Coronavirus COVID-19 Notification

Our goal is to keep our clients and partners updated with the changes that may delay your screening services turnaround time due to federal, state and local municipality management of the Coronavirus/COVID-19. This dedicated site will be regularly updated as intelligence is collected.

July 29, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, Humboldt, Los Angeles & San Joaquin Cases requiring clerk assistance may be delayed
CaliforniaEl DoradoCourt is moving to clerk search only, expect delays
CaliforniaKernThe court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays.
CaliforniaMarinCases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraThe court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
CaliforniaVenturaPossible records must have identifiers confirmed through the court clerks. Expect delays.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is allowing access again. We are working to get caught up as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisSt. ClairThe court’s website has been fully restored from the Malware attack. We are working through the backlog.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MassachusettsAll CountiesThe record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBaragaThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganBenzieWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganCassThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
Michigan CharlevoixThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCrawfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution
MichiganEmmetWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganHoughtonBoth courts are once again open and processing criminal searches. We are working with the court to complete all pending searches.
MichiganKeweenawBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MichiganMissaukeeWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganOaklandLimited access, expect delays.
MichiganOtsegoWe once again have access to both Courts. The District Court is requiring that a form be completed and submitted to the clerks in order for them to complete each search. May cause slight delays.
MichiganWashtenawLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MichiganWexfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MississippiItawambaThe PAT has been unavailable in Justice Court. Court has advised that they expect to have it repaired tomorrow.
MississippiWashingtonThe Justice Court is now up but the Circuit Court is down.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
OhioMontgomeryMiamisburg Municipal court's record keeping system is down.
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyCases requiring clerk assistance may be delayed
TennesseeHendersonThe court is closed for the remainder of this week due to COVID issues.
TennesseeRobertsonCourt has re-opened and is working through the backlog.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

July 28, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, Humboldt, Los Angeles & San Joaquin Cases requiring clerk assistance may be delayed
CaliforniaEl DoradoCourt is moving to clerk search only, expect delays
CaliforniaKernThe court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays.
CaliforniaMarinCases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraThe court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
CaliforniaVenturaPossible records must have identifiers confirmed through the court clerks. Expect delays.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is allowing access again. We are working to get caught up as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisSt. ClairThe court’s website has been fully restored from the Malware attack. We are working through the backlog.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MassachusettsAll CountiesThe record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBaragaThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganBenzieWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganCassThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
Michigan CharlevoixThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCrawfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution
MichiganEmmetWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganHoughtonBoth courts are once again open and processing criminal searches. We are working with the court to complete all pending searches.
MichiganKeweenawBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MichiganMissaukeeWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganOaklandLimited access, expect delays.
MichiganOtsegoWe once again have access to both Courts. The District Court is requiring that a form be completed and submitted to the clerks in order for them to complete each search. May cause slight delays.
MichiganWashtenawLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MichiganWexfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MississippiItawambaThe PAT has been unavailable in Justice Court. Court has advised that they expect to have it repaired tomorrow.
MississippiWashingtonThe Justice Court is now up but the Circuit Court is down.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
OhioMontgomeryMiamisburg Municipal court's record keeping system is down.
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyCases requiring clerk assistance may be delayed
TennesseeFentressCourt is once again allowing access and we are working to catch up with backlog.
TennesseeHendersonThe court is closed for the remainder of this week due to COVID issues.
TennesseeRobertsonCourt has re-opened and is working through the backlog.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

July 27, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Los Angeles & San Joaquin Cases requiring clerk assistance may be delayed
CaliforniaKernThe court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays.
CaliforniaMarinCases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraThe court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
CaliforniaVenturaPossible records must have identifiers confirmed through the court clerks. Expect delays.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is allowing access again. We are working to get caught up as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisSt. ClairThe court’s website has not been fully restored from the Malware attack. The clerks have stopped providing any assistance. Searches cannot be completed until the website is restored.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MassachusettsAll CountiesThe record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBaragaThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganBenzieWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganCassThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
Michigan CharlevoixThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCrawfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution
MichiganEmmetWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganHoughtonBoth courts are once again open and processing criminal searches. We are working with the court to complete all pending searches.
MichiganKeweenawBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MichiganMissaukeeWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganOaklandLimited access, expect delays.
MichiganOtsegoWe once again have access to both Courts. The District Court is requiring that a form be completed and submitted to the clerks in order for them to complete each search. May cause slight delays.
MichiganWashtenawLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MichiganWexfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MississippiItawambaThe public access terminal in the court is locked and the only clerk that can unlock it will be out until Monday 07/26.
MississippiWashingtonThe Justice Court is now up but the Circuit Court is down.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
OhioMontgomeryMiamisburg Municipal court's record keeping system is down.
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyCases requiring clerk assistance may be delayed
TennesseeFentressCourt is once again allowing access and we are working to catch up with backlog.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

July 26, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Los Angeles & San Joaquin Cases requiring clerk assistance may be delayed
CaliforniaKernThe court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays.
CaliforniaMarinCases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraThe court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
CaliforniaVenturaPossible records must have identifiers confirmed through the court clerks. Expect delays.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is allowing access again. We are working to get caught up as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisSt. ClairThe court’s website has not been fully restored from the Malware attack. The clerks have stopped providing any assistance. Searches cannot be completed until the website is restored.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MassachusettsAll CountiesThe record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBaragaThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganBenzieWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganCassThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
Michigan CharlevoixThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCrawfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution
MichiganEmmetWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganHoughtonBoth courts are once again open and processing criminal searches. We are working with the court to complete all pending searches.
MichiganKeweenawBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MichiganMissaukeeWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganOaklandLimited access, expect delays.
MichiganOtsegoWe once again have access to both Courts. The District Court is requiring that a form be completed and submitted to the clerks in order for them to complete each search. May cause slight delays.
MichiganWashtenawLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MichiganWexfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MississippiItawambaThe public access terminal in the court is locked and the only clerk that can unlock it will be out until Monday 07/26.
MississippiWashingtonThe Justice Court is now up but the Circuit Court is down.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
OhioMontgomeryMiamisburg Municipal court's record keeping system is down.
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyCases requiring clerk assistance may be delayed
TennesseeFentressCourt is once again allowing access and we are working to catch up with backlog.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

July 23, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Los Angeles & San Joaquin Cases requiring clerk assistance may be delayed
CaliforniaKernThe court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays.
CaliforniaMarinCases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraThe court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
CaliforniaVenturaPossible records must have identifiers confirmed through the court clerks. Expect delays.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is allowing access again. We are working to get caught up as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisSt. ClairThe court’s website has not been fully restored from the Malware attack. The clerks have stopped providing any assistance. Searches cannot be completed until the website is restored.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MassachusettsAll CountiesThe record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBaragaThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganBenzieWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganCassThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
Michigan CharlevoixThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCrawfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution
MichiganEmmetWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganHoughtonBoth courts are once again open and processing criminal searches. We are working with the court to complete all pending searches.
MichiganKeweenawBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MichiganMissaukeeWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganOaklandLimited access, expect delays.
MichiganOtsegoWe once again have access to both Courts. The District Court is requiring that a form be completed and submitted to the clerks in order for them to complete each search. May cause slight delays.
MichiganWashtenawLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MichiganWexfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MississippiItawambaThe public access terminal in the court is locked and the only clerk that can unlock it will be out until Monday 07/26.
MississippiWashingtonThe Justice Court is now up but the Circuit Court is down.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
OhioMontgomeryMiamisburg Municipal court's record keeping system is down.
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyCases requiring clerk assistance may be delayed
TennesseeFentressCourt is once again allowing access and we are working to catch up with backlog.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

July 22, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Los Angeles & San Joaquin Cases requiring clerk assistance may be delayed
CaliforniaKernThe court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays.
CaliforniaMarinCases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraThe court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
CaliforniaVenturaPossible records must have identifiers confirmed through the court clerks. Expect delays.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is allowing access again. We are working to get caught up as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisSt. ClairThe court’s website has not been fully restored from the Malware attack. The clerks have stopped providing any assistance. Searches cannot be completed until the website is restored.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MassachusettsAll CountiesThe record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBaragaThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganBenzieWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganCassThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
Michigan CharlevoixThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCrawfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution
MichiganEmmetWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganHoughtonThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganKeweenawBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MichiganMissaukeeWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganOaklandLimited access, expect delays.
MichiganOtsegoThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganWashtenawLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MichiganWexfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MississippiWashingtonThe Justice Court is now up but the Circuit Court is down.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
OhioMontgomeryMiamisburg Municipal court's record keeping system is down.
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyCases requiring clerk assistance may be delayed
TennesseeFentressCourt is once again allowing access and we are working to catch up with backlog.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

July 21, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Los Angeles & San Joaquin Cases requiring clerk assistance may be delayed
CaliforniaKernThe court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays.
CaliforniaMarinCases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraThe court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
CaliforniaVenturaPossible records must have identifiers confirmed through the court clerks. Expect delays.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is allowing access again. We are working to get caught up as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisSt. ClairThe court’s website has not been fully restored from the Malware attack. The clerks have stopped providing any assistance. Searches cannot be completed until the website is restored.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MassachusettsAll CountiesThe record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBaragaThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganBenzieWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganCassThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
Michigan CharlevoixThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCrawfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution
MichiganEmmetWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganHoughtonThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganKeweenawBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MichiganMissaukeeWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganOaklandLimited access, expect delays.
MichiganOtsegoThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganWashtenawLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MichiganWexfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MississippiWashingtonThe Justice Court is now up but the Circuit Court is down.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
OhioMontgomeryMiamisburg Municipal court's record keeping system is down.
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyCases requiring clerk assistance may be delayed
TennesseeFentressCourt is once again allowing access and we are working to catch up with backlog.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

July 20, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Los Angeles & San Joaquin Cases requiring clerk assistance may be delayed
CaliforniaKernThe court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays.
CaliforniaMarinCases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraThe court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
CaliforniaVenturaPossible records must have identifiers confirmed through the court clerks. Expect delays.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is allowing access again. We are working to get caught up as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisSt. ClairThe court’s website has not been fully restored from the Malware attack. The clerks have stopped providing any assistance. Searches cannot be completed until the website is restored.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MassachusettsAll CountiesThe record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBaragaThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganBenzieThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCassThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
Michigan CharlevoixThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCrawfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution
MichiganEmmetThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganHoughtonThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganKeweenawBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MichiganMissaukeeThe circuit court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganOaklandLimited access, expect delays.
MichiganOtsegoThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganWashtenawLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MichiganWexfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MississippiWashingtonThe terminal in the justice court is down once again. They expect it to be back up next week.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
OhioMontgomeryMiamisburg Municipal court's record keeping system is down.
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyCases requiring clerk assistance may be delayed
TennesseeFentressTwo clerks have Covid, so the court will not allow any researchers in for the time being. We were asked to check back next week.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

July 19, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Los Angeles & San Joaquin Cases requiring clerk assistance may be delayed
CaliforniaKernThe court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays.
CaliforniaMarinCases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraThe court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
CaliforniaVenturaPossible records must have identifiers confirmed through the court clerks. Expect delays.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is allowing access again. We are working to get caught up as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisSt. ClairThe court’s website has not been fully restored from the Malware attack. The clerks have stopped providing any assistance. Searches cannot be completed until the website is restored.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MassachusettsAll CountiesThe record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBaragaThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganBenzieThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCassThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
Michigan CharlevoixThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCrawfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution
MichiganEmmetThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganHoughtonThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganKeweenawBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MichiganMissaukeeThe circuit court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganOaklandLimited access, expect delays.
MichiganOtsegoThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganWashtenawLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MichiganWexfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MississippiWashingtonThe terminal in the justice court is down once again. They expect it to be back up next week.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
OhioMontgomeryMiamisburg Municipal court's record keeping system is down.
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyCases requiring clerk assistance may be delayed
TennesseeFentressTwo clerks have Covid, so the court will not allow any researchers in for the time being. We were asked to check back next week.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

July 16, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. To get complete information requires a Freedom of Information Request to be completed and signed off by a judge. The entire process is cumbersome and slow. Please expect delays.
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Los Angeles & San Joaquin Cases requiring clerk assistance may be delayed
CaliforniaKernThe court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays.
CaliforniaMarinCases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraThe court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
CaliforniaVenturaPossible records must have identifiers confirmed through the court clerks. Expect delays.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is allowing access again. We are working to get caught up as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisSt. ClairThe court’s website has not been fully restored from the Malware attack. The clerks have stopped providing any assistance. Searches cannot be completed until the website is restored.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MassachusettsAll CountiesThe record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBaragaThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganBenzieThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCassThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
Michigan CharlevoixThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCrawfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution
MichiganEmmetThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganHoughtonThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganKeweenawBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MichiganMissaukeeThe circuit court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganOaklandLimited access, expect delays.
MichiganOtsegoThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganWashtenawLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MichiganWexfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MississippiWashingtonThe Circuit Court has to replace the server for their record keeping system.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
OhioMontgomeryMiamisburg Municipal court's record keeping system is down.
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyCases requiring clerk assistance may be delayed
TennesseeFentressTwo clerks have Covid, so the court will not allow any researchers in for the time being. We were asked to check back next week.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.