Coronavirus COVID-19 Notification

Below are our daily critical supply chain updates related to the COVID-19 Pandemic. This information is based on known supply chain impacts shared to us and are subject to change. This information is updated daily so please check back often for most recent updates.

The safety and well-being of both our customers and employees is always our highest priority.  As promised, we have activated our response plan in order to continue our commitment to meeting your employment screening needs with the least amount of disruption to your service.

Currently, we can rapidly respond to the changes and challenges in our supply chain as it applies to COVID-19*.  Should we see any impact to turn-around times for our employment screening services, we have established this newly created resource site designed to provide you with daily updates.  Our goal is to empower you with the information you need so you are in the best position possible to estimate any potential delays as it relates to your business hiring needs. 

* Every effort is made to provide timely and accurate information, some information is dependent on our supply chain resources which may have local constraints, outside of their control, impeding the availability of information.

January 22, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
DelawareAll CourtsThe courts have reopened and are processing orders as quickly as possible.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaRabunCourt has closed due to a COVID outbreak.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Bell, Boyd, Burbon, Carroll, Christian, Clinton, Daviess, Elliott, Estill, Flemming, Graves, Grayson, Hardin, Harlan, Harrison, Henry, Hopkins, Jackson, Johnson, Knox, Laurel, Lawrence, Lincoln, Lyon, Madison, Magoffin, Menifee, McCracken, Mercer, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Simpson, Trigg, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyCampbellCourt's PAT is currently down. No ETA on repairs. Expect delays.
KentuckyCaseyCourt is closed to the public, but the clerks are provided some assistance by phone.
KentuckyFayetteCourt will be closed to public until February 2021.
KentuckyGrantCourts have reopened and are working through the backlog.
KentuckyHartCourt has reopened and closed several times in the last few week. They are currently closed and not allowing any access.
KentuckyHendersonThe court has reopened and we are working through the backlog.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyJessamineThey were temporarily unable to process searched due to computer issues with the court's PAT. The issues have been resolved and they are working through the backlog.
KentuckyLeeCourt has reopened but is having issued with the PAT. They are temporarily unable to process searches here.
KentuckyMonroeCourt has reopened, but the PAT is down. No ETA on repairs.
KentuckyPowellCourt is open but is having issues with the PAT. They are temporarily unable to process searches here.
KentuckyRussellCourt is open but is having issues with the PAT. We are temporarily unable to process searches here,
KentuckyWarrenThey were temporarily unable to process searched due to computer issues with the court's PAT. The issues have been resolved and they are working through the backlog.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MississippiAdamsCourt has closed due to a COVID outbreak.
MississippiJeffersonThe Justice Court has a notice posted on the door stating they will be closed at least 10-14 days.
MississippiWilkinsonCourt has closed due to a COVID outbreak.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
New YorkFranklinCourt has closed due to a COVID outbreak.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCheathamCourt remains closed to the public.
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDicksonWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeGibsonCourt has reopened and they are working through the backlog.
TennesseeHenryCourt has reopened and they are working through the backlog.
TennesseeHoustonA clerk tested positive for COVID. The court will be closed for at least two weeks.
TennesseeKnoxSearches in the Superior Court are expected to be delayed as the court is short staffed.
TennesseeRobertsonCourt has closed to the public through the end of January,
TennesseeWarrenCourt has re-opened. Working through backlog.
TennesseeWayneClerk run search and the clerks are running behind on fulfilling requests. Expect delays.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaHarrisonExperiencing delays due to COVID-19.
West VirginiaLoganCourt has closed due to a COVID outbreak,
West VirginiaPocahontasClerks are processing searches but are running behind. Expect delays.
West VirginiaRandolphCourt has closed due to a COVID outbreak.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

January 21, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraCourt has closed for furlough.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaRabunCourt has closed due to a COVID outbreak.
GeorgiaTurnerCourt is closed due to a COVID outbreak.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Bell, Boyd, Burbon, Carroll, Christian, Clinton, Daviess, Elliott, Estill, Flemming, Graves, Grayson, Hardin, Harlan, Harrison, Henry, Hopkins, Jackson, Johnson, Knox, Laurel, Lawrence, Lee, Lincoln, Lyon, Madison, Magoffin, Menifee, McCracken, Mercer, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Simpson, Trigg, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyCampbellCourt's PAT is currently down. No ETA on repairs. Expect delays.
KentuckyCaseyCourt is closed to the public, but the clerks are provided some assistance by phone.
KentuckyFayetteCourt will be closed to public until February 2021.
KentuckyFloydCourt has reopened and we are working through the backlog.
KentuckyGrantCourts have reopened and are working through the backlog.
KentuckyHartCourt has reopened and closed several times in the last few week. They are currently closed and not allowing any access.
KentuckyHendersonThe court has reopened and we are working through the backlog.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyJessamineThey were temporarily unable to process searched due to computer issues with the court's PAT. The issues have been resolved and they are working through the backlog.
KentuckyLeslieCourt has reopened. Working through backlog. Expect delays.
KentuckyLivingstonCourt is now allowing access Wednesdays and Fridays. Working through backlog. Expect delays.
KentuckyMonroeCourt has reopened. Working through backlog. Expect delays.
KentuckyPikeCourt has reopened. Working through backlog. Expect delays.
KentuckyWarrenThey were temporarily unable to process searched due to computer issues with the court's PAT. The issues have been resolved and they are working through the backlog.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MississippiAdamsCourt has closed due to a COVID outbreak.
MississippiBolivarCourt has reopened and they are working through the backlog.
MississippiChickasawCourt has reopened and they are working through the backlog.
MississippiJeffersonThe Justice Court has a notice posted on the door stating they will be closed at least 10-14 days.
MississippiWilkinsonCourt has closed due to a COVID outbreak.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
New YorkFranklinCourt has closed due to a COVID outbreak.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCheathamCourt has closed due to a COVID outbreak and has stated that they will remain closed for the remainder of the year. Expected to re-open on 01/04/2021.
TennesseeCoffee CountyCourt is allowing access by appointment only. Expect major delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDicksonWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeGibsonCourt has reopened and they are working through the backlog.
TennesseeHenryCourt has reopened and they are working through the backlog.
TennesseeHoustonA clerk tested positive for COVID. The court will be closed for at least two weeks.
TennesseeKnoxSearches in the Superior Court are expected to be delayed as the court is short staffed.
TenneseeOvertonThe court seems to be making a daily decision on whether they will let researchers in. We will process work as best we can.
TennesseeRobertsonCourt has closed to the public through the end of January,
TennesseeWarrenCourt has re-opened. Working through backlog.
TennesseeWayneClerk run search and the clerks are running behind on fulfilling requests. Expect delays.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaHarrisonExperiencing delays due to COVID-19.
West VirginiaJacksonClosed due to COVID exposure.
West VirginiaLoganCourt has closed due to a COVID outbreak,
West VirginiaPocahontasClerks are processing searches but are running behind. Expect delays.
West VirginiaRandolphCourt has closed due to a COVID outbreak.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

January 20, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraCourt has closed for furlough.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
DelawareAll courtsAll Delaware courts will be closed 01/18/2021 through 01/20/2021
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaTurnerCourt is closed due to a COVID outbreak.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Bell, Boyd, Burbon, Carroll, Christian, Clinton, Daviess, Elliott, Estill, Flemming, Graves, Grayson, Hardin, Harlan, Harrison, Henry, Hopkins, Jackson, Johnson, Knox, Laurel, Lawrence, Lee, Lincoln, Lyon, Madison, Magoffin, Menifee, McCracken, Mercer, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Simpson, Trigg, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyCampbellCourt's PAT is currently down. No ETA on repairs. Expect delays.
KentuckyCaseyCourt is closed to the public, but the clerks are provided some assistance by phone.
KentuckyFayetteCourt will be closed to public until February 2021.
KentuckyFloydCourt has reopened and we are working through the backlog.
KentuckyGrantCourts have reopened and are working through the backlog.
KentuckyHartCourt has reopened and closed several times in the last few week. They are currently closed and not allowing any access.
KentuckyHendersonThe court has reopened and we are working through the backlog.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyJessamineThey were temporarily unable to process searched due to computer issues with the court's PAT. The issues have been resolved and they are working through the backlog.
KentuckyLeslieCourt has reopened. Working through backlog. Expect delays.
KentuckyLivingstonCourt is now allowing access Wednesdays and Fridays. Working through backlog. Expect delays.
KentuckyMonroeCourt has reopened. Working through backlog. Expect delays.
KentuckyPikeCourt has reopened. Working through backlog. Expect delays.
KentuckyWarrenThey were temporarily unable to process searched due to computer issues with the court's PAT. The issues have been resolved and they are working through the backlog.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MississippiAdamsCourt has closed due to a COVID outbreak.
MississippiBolivarCourt has reopened and they are working through the backlog.
MississippiChickasawCourt has reopened and they are working through the backlog.
MississippiJeffersonThe Justice Court has a notice posted on the door stating they will be closed at least 10-14 days.
MississippiWilkinsonCourt has closed due to a COVID outbreak.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCheathamCourt has closed due to a COVID outbreak and has stated that they will remain closed for the remainder of the year. Expected to re-open on 01/04/2021.
TennesseeCoffee CountyCourt is allowing access by appointment only. Expect major delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDicksonWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeGibsonCourt has reopened and they are working through the backlog.
TennesseeHenryCourt has reopened and they are working through the backlog.
TennesseeHoustonA clerk tested positive for COVID. The court will be closed for at least two weeks.
TennesseeKnoxSearches in the Superior Court are expected to be delayed as the court is short staffed.
TenneseeOvertonThe court seems to be making a daily decision on whether they will let researchers in. We will process work as best we can.
TennesseeRobertsonCourt has closed to the public through the end of January,
TennesseeWarrenCourt has re-opened. Working through backlog.
TennesseeWayneClerk run search and the clerks are running behind on fulfilling requests. Expect delays.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasBowieCourt's computer system is offline. They are working diligently to restore access.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaHarrisonExperiencing delays due to COVID-19.
West VirginiaJacksonClosed due to COVID exposure.
West VirginiaLoganCourt has closed due to a COVID outbreak,
West VirginiaPocahontasClerks are processing searches but are running behind. Expect delays.
West VirginiaRandolphCourt has closed due to a COVID outbreak.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

January 19, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraCourt has closed for furlough.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
DelawareAll courtsAll Delaware courts will be closed 01/18/2021 through 01/20/2021
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaTurnerCourt is closed due to a COVID outbreak.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Bell, Boyd, Burbon, Carroll, Christian, Clinton, Daviess, Elliott, Estill, Flemming, Floyd, Graves, Grayson, Hardin, Harlan, Harrison, Henry, Hopkins, Jackson, Johnson, Knox, Laurel, Lawrence, Lee, Lincoln, Lyon, Madison, Magoffin, Menifee, McCracken, Mercer, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Simpson, Trigg, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyCaseyCourt is closed to the public, but the clerks are provided some assistance by phone.
KentuckyFayetteCourt will be closed to public until February 2021.
KentuckyGrantCourts have reopened and are working through the backlog.
KentuckyHartCourt has reopened and closed several times in the last few week. They are currently closed and not allowing any access.
KentuckyHendersonThe court has reopened and we are working through the backlog.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyJessamineThey were temporarily unable to process searched due to computer issues with the court's PAT. The issues have been resolved and they are working through the backlog.
KentuckyLeslieCourt has reopened. Working through backlog. Expect delays.
KentuckyLivingstonCourt is now allowing access Wednesdays and Fridays. Working through backlog. Expect delays.
KentuckyMonroeCourt has reopened. Working through backlog. Expect delays.
KentuckyPikeCourt has reopened. Working through backlog. Expect delays.
KentuckyWarrenThey were temporarily unable to process searched due to computer issues with the court's PAT. The issues have been resolved and they are working through the backlog.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MississippiBolivarCourt's computer system is down. They are working to restore it.
MississippiChickasawCourt is closed due to an HVAC issue.
MississippiJeffersonThe Justice Court has a notice posted on the door stating they will be closed at least 10-14 days.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCheathamCourt has closed due to a COVID outbreak and has stated that they will remain closed for the remainder of the year. Expected to re-open on 01/04/2021.
TennesseeCoffee CountyCourt is allowing access by appointment only. Expect major delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDicksonWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeGibsonCourt has closed to public. Length of closure unknown.
TennesseeHenryCourt is still closed due to a water main break. The clerks will not help remotely.
TennesseeHoustonA clerk tested positive for COVID. The court will be closed for at least two weeks.
TennesseeKnoxThe lower civil office is currently closed to the public. No date provided on reopening. Searches in the Superior Court are expected to be delayed as the court is short staffed.
TennesseeRobertsonCourt has closed to the public through the end of January,
TennesseeWarrenCourt has re-opened. Working through backlog.
TennesseeWayneClerk run search and the clerks are running behind on fulfilling requests. Expect delays.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasBowieCourt's computer system is offline. They are working diligently to restore access.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaHarrisonExperiencing delays due to COVID-19.
West VirginiaJacksonClosed due to COVID exposure.
West VirginiaLoganCourt has closed due to a COVID outbreak,
West VirginiaPocahontasClerks are processing searches but are running behind. Expect delays.
West VirginiaRandolphCourt has closed due to a COVID outbreak.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

January 18, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraCourt has closed for furlough.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
DelawareAll courtsAll Delaware courts will be closed 01/18/2021 through 01/20/2021
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayCourt has reopened. Working through backlog. Expect delays.
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaTurnerCourt is closed due to a COVID outbreak.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Bell, Boyd, Burbon, Carroll, Christian, Clinton, Daviess, Elliott, Estill, Flemming, Floyd, Graves, Grayson, Hardin, Harlan, Harrison, Henry, Hopkins, Jackson, Johnson, Knox, Laurel, Lawrence, Lee, Lincoln, Lyon, Madison, Magoffin, Menifee, McCracken, Mercer, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Simpson, Trigg, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyCaseyCourt is closed to the public, but the clerks are provided some assistance by phone.
KentuckyFayetteCourt will be closed to public until February 2021.
KentuckyGrantCourts have reopened and are working through the backlog.
KentuckyHartCourt has reopened and closed several times in the last few week. They are currently closed and not allowing any access.
KentuckyHendersonThe court has reopened and we are working through the backlog.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyJessamineThey were temporarily unable to process searched due to computer issues with the court's PAT. The issues have been resolved and they are working through the backlog.
KentuckyLeslieCourt has reopened. Working through backlog. Expect delays.
KentuckyLivingstonCourt is now allowing access Wednesdays and Fridays. Working through backlog. Expect delays.
KentuckyMonroeCourt has reopened. Working through backlog. Expect delays.
KentuckyPikeCourt has reopened. Working through backlog. Expect delays.
KentuckyWarrenThey were temporarily unable to process searched due to computer issues with the court's PAT. The issues have been resolved and they are working through the backlog.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MississippiBolivarCourt's computer system is down. They are working to restore it.
MississippiChickasawCourt is closed due to an HVAC issue.
MississippiJeffersonThe Justice Court has a notice posted on the door stating they will be closed at least 10-14 days.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCheathamCourt has closed due to a COVID outbreak and has stated that they will remain closed for the remainder of the year. Expected to re-open on 01/04/2021.
TennesseeCoffee CountyCourt is allowing access by appointment only. Expect major delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDicksonWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeGibsonCourt has closed to public. Length of closure unknown.
TennesseeHardinCourt visitation has resumed this week via appointment. Working through backlog. Expect delays.
TennesseeHenryCourt is still closed due to a water main break. The clerks will not help remotely.
TennesseeHoustonA clerk tested positive for COVID. The court will be closed for at least two weeks.
TennesseeJohnsonClerk run search. Court is understaffed. Expect major delays.
TennesseeKnoxThe lower civil office is currently closed to the public. No date provided on reopening.
TennesseeRheaCourt is fully open and we are working through the backlog.
TennesseeRobertsonCourt has closed to the public through the end of January,
TennesseeUnionCourt is fully open and working through the backlog.
TennesseeWarrenCourt has re-opened. Working through backlog.
TennesseeWayneClerk run search and the clerks are running behind on fulfilling requests. Expect delays.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasBowieCourt's computer system is offline. They are working diligently to restore access.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaHarrisonExperiencing delays due to COVID-19.
West VirginiaJacksonClosed due to COVID exposure.
West VirginiaLoganCourt has closed due to a COVID outbreak,
West VirginiaPocahontasClerks are processing searches but are running behind. Expect delays.
West VirginiaRandolphCourt has closed due to a COVID outbreak.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

January 15, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraCourt has closed for furlough.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayCourt has reopened. Working through backlog. Expect delays.
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaEcholsCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaTurnerCourt is closed due to a COVID outbreak.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Bell, Boyd, Burbon, Carroll, Christian, Clinton, Daviess, Elliott, Estill, Flemming, Floyd, Graves, Grayson, Hardin, Harlan, Harrison, Henry, Hopkins, Jackson, Johnson, Knox, Laurel, Lawrence, Lee, Lincoln, Lyon, Madison, Magoffin, Menifee, McCracken, Mercer, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Simpson, Trigg, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyCaseyCourt is closed to the public, but the clerks are provided some assistance by phone.
KentuckyFayetteCourt will be closed to public until February 2021.
KentuckyGrantCourts have reopened and are working through the backlog.
KentuckyHartCourt has reopened and closed several times in the last few week. They are currently closed and not allowing any access.
KentuckyHendersonThe court has reopened and we are working through the backlog.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyJessamineThey were temporarily unable to process searched due to computer issues with the court's PAT. The issues have been resolved and they are working through the backlog.
KentuckyLeslieCourt has reopened. Working through backlog. Expect delays.
KentuckyLivingstonCourt is now allowing access Wednesdays and Fridays. Working through backlog. Expect delays.
KentuckyMonroeCourt has reopened. Working through backlog. Expect delays.
KentuckyPikeCourt has reopened. Working through backlog. Expect delays.
KentuckyWarrenThey were temporarily unable to process searched due to computer issues with the court's PAT. The issues have been resolved and they are working through the backlog.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaRed RiverCourt has reopened and is working through the backlog.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MississippiTateCourt has reopened and is working through the backlog.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCheathamCourt has closed due to a COVID outbreak and has stated that they will remain closed for the remainder of the year. Expected to re-open on 01/04/2021.
TennesseeCoffee CountyCourt is allowing access by appointment only. Expect major delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDicksonWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeGibsonCourt has closed to public. Length of closure unknown.
TennesseeHardinCourt visitation has resumed this week via appointment. Working through backlog. Expect delays.
TennesseeHenryCourt is still closed due to a water main break. The clerks will not help remotely.
TennesseeHoustonA clerk tested positive for COVID. The court will be closed for at least two weeks.
TennesseeJohnsonClerk run search. Court is understaffed. Expect major delays.
TennesseeKnoxThe lower civil office is currently closed to the public. No date provided on reopening.
TennesseeRheaCourt is fully open and we are working through the backlog.
TennesseeRobertsonCourt has closed to the public through the end of January,
TennesseeUnionCourt is fully open and working through the backlog.
TennesseeWarrenCourt has re-opened. Working through backlog.
TennesseeWayneClerk run search and the clerks are running behind on fulfilling requests. Expect delays.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasBowieCourt's computer system is offline. They are working diligently to restore access.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaHarrisonExperiencing delays due to COVID-19.
West VirginiaJacksonClosed due to COVID exposure.
West VirginiaLoganCourt has closed due to a COVID outbreak,
West VirginiaPocahontasClerks are processing searches but are running behind. Expect delays.
West VirginiaRandolphCourt has closed due to a COVID outbreak.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

January 14, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraCourt has closed for furlough.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayCourt has reopened. Working through backlog. Expect delays.
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaEcholsCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaLanierCourt has reopened and we are working through the backlog.
GeorgiaTurnerCourt is closed due to a COVID outbreak.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Bell, Boyd, Burbon, Carroll, Christian, Clinton, Daviess, Elliott, Estill, Flemming, Floyd, Graves, Grayson, Hardin, Harlan, Harrison, Henry, Hopkins, Jackson, Johnson, Knox, Laurel, Lawrence, Lee, Lincoln, Lyon, Madison, Magoffin, Menifee, McCracken, Mercer, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Simpson, Trigg, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyCaseyCourt is closed to the public, but the clerks are provided some assistance by phone.
KentuckyFayetteCourt will be closed to public until February 2021.
KentuckyGrantCourts have reopened and are working through the backlog.
KentuckyHartCourt has reopened and closed several times in the last few week. They are currently closed and not allowing any access.
KentuckyHendersonThe court has reopened and we are working through the backlog.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyLeslieCourt has reopened. Working through backlog. Expect delays.
KentuckyLivingstonCourt is now allowing access Wednesdays and Fridays. Working through backlog. Expect delays.
KentuckyMonroeCourt has reopened. Working through backlog. Expect delays.
KentuckyPikeCourt has reopened. Working through backlog. Expect delays.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaRed RiverCourt has reopened and is working through the backlog.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MississippiTateCourt has reopened and is working through the backlog.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCheathamCourt has closed due to a COVID outbreak and has stated that they will remain closed for the remainder of the year. Expected to re-open on 01/04/2021.
TennesseeCoffee CountyCourt is allowing access by appointment only. Expect major delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDicksonWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeGibsonCourt has closed to public. Length of closure unknown.
TennesseeHardinCourt visitation has resumed this week via appointment. Working through backlog. Expect delays.
TennesseeHenryCourt is still closed due to a water main break. The clerks will not help remotely.
TennesseeHoustonA clerk tested positive for COVID. The court will be closed for at least two weeks.
TennesseeJohnsonClerk run search. Court is understaffed. Expect major delays.
TennesseeKnoxThe lower civil office is currently closed to the public. No date provided on reopening.
TennesseeRheaCourt is fully open and we are working through the backlog.
TennesseeRobertsonCourt has closed to the public through the end of January,
TennesseeUnionCourt is fully open and working through the backlog.
TennesseeWarrenCourt has re-opened. Working through backlog.
TennesseeWayneClerk run search and the clerks are running behind on fulfilling requests. Expect delays.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasBowieCourt's computer system is offline. They are working diligently to restore access.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaHarrisonExperiencing delays due to COVID-19.
West VirginiaJacksonClosed due to COVID exposure.
West VirginiaLoganCourt has closed due to a COVID outbreak,

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

January 13, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraCourt has closed for furlough.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayCourt has reopened. Working through backlog. Expect delays.
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaEcholsCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaLanierCourt has reopened and we are working through the backlog.
GeorgiaTurnerCourt is closed due to a COVID outbreak.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Bell, Boyd, Burbon, Carroll, Christian, Clinton, Daviess, Elliott, Estill, Flemming, Floyd, Graves, Grayson, Hardin, Harlan, Harrison, Henry, Hopkins, Jackson, Johnson, Knox, Laurel, Lawrence, Lee, Lincoln, Lyon, Madison, Magoffin, Menifee, McCracken, Mercer, Nelson, Ohio, Oldham, Owen, Perry, Pulaski, Rockcastle, Simpson, Trigg, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyCaseyCourt is closed to the public, but the clerks are provided some assistance by phone.
KentuckyFayetteCourt will be closed to public until February 2021.
KentuckyGrantCourts have reopened and are working through the backlog.
KentuckyHartCourt has reopened and closed several times in the last few week. They are currently closed and not allowing any access.
KentuckyHendersonThe court has reopened and we are working through the backlog.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyLeslieCourt has reopened. Working through backlog. Expect delays.
KentuckyLivingstonCourt is now allowing access Wednesdays and Fridays. Working through backlog. Expect delays.
KentuckyMonroeCourt has reopened. Working through backlog. Expect delays.
KentuckyPikeCourt has reopened. Working through backlog. Expect delays.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaRed RiverCourt has reopened and is working through the backlog.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MississippiTateCourt has reopened and is working through the backlog.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCheathamCourt has closed due to a COVID outbreak and has stated that they will remain closed for the remainder of the year. Expected to re-open on 01/04/2021.
TennesseeCoffee CountyCourt is allowing access by appointment only. Expect major delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDicksonWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeGibsonCourt has closed to public. Length of closure unknown.
TennesseeHardinCourt visitation has resumed this week via appointment. Working through backlog. Expect delays.
TennesseeHenryCourt is still closed due to a water main break. The clerks will not help remotely.
TennesseeHoustonA clerk tested positive for COVID. The court will be closed for at least two weeks.
TennesseeJohnsonClerk run search. Court is understaffed. Expect major delays.
TennesseeKnoxThe lower civil office is currently closed to the public. No date provided on reopening.
TennesseeRheaCourt is fully open and we are working through the backlog.
TennesseeRobertsonCourt has closed to the public through the end of January,
TennesseeUnionCourt is fully open and working through the backlog.
TennesseeWarrenCourt has re-opened. Working through backlog.
TennesseeWayneClerk run search and the clerks are running behind on fulfilling requests. Expect delays.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasBowieCourt's computer system is offline. They are working diligently to restore access.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaHarrisonExperiencing delays due to COVID-19.
West VirginiaJacksonClosed due to COVID exposure.
West VirginiaLoganCourt has closed due to a COVID outbreak,

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

January 12, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraCourt has closed for furlough.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayCourt has reopened. Working through backlog. Expect delays.
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaEcholsCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaLanierCourt has reopened and we are working through the backlog.
GeorgiaTurnerCourt is closed due to a COVID outbreak.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Bell, Boyd, Burbon, Carroll, Christian, Clinton, Daviess, Elliott, Estill, Flemming, Floyd, Graves, Grayson, Hardin, Harlan, Harrison, Henry, Hopkins, Jackson, Johnson, Knox, Laurel, Lawrence, Lee, Lincoln, Lyon, Madison, Magoffin, Menifee, McCracken, Mercer, Nelson, Ohio, Oldham, Owen, Perry, Pulaski, Rockcastle, Simpson, Trigg, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyCaseyCourt is closed to the public, but the clerks are provided some assistance by phone.
KentuckyFayetteCourt will be closed to public until February 2021.
KentuckyGrantCourts have reopened and are working through the backlog.
KentuckyHartCourt has reopened and closed several times in the last few week. They are currently closed and not allowing any access.
KentuckyHendersonThe court has reopened and we are working through the backlog.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyLeslieCourt has reopened. Working through backlog. Expect delays.
KentuckyLivingstonCourt is now allowing access Wednesdays and Fridays. Working through backlog. Expect delays.
KentuckyMonroeCourt has reopened. Working through backlog. Expect delays.
KentuckyPikeCourt has reopened. Working through backlog. Expect delays.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaRed RiverCourt has closed due to a COVID outbreak. Estimated re-open is 01/04/2021.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MississippiTallahatchieWorking through backlog, expect delays.
MississippiTateCourt has reopened and is working through the backlog.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCheathamCourt has closed due to a COVID outbreak and has stated that they will remain closed for the remainder of the year. Expected to re-open on 01/04/2021.
TennesseeCoffee CountyCourt is allowing access by appointment only. Expect major delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDicksonWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeGibsonCourt has closed to public. Length of closure unknown.
TennesseeHardinCourt visitation has resumed this week via appointment. Working through backlog. Expect delays.
TennesseeHenryCourt is still closed due to a water main break. The clerks will not help remotely.
TennesseeJohnsonClerk run search. Court is understaffed. Expect major delays.
TennesseeKnoxThe lower civil office is currently closed to the public. No date provided on reopening.
TennesseeRheaCourt is fully open and we are working through the backlog.
TennesseeRobertsonCourt has closed to the public through the end of January,
TennesseeUnionCourt is fully open and working through the backlog.
TennesseeWarrenCourt has re-opened. Working through backlog.
TennesseeWayneClerk run search and the clerks are running behind on fulfilling requests. Expect delays.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaHarrisonExperiencing delays due to COVID-19.
West VirginiaJacksonClosed due to COVID exposure.
West VirginiaLoganCourt has closed due to a COVID outbreak,

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

January 11, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraCourt has closed for furlough.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayCourt has reopened. Working through backlog. Expect delays.
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaEcholsCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaLanierCourt has reopened and we are working through the backlog.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Bell, Boyd, Burbon, Carroll, Christian, Clinton, Daviess, Elliott, Estill, Flemming, Floyd, Graves, Grayson, Hardin, Harlan, Harrison, Henry, Hopkins, Jackson, Johnson, Knox, Laurel, Lawrence, Lee, Lincoln, Lyon, Madison, Magoffin, Menifee, McCracken, Mercer, Nelson, Ohio, Oldham, Owen, Perry, Pulaski, Rockcastle, Simpson, Trigg, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyCaseyCourt is closed to the public, but the clerks are provided some assistance by phone.
KentuckyFayetteCourt will be closed to public until February 2021.
KentuckyGrantCourts have reopened and are working through the backlog.
KentuckyHartCourt has reopened and closed several times in the last few week. They are currently closed and not allowing any access.
KentuckyHendersonThe court has reopened and we are working through the backlog.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyLeslieCourt has reopened. Working through backlog. Expect delays.
KentuckyLivingstonCourt is now allowing access Wednesdays and Fridays. Working through backlog. Expect delays.
KentuckyMonroeCourt has reopened. Working through backlog. Expect delays.
KentuckyPikeCourt has reopened. Working through backlog. Expect delays.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaRed RiverCourt has closed due to a COVID outbreak. Estimated re-open is 01/04/2021.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MississippiTallahatchieWorking through backlog, expect delays.
MississippiTateCourt is closed due to potential COVID outbreak.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCheathamCourt has closed due to a COVID outbreak and has stated that they will remain closed for the remainder of the year. Expected to re-open on 01/04/2021.
TennesseeCoffee CountyCourt is allowing access by appointment only. Expect major delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDicksonWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeGibsonCourt has closed to public. Length of closure unknown.
TennesseeHardinCourt visitation has resumed this week via appointment. Working through backlog. Expect delays.
TennesseeHenryCourt PAT is closed due to a water leak. Expected to re-open 01/04/2021.
TennesseeJohnsonClerk run search. Court is understaffed. Expect major delays.
TennesseeKnoxThe lower civil office is currently closed to the public. No date provided on reopening.
TennesseeOvertonCourt is closed to the public, but the clerks are helping as much as they can. Expect major delays.
TennesseeRheaCourt is fully open and we are working through the backlog.
TennesseeRobertsonCourt has closed to the public through the end of January,
TennesseeUnionCourt is fully open and working through the backlog.
TennesseeWarrenCourt has re-opened. Working through backlog.
TennesseeWayneClerk run search and the clerks are running behind on fulfilling requests. Expect delays.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaHarrisonExperiencing delays due to COVID-19.
West VirginiaJacksonClosed due to COVID exposure.
West VirginiaLoganCourt has closed due to a COVID outbreak,

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.