly as possible.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeKnoxSearches in the Superior Court are expected to be delayed as the court is short staffed.
TennesseeLakeCourt has reopened and they are processing searches as quickly as poossible.
TennesseeLincolnThe court has limited their appointments, but they will process searches as quickly as they can in the limited time given. Expect some delays.
TennesseeRobertsonCourt is closed to the public
TennesseeTrousdaleCourt has reopened and they are processing searches as quickly as possible.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaHarrisonExperiencing delays due to COVID-19.
West VirginiaPocahontasClerks are processing searches but are running behind. Expect delays.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

February 24, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. The primary clerk that processes orders has been ill and the court has fallen behind on fulfilling requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThey are currently unable to process any document requests in the court as the Clerk's Counter is closed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta, Solano & Trinity Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaMonoSearches are being processed by the Court Clerks. Expect delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
GeorgiaBibb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaHancockThe court has reopened by appointment only. They will begin to process searches as quickly as possible.
GeorgiaHoustonCases requiring clerk assistance may be delayed
GeorgiaJenkinsCourt is changing out the PATs. No word on when the process will be completed.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaWayneCourt has reopened and are processing searches as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Boyd, Carroll, Clinton, Daviess, Hardin, Harlan, Hopkins, Jackson, Knox, Laurel, Lawrence, Lyon, Madison, Magoffin, Mercer, Nelson, Ohio, Owen, Perry, Pike, Simpson, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyBourbonCourt has reopened and they are processing searches as quickly as possible.
KentuckyChristianCourt has reopened and they are processing searches as quickly as possible.
KentuckyEdmonsonCourt's PAT is not functional and they are unable to process searches.
KentuckyEstillCourt has reopened and they are processing searches as quickly as possible.
KentuckyFayetteCourt will be closed to public until March 2021.
KentuckyFlemingCourt has reopened and they are processing searches as quickly as possible.
KentuckyGraysonCourt has reopened and they are processing searches as quickly as possible.
KentuckyHarrisonCourt has reopened and they are beginning to work through the backlog.
KentuckyHenryCourt has reopened and they are beginning to work through the backlog.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyJessamineThey were temporarily unable to process searched due to computer issues with the court's PAT. The issues have been resolved and they are working through the backlog.
KentuckyLeeCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches.
KentuckyLincolnThe court has reopened and they are processing searches as quickly as possible.
KentuckyOldhamCourt has reopened and they are processing searches as quickly as possible.
KentuckyPowellCourt is open but is having issues with the PAT. They are temporarily unable to process searches here.
KentuckyPulaskiCourt has reopened and they are processing searches as quickly as possible.
KentuckyRockcastleCourt has reopened and they are processing searches as quickly as possible.
KentuckyTriggCourt has reopened and they are processing searches as quickly as possible.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganAlleganLimited access, expect delays.
MichiganBerrienClerk searched. They are experiencing delays in getting results from the clerks.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganCassClerk only, expect delays.
MichiganCrawfordClerk searched. They are experiencing delays in getting results from the clerks.
MichiganKalkaskaClerk searched. They are experiencing delays in getting results from the clerks.
MichiganKentClerk searched. They are experiencing delays in getting results from the clerks.
MichiganManisteeLimited access, expect delays.
MichiganMecostaLimited access, expect delays.
MichiganMidlandClerk only, expect delays.
MichiganMonroeLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganNewaygoClerk searched. They are experiencing delays in getting results from the clerks.
MichiganOaklandLimited access, expect delays.
MichiganOgemawLimited access, expect delays
MichiganSaginawLimited access, expect delays.
MichiganSanilacLimited access, expect delays.
MichiganTuscolaLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
New YorkFranklinThe court has reopened and they are working on completing searches as quickly as possible.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeKnoxSearches in the Superior Court are expected to be delayed as the court is short staffed.
TennesseeLakeThey are unable to process searches in the county tue to the icy road conditions.
TennesseeLincolnThe court has limited their appointments, but they will process searches as quickly as they can in the limited time given. Expect some delays.
TennesseeRobertsonCourt is closed to the public
TennesseeTrousdaleCourt has reopened and they are processing searches as quickly as possible.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaHarrisonExperiencing delays due to COVID-19.
West VirginiaPocahontasClerks are processing searches but are running behind. Expect delays.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

February 23, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. The primary clerk that processes orders has been ill and the court has fallen behind on fulfilling requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThey are currently unable to process any document requests in the court as the Clerk's Counter is closed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta, Solano & Trinity Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaMonoSearches are being processed by the Court Clerks. Expect delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
GeorgiaBibb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaHancockThe court has reopened by appointment only. They will begin to process searches as quickly as possible.
GeorgiaJenkinsCourt is changing out the PATs. No word on when the process will be completed.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaWayneCourt has reopened and are processing searches as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Boyd, Burbon, Carroll, Clinton, Daviess, Estill, Flemming, Hardin, Harlan, Hopkins, Jackson, Knox, Laurel, Lawrence, Lyon, Madison, Magoffin, Mercer, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Simpson, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyChristianCourt has reopened and they are processing searches as quickly as possible.
KentuckyEdmonsonCourt's PAT is not functional and they are unable to process searches.
KentuckyFayetteCourt will be closed to public until March 2021.
KentuckyGraysonCourt has reopened and they are processing searches as quickly as possible.
KentuckyHarrisonCourt has reopened and they are beginning to work through the backlog.
KentuckyHenryCourt has reopened and they are beginning to work through the backlog.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyJessamineThey were temporarily unable to process searched due to computer issues with the court's PAT. The issues have been resolved and they are working through the backlog.
KentuckyLeeCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches.
KentuckyLincolnThe court has reopened and they are processing searches as quickly as possible.
KentuckyPowellCourt is open but is having issues with the PAT. They are temporarily unable to process searches here.
KentuckyTriggCourt has reopened and they are processing searches as quickly as possible.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganAlleganLimited access, expect delays.
MichiganBerrienClerk searched. They are experiencing delays in getting results from the clerks.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganCassClerk only, expect delays.
MichiganCrawfordClerk searched. They are experiencing delays in getting results from the clerks.
MichiganKalkaskaClerk searched. They are experiencing delays in getting results from the clerks.
MichiganKentClerk searched. They are experiencing delays in getting results from the clerks.
MichiganManisteeLimited access, expect delays.
MichiganMecostaLimited access, expect delays.
MichiganMidlandClerk only, expect delays.
MichiganMonroeLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganNewaygoClerk searched. They are experiencing delays in getting results from the clerks.
MichiganOaklandLimited access, expect delays.
MichiganOgemawLimited access, expect delays
MichiganSaginawLimited access, expect delays.
MichiganSanilacLimited access, expect delays.
MichiganTuscolaLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
New YorkFranklinThe court has reopened and they are working on completing searches as quickly as possible.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeAll CountiesThey are unable to process searches in most of Tennessee due to the icy road conditions.
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCheathamCourt has reopened and they are processing searches as quickly as possible.
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeKnoxSearches in the Superior Court are expected to be delayed as the court is short staffed.
TennesseeMarshallCourt has closed due to icy conditions.
TennesseeRobertsonCourt is closed to the public
TennesseeWarrenCourt has re-opened. Working through backlog.
TexasAll CountiesThey are unable to process searches in most of Texas due to this icy road conditons.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaHarrisonExperiencing delays due to COVID-19.
West VirginiaPocahontasClerks are processing searches but are running behind. Expect delays.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

February 22, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. The primary clerk that processes orders has been ill and the court has fallen behind on fulfilling requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThey are currently unable to process any document requests in the court as the Clerk's Counter is closed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta, Solano & Trinity Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaMonoSearches are being processed by the Court Clerks. Expect delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
GeorgiaBibb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaHancockThe court has reopened by appointment only. They will begin to process searches as quickly as possible.
GeorgiaJenkinsCourt is changing out the PATs. No word on when the process will be completed.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaWayneCourt has reopened and are processing searches as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Boyd, Burbon, Carroll, Clinton, Daviess, Estill, Flemming, Graves, Hardin, Harlan, Harrison, Henry, Hopkins, Jackson, Knox, Laurel, Lawrence, Lyon, Madison, Magoffin, Mercer, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Simpson, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyBarren, Bullitt, Calloway, Henderson, Marshall, McCracken, Meade, Warren, Wayne & WebsterThey are unable to process searches in this county due to the icy road conditions.
KentuckyBreckenridge, Carter, Clark, Cumberland, Martin & McCreary Court has closed due to icy conditions.
KentuckyChristianCourt has reopened and they are processing searches as quickly as possible.
KentuckyEdmonsonCourt's PAT is not functional and they are unable to process searches.
KentuckyFayetteCourt will be closed to public until February 2021.
KentuckyGraysonCourt has reopened and they are processing searches as quickly as possible.
KentuckyHendersonCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches there.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyJessamineThey were temporarily unable to process searched due to computer issues with the court's PAT. The issues have been resolved and they are working through the backlog.
KentuckyLeeCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches.
KentuckyLincolnThe court has reopened and they are processing searches as quickly as possible.
KentuckyPowellCourt is open but is having issues with the PAT. They are temporarily unable to process searches here.
KentuckyTriggCourt has reopened and they are processing searches as quickly as possible.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaAll CountiesThey are unable to process searches in most of Louisiana due to the icy road conditions.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganAlleganLimited access, expect delays.
MichiganBerrienClerk searched. They are experiencing delays in getting results from the clerks.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganCassClerk only, expect delays.
MichiganCrawfordClerk searched. They are experiencing delays in getting results from the clerks.
MichiganKalkaskaClerk searched. They are experiencing delays in getting results from the clerks.
MichiganKentClerk searched. They are experiencing delays in getting results from the clerks.
MichiganManisteeLimited access, expect delays.
MichiganMecostaLimited access, expect delays.
MichiganMidlandClerk only, expect delays.
MichiganMonroeLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganNewaygoClerk searched. They are experiencing delays in getting results from the clerks.
MichiganOaklandLimited access, expect delays.
MichiganOgemawLimited access, expect delays
MichiganSaginawLimited access, expect delays.
MichiganSanilacLimited access, expect delays.
MichiganTuscolaLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MississippiAll CountiesThey are unable to process searches in most of Mississippi due to the icy road conditions.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
New YorkFranklinThe court has reopened and they are working on completing searches as quickly as possible.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeAll CountiesThey are unable to process searches in most of Tennessee due to the icy road conditions.
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCheathamCourt has reopened and they are processing searches as quickly as possible.
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeKnoxSearches in the Superior Court are expected to be delayed as the court is short staffed.
TennesseeMarshallCourt has closed due to icy conditions.
TennesseeRobertsonCourt is closed to the public
TennesseeWarrenCourt has re-opened. Working through backlog.
TexasAll CountiesThey are unable to process searches in most of Texas due to this icy road conditons.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaHarrisonExperiencing delays due to COVID-19.
West VirginiaPocahontasClerks are processing searches but are running behind. Expect delays.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

February 19, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. The primary clerk that processes orders has been ill and the court has fallen behind on fulfilling requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThey are currently unable to process any document requests in the court as the Clerk's Counter is closed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta, Solano & Trinity Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaMonoSearches are being processed by the Court Clerks. Expect delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaHancockThe court has reopened by appointment only. They will begin to process searches as quickly as possible.
GeorgiaJenkinsCourt is changing out the PATs. No word on when the process will be completed.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaWayneCourt has reopened and are processing searches as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Boyd, Burbon, Carroll, Clinton, Daviess, Estill, Flemming, Graves, Hardin, Harlan, Harrison, Henry, Hopkins, Jackson, Knox, Laurel, Lawrence, Lincoln, Lyon, Madison, Magoffin, Mercer, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Simpson, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyBarren, Bullitt, Calloway, Marshall, McCracken, Meade & WarrenThey are unable to process searches in this county due to the icy road conditions.
KentuckyBreckenridge, Carter, Clark, Cumberland, Greenup, Livingston & MartinCourt has closed due to icy conditions.
KentuckyChristianCourt has reopened and they are processing searches as quickly as possible.
KentuckyEdmonsonCourt's PAT is not functional and they are unable to process searches.
KentuckyFayetteCourt will be closed to public until February 2021.
KentuckyGraysonCourt has reopened and they are processing searches as quickly as possible.
KentuckyHendersonCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches there.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyJessamineThey were temporarily unable to process searched due to computer issues with the court's PAT. The issues have been resolved and they are working through the backlog.
KentuckyLeeCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches.
KentuckyMcCrackenCourt has reopened but is limiting appointments to one hour. Expect major delays.
KentuckyMenifeeCourt has reopened and they are processing searches as quickly as possible.
KentuckyPowellCourt is open but is having issues with the PAT. They are temporarily unable to process searches here.
KentuckyTriggCourt has reopened and they are processing searches as quickly as possible.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaAll CountiesThey are unable to process searches in most of Louisiana due to the icy road conditions.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganAlleganLimited access, expect delays.
MichiganBerrienClerk searched. They are experiencing delays in getting results from the clerks.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganCassClerk only, expect delays.
MichiganCrawfordClerk searched. They are experiencing delays in getting results from the clerks.
MichiganKalkaskaClerk searched. They are experiencing delays in getting results from the clerks.
MichiganKentClerk searched. They are experiencing delays in getting results from the clerks.
MichiganManisteeLimited access, expect delays.
MichiganMecostaLimited access, expect delays.
MichiganMidlandClerk only, expect delays.
MichiganMonroeLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganNewaygoClerk searched. They are experiencing delays in getting results from the clerks.
MichiganOaklandLimited access, expect delays.
MichiganOgemawLimited access, expect delays
MichiganSaginawLimited access, expect delays.
MichiganSanilacLimited access, expect delays.
MichiganTuscolaLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MississippiAll CountiesThey are unable to process searches in most of Mississippi due to the icy road conditions.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
New YorkFranklinThe court has reopened and they are working on completing searches as quickly as possible.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeAll CountiesThey are unable to process searches in most of Tennessee due to the icy road conditions.
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCheathamCourt has reopened and they are processing searches as quickly as possible.
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeKnoxSearches in the Superior Court are expected to be delayed as the court is short staffed.
TennesseeMarshallCourt has closed due to icy conditions.
TennesseeRobertsonCourt is closed to the public
TennesseeWarrenCourt has re-opened. Working through backlog.
TexasAll CountiesThey are unable to process searches in most of Texas due to this icy road conditons.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaHarrisonExperiencing delays due to COVID-19.
West VirginiaPocahontasClerks are processing searches but are running behind. Expect delays.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

February 18, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. The primary clerk that processes orders has been ill and the court has fallen behind on fulfilling requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThey are currently unable to process any document requests in the court as the Clerk's Counter is closed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta, Solano & Trinity Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaMonoSearches are being processed by the Court Clerks. Expect delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaHancockThe court has reopened by appointment only. They will begin to process searches as quickly as possible.
GeorgiaJenkinsCourt is changing out the PATs. No word on when the process will be completed.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaWayneCourt has reopened and are processing searches as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Boyd, Burbon, Carroll, Christian, Clinton, Daviess, Estill, Flemming, Graves, Hardin, Harlan, Harrison, Henry, Hopkins, Jackson, Knox, Laurel, Lawrence, Lincoln, Lyon, Madison, Magoffin, Mercer, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Simpson, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyBarren, Bullitt, Calloway, Marshall, McCracken, Meade & WarrenThey are unable to process searches in this county due to the icy road conditions.
KentuckyBreckenridge, Carter, Clark, Cumberland, Greenup, Livingston & MartinCourt has closed due to icy conditions.
KentuckyEdmonsonCourt's PAT is not functional and they are unable to process searches.
KentuckyFayetteCourt will be closed to public until February 2021.
KentuckyGraysonCourt has reopened and they are processing searches as quickly as possible.
KentuckyHendersonCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches there.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyJessamineThey were temporarily unable to process searched due to computer issues with the court's PAT. The issues have been resolved and they are working through the backlog.
KentuckyLeeCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches.
KentuckyMcCrackenCourt has reopened but is limiting appointments to one hour. Expect major delays.
KentuckyMenifeeCourt has reopened and they are processing searches as quickly as possible.
KentuckyPowellCourt is open but is having issues with the PAT. They are temporarily unable to process searches here.
KentuckyTriggCourt has reopened and they are processing searches as quickly as possible.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaAll CountiesThey are unable to process searches in most of Louisiana due to the icy road conditions.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganAlleganLimited access, expect delays.
MichiganBerrienClerk searched. They are experiencing delays in getting results from the clerks.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganCassClerk only, expect delays.
MichiganCrawfordClerk searched. They are experiencing delays in getting results from the clerks.
MichiganKalkaskaClerk searched. They are experiencing delays in getting results from the clerks.
MichiganKentClerk searched. They are experiencing delays in getting results from the clerks.
MichiganManisteeLimited access, expect delays.
MichiganMecostaLimited access, expect delays.
MichiganMidlandClerk only, expect delays.
MichiganMonroeLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganNewaygoClerk searched. They are experiencing delays in getting results from the clerks.
MichiganOaklandLimited access, expect delays.
MichiganOgemawLimited access, expect delays
MichiganSaginawLimited access, expect delays.
MichiganSanilacLimited access, expect delays.
MichiganTuscolaLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MississippiAll CountiesThey are unable to process searches in most of Mississippi due to the icy road conditions.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
New YorkFranklinThe court has reopened and they are working on completing searches as quickly as possible.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCheathamCourt has reopened and they are processing searches as quickly as possible.
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeKnoxSearches in the Superior Court are expected to be delayed as the court is short staffed.
TennesseeMarshallCourt has closed due to icy conditions.
TennesseeRobertsonCourt is closed to the public
TennesseeWarrenCourt has re-opened. Working through backlog.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaHarrisonExperiencing delays due to COVID-19.
West VirginiaPocahontasClerks are processing searches but are running behind. Expect delays.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

February 17, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. The primary clerk that processes orders has been ill and the court has fallen behind on fulfilling requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThey are currently unable to process any document requests in the court as the Clerk's Counter is closed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta, Solano & Trinity Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaMonoSearches are being processed by the Court Clerks. Expect delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaHancockThe court has reopened by appointment only. They will begin to process searches as quickly as possible.
GeorgiaJenkinsCourt is changing out the PATs. No word on when the process will be completed.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaWayneCourt has reopened and are processing searches as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Boyd, Burbon, Carroll, Christian, Clinton, Daviess, Estill, Flemming, Graves, Grayson, Hardin, Harlan, Harrison, Henry, Hopkins, Jackson, Knox, Laurel, Lawrence, Lincoln, Lyon, Madison, Magoffin, Menifee, Mercer, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Simpson, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyEdmonsonCourt is open and the PAT is functional. They are completing searches as quickly as possible.
KentuckyFayetteCourt will be closed to public until February 2021.
KentuckyHendersonCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches there.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyJessamineThey were temporarily unable to process searched due to computer issues with the court's PAT. The issues have been resolved and they are working through the backlog.
KentuckyLeeCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches.
KentuckyMcCrackenCourt has reopened but is limiting appointments to one hour. Expect major delays.
KentuckyPowellCourt is open but is having issues with the PAT. They are temporarily unable to process searches here.
KentuckyTriggCourt has reopened and they are processing searches as quickly as possible.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganAlleganLimited access, expect delays.
MichiganBerrienClerk searched. They are experiencing delays in getting results from the clerks.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganCassClerk only, expect delays.
MichiganCrawfordClerk searched. They are experiencing delays in getting results from the clerks.
MichiganKalkaskaClerk searched. They are experiencing delays in getting results from the clerks.
MichiganKentClerk searched. They are experiencing delays in getting results from the clerks.
MichiganManisteeLimited access, expect delays.
MichiganMecostaLimited access, expect delays.
MichiganMidlandClerk only, expect delays.
MichiganMonroeLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganNewaygoClerk searched. They are experiencing delays in getting results from the clerks.
MichiganOaklandLimited access, expect delays.
MichiganOgemawLimited access, expect delays
MichiganSaginawLimited access, expect delays.
MichiganSanilacLimited access, expect delays.
MichiganTuscolaLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
New YorkFranklinThe court has reopened and they are working on completing searches as quickly as possible.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCheathamCourt has reopened and they are processing searches as quickly as possible.
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeKnoxSearches in the Superior Court are expected to be delayed as the court is short staffed.
TennesseeMarshallCourt has closed due to icy conditions.
TennesseeRobertsonCourt is closed to the public
TennesseeWarrenCourt has re-opened. Working through backlog.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaHarrisonExperiencing delays due to COVID-19.
West VirginiaPocahontasClerks are processing searches but are running behind. Expect delays.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.