Coronavirus COVID-19 Notification

Our goal is to keep our clients and partners updated with the changes that may delay your screening services turnaround time due to federal, state and local municipality management of the Coronavirus/COVID-19. This dedicated site will be regularly updated as intelligence is collected.

April 14, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. The primary clerk that processes orders has been ill and the court has fallen behind on fulfilling requests.
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThey are currently unable to process any document requests in the court as the Clerk's Counter is closed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, Mendocino, San Luis Obispo, San Joaquin, Shasta & Solano Cases requiring clerk assistance may be delayed
CaliforniaMonoSearches are being processed by the Court Clerks. Expect delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
GeorgiaBibb & Fulton Cases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaDoughertyCourthouse is physically closed so they are unable to pull some files. Most searches can still be completed however. Court expects to remain closed for another 2-3 weeks.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyBoyd, Laurel, Nelson & PerryClosed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyBourbonCourt has reopened with very limited access and they are processing searches as quickly as possible.
KentuckyDaviessCourt has reopened, but is limited the number of appointments they can make. Expect major delays.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyHardinCourt has reopened but is limiting the number of appointments they can make. Expect delays.
KentuckyHenryCourt has reopened and they are beginning to work through the backlog.
KentuckyHopkinsCourt has reopened and they are processing searches as quickly as possible.
KentuckyJacksonCourt has reopened and they are processing searches as quickly as possible.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyKnoxThe court is open and we are processing searches as quickly as possible
KentuckyLeeCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches.
KentuckyMercerCourt has reopened by appointment only. They are working diligently to get caught up as fast as the court will allow.
KentuckySimpsonCourt has reopened and they are working through the backlog.
KentuckyUnionCourt has reopened by appointment only. They are working diligently to get caught up as fast as the court will allow.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBerrienClerk searched. They are experiencing delays in getting results from the clerks.
MichiganCassClerk only, expect delays.
MichiganCrawfordClerk searched. They are experiencing delays in getting results from the clerks.
MichiganMecostaLimited access, expect delays.
MichiganMonroeLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganOaklandLimited access, expect delays.
MichiganSaginawLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaMineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeHoustonCourt has reopened and they are working through the backlog. Please keep in mind that this is a clerk search so it will take the clerks some time to get completely caught up.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

April 13, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. The primary clerk that processes orders has been ill and the court has fallen behind on fulfilling requests.
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThey are currently unable to process any document requests in the court as the Clerk's Counter is closed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, Mendocino, San Luis Obispo, San Joaquin, Shasta & Solano Cases requiring clerk assistance may be delayed
CaliforniaMonoSearches are being processed by the Court Clerks. Expect delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
DelawareALLThe statewide court record keeping system is down. No county or statewide searches can be completed at this time. There is no ETA on when the system will be functional again.
GeorgiaBibb & Fulton Cases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaDoughertyCourt is allowing access again. They are working to get caught up as quickly as possible.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyBoyd, Laurel, Nelson & PerryClosed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyBourbonCourt has reopened with very limited access and they are processing searches as quickly as possible.
KentuckyDaviessCourt has reopened, but is limited the number of appointments they can make. Expect major delays.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyHardinCourt has reopened but is limiting the number of appointments they can make. Expect delays.
KentuckyHenryCourt has reopened and they are beginning to work through the backlog.
KentuckyHopkinsCourt has reopened and they are processing searches as quickly as possible.
KentuckyJacksonCourt has reopened and they are processing searches as quickly as possible.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyKnoxThe court is open and we are processing searches as quickly as possible
KentuckyLeeCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches.
KentuckyMercerCourt has reopened by appointment only. They are working diligently to get caught up as fast as the court will allow.
KentuckySimpsonCourt has reopened and they are working through the backlog.
KentuckyUnionCourt has reopened by appointment only. They are working diligently to get caught up as fast as the court will allow.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaJefferson DavisThey are able to access the court again and are processing searches as quickly as possible.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBerrienClerk searched. They are experiencing delays in getting results from the clerks.
MichiganCassClerk only, expect delays.
MichiganCrawfordClerk searched. They are experiencing delays in getting results from the clerks.
MichiganMecostaLimited access, expect delays.
MichiganMonroeLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganOaklandLimited access, expect delays.
MichiganSaginawLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaMineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeHoustonCourt has reopened and they are working through the backlog. Please keep in mind that this is a clerk search so it will take the clerks some time to get completely caught up.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

April 12, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. The primary clerk that processes orders has been ill and the court has fallen behind on fulfilling requests.
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThey are currently unable to process any document requests in the court as the Clerk's Counter is closed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, Mendocino, San Luis Obispo, San Joaquin, Shasta & Solano Cases requiring clerk assistance may be delayed
CaliforniaMonoSearches are being processed by the Court Clerks. Expect delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
GeorgiaBibb & Fulton Cases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaDoughertyCourt has been closed again. This time for a main water break. They are scheduled to reopen Monday April 12th.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyBoyd, Laurel, Nelson & PerryClosed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyBourbonCourt has reopened with very limited access and they are processing searches as quickly as possible.
KentuckyDaviessCourt has reopened, but is limited the number of appointments they can make. Expect major delays.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyHardinCourt has reopened but is limiting the number of appointments they can make. Expect delays.
KentuckyHenryCourt has reopened and they are beginning to work through the backlog.
KentuckyHopkinsCourt has reopened and they are processing searches as quickly as possible.
KentuckyJacksonCourt has reopened and they are processing searches as quickly as possible.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyKnoxThe court is open and we are processing searches as quickly as possible
KentuckyLeeCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches.
KentuckyMercerCourt has reopened by appointment only. They are working diligently to get caught up as fast as the court will allow.
KentuckySimpsonCourt has reopened and they are working through the backlog.
KentuckyUnionCourt has reopened by appointment only. They are working diligently to get caught up as fast as the court will allow.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaJefferson DavisCOVID exposure in the Court. The court has elected to remain open. Out of an abundance of caution, they will not be sending researchers there again until 4/6 assuming there are no additional cases reported.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBerrienClerk searched. They are experiencing delays in getting results from the clerks.
MichiganCassClerk only, expect delays.
MichiganCrawfordClerk searched. They are experiencing delays in getting results from the clerks.
MichiganMecostaLimited access, expect delays.
MichiganMonroeLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganOaklandLimited access, expect delays.
MichiganSaginawLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaMineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeHoustonCourt has reopened and they are working through the backlog. Please keep in mind that this is a clerk search so it will take the clerks some time to get completely caught up.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

April 9, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. The primary clerk that processes orders has been ill and the court has fallen behind on fulfilling requests.
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThey are currently unable to process any document requests in the court as the Clerk's Counter is closed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, Mendocino, San Luis Obispo, San Joaquin, Shasta & Solano Cases requiring clerk assistance may be delayed
CaliforniaMonoSearches are being processed by the Court Clerks. Expect delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
GeorgiaBibb, Coweta & Fulton Cases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaCowetaCourt is closed due to structural damage received during last week's storms. They are able to process most searches, but any searches requiring them to pull older cases will be delayed until we can get entry to the court again.
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaDoughertyCourt has been closed again. This time for a main water break. They are scheduled to reopen Monday April 12th.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaHoustonCourt has reopened and they are processing searches as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyBoyd, Laurel, Nelson & PerryClosed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyBourbonCourt has reopened with very limited access and they are processing searches as quickly as possible.
KentuckyDaviessCourt has reopened, but is limited the number of appointments they can make. Expect major delays.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyHardinCourt has reopened but is limiting the number of appointments they can make. Expect delays.
KentuckyHenryCourt has reopened and they are beginning to work through the backlog.
KentuckyHopkinsCourt has reopened and they are processing searches as quickly as possible.
KentuckyJacksonCourt has reopened and they are processing searches as quickly as possible.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyKnoxThe court is open and we are processing searches as quickly as possible
KentuckyLeeCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches.
KentuckyLyonCourt has reopened and they are processing searches as quickly as possible.
KentuckyMagoffinCourt has reopened and they are processing searches as quickly as possible.
KentuckyMercerCourt has reopened by appointment only. They are working diligently to get caught up as fast as the court will allow.
KentuckyPikeCourt has reopened and they are processing searches as quickly as possible.
KentuckySimpsonCourt has reopened and they are working through the backlog.
KentuckyUnionCourt has reopened by appointment only. They are working diligently to get caught up as fast as the court will allow.
KentuckyWolfeCourt has reopened by appointment only. They are working diligently to get caught up as fast as the court will allow.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaJefferson DavisCOVID exposure in the Court. The court has elected to remain open. Out of an abundance of caution, they will not be sending researchers there again until 4/6 assuming there are no additional cases reported.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBerrienClerk searched. They are experiencing delays in getting results from the clerks.
MichiganCassClerk only, expect delays.
MichiganCrawfordClerk searched. They are experiencing delays in getting results from the clerks.
MichiganMecostaLimited access, expect delays.
MichiganMonroeLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganOaklandLimited access, expect delays.
MichiganSaginawLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaMineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeHoustonCourt has reopened and they are working through the backlog. Please keep in mind that this is a clerk search so it will take the clerks some time to get completely caught up.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

April 8, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. The primary clerk that processes orders has been ill and the court has fallen behind on fulfilling requests.
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThey are currently unable to process any document requests in the court as the Clerk's Counter is closed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, Mendocino, San Luis Obispo, San Joaquin, Shasta & Solano Cases requiring clerk assistance may be delayed
CaliforniaMonoSearches are being processed by the Court Clerks. Expect delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
GeorgiaBibb, Coweta, Dougherty & Fulton Cases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaCowetaCourt is closed due to structural damage received during last week's storms. They are able to process most searches, but any searches requiring them to pull older cases will be delayed until we can get entry to the court again.
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaHoustonCourt has reopened and they are processing searches as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyBoyd, Laurel, Lyon, Nelson & PerryClosed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyBourbonCourt has reopened with very limited access and they are processing searches as quickly as possible.
KentuckyDaviessCourt has reopened, but is limited the number of appointments they can make. Expect major delays.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyHardinCourt has reopened but is limiting the number of appointments they can make. Expect delays.
KentuckyHenryCourt has reopened and they are beginning to work through the backlog.
KentuckyHopkinsCourt has reopened and they are processing searches as quickly as possible.
KentuckyJacksonCourt has reopened and they are processing searches as quickly as possible.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyKnoxThe court is open and we are processing searches as quickly as possible
KentuckyLeeCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches.
KentuckyMagoffinCourt has reopened and they are processing searches as quickly as possible.
KentuckyMercerCourt has reopened by appointment only. They are working diligently to get caught up as fast as the court will allow.
KentuckyPikeCourt has reopened and they are processing searches as quickly as possible.
KentuckySimpsonCourt has reopened and they are working through the backlog.
KentuckyUnionCourt has reopened by appointment only. They are working diligently to get caught up as fast as the court will allow.
KentuckyWolfeCourt has reopened by appointment only. They are working diligently to get caught up as fast as the court will allow.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaJefferson DavisCOVID exposure in the Court. The court has elected to remain open. Out of an abundance of caution, they will not be sending researchers there again until 4/6 assuming there are no additional cases reported.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBerrienClerk searched. They are experiencing delays in getting results from the clerks.
MichiganCassClerk only, expect delays.
MichiganCrawfordClerk searched. They are experiencing delays in getting results from the clerks.
MichiganMecostaLimited access, expect delays.
MichiganMonroeLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganOaklandLimited access, expect delays.
MichiganSaginawLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaMineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeHoustonCourt has reopened and they are working through the backlog. Please keep in mind that this is a clerk search so it will take the clerks some time to get completely caught up.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

April 7, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. The primary clerk that processes orders has been ill and the court has fallen behind on fulfilling requests.
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThey are currently unable to process any document requests in the court as the Clerk's Counter is closed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, Mendocino, San Luis Obispo, San Joaquin, Shasta & Solano Cases requiring clerk assistance may be delayed
CaliforniaMonoSearches are being processed by the Court Clerks. Expect delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
GeorgiaBibb, Coweta, Dougherty & Fulton Cases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaCowetaCourt is closed due to structural damage received during last week's storms. They are able to process most searches, but any searches requiring them to pull older cases will be delayed until we can get entry to the court again.
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaHoustonCourt has reopened and they are processing searches as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyBoyd, Laurel, Lyon, Mercer, Nelson & PerryClosed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyBourbonCourt has reopened with very limited access and they are processing searches as quickly as possible.
KentuckyDaviessCourt has reopened, but is limited the number of appointments they can make. Expect major delays.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyHardinCourt has reopened but is limiting the number of appointments they can make. Expect delays.
KentuckyHenryCourt has reopened and they are beginning to work through the backlog.
KentuckyHopkinsCourt has reopened and they are processing searches as quickly as possible.
KentuckyJacksonCourt has reopened and they are processing searches as quickly as possible.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyKnoxThe court is open and we are processing searches as quickly as possible
KentuckyLeeCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches.
KentuckyMagoffinCourt has reopened and they are processing searches as quickly as possible.
KentuckyPikeCourt has reopened and they are processing searches as quickly as possible.
KentuckySimpsonCourt has reopened and they are working through the backlog.
KentuckyUnionCourt has reopened by appointment only. They are working diligently to get caught up as fast as the court will allow.
KentuckyWolfeCourt has reopened by appointment only. They are working diligently to get caught up as fast as the court will allow.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaJefferson DavisCOVID exposure in the Court. The court has elected to remain open. Out of an abundance of caution, they will not be sending researchers there again until 4/6 assuming there are no additional cases reported.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBerrienClerk searched. They are experiencing delays in getting results from the clerks.
MichiganCassClerk only, expect delays.
MichiganCrawfordClerk searched. They are experiencing delays in getting results from the clerks.
MichiganMecostaLimited access, expect delays.
MichiganMonroeLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganOaklandLimited access, expect delays.
MichiganSaginawLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MississippiTallahatchieCourt has reopened and they are processing searches as quickly as possible.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaMineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeHoustonCourt has reopened and they are working through the backlog. Please keep in mind that this is a clerk search so it will take the clerks some time to get completely caught up.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

April 6, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. The primary clerk that processes orders has been ill and the court has fallen behind on fulfilling requests.
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThey are currently unable to process any document requests in the court as the Clerk's Counter is closed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, Mendocino, San Luis Obispo, San Joaquin, Shasta & Solano Cases requiring clerk assistance may be delayed
CaliforniaMonoSearches are being processed by the Court Clerks. Expect delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
GeorgiaBibb, Coweta, Dougherty & Fulton Cases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaCowetaCourt is closed due to structural damage received during last week's storms. They are able to process most searches, but any searches requiring them to pull older cases will be delayed until we can get entry to the court again.
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaHoustonCourt has reopened and they are processing searches as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyBoyd, Laurel, Lyon, Mercer, Nelson & PerryClosed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyBourbonCourt has reopened with very limited access and they are processing searches as quickly as possible.
KentuckyDaviessCourt has reopened, but is limited the number of appointments they can make. Expect major delays.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyHardinCourt has reopened but is limiting the number of appointments they can make. Expect delays.
KentuckyHenryCourt has reopened and they are beginning to work through the backlog.
KentuckyHopkinsCourt has reopened and they are processing searches as quickly as possible.
KentuckyJacksonCourt has reopened and they are processing searches as quickly as possible.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyKnoxThe court is open and we are processing searches as quickly as possible
KentuckyLeeCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches.
KentuckyMagoffinCourt has reopened and they are processing searches as quickly as possible.
KentuckyOwenCourt has reopened and they are processing searches as quickly as possible.
KentuckyPikeCourt has reopened and they are processing searches as quickly as possible.
KentuckySimpsonCourt has reopened and they are working through the backlog.
KentuckyUnionCourt has reopened by appointment only. They are working diligently to get caught up as fast as the court will allow.
KentuckyWolfeCourt has reopened by appointment only. They are working diligently to get caught up as fast as the court will allow.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaJefferson DavisCOVID exposure in the Court. The court has elected to remain open. Out of an abundance of caution, they will not be sending researchers there again until 4/6 assuming there are no additional cases reported.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBerrienClerk searched. They are experiencing delays in getting results from the clerks.
MichiganCassClerk only, expect delays.
MichiganCrawfordClerk searched. They are experiencing delays in getting results from the clerks.
MichiganMecostaLimited access, expect delays.
MichiganMonroeLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganOaklandLimited access, expect delays.
MichiganSaginawLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MississippiTallahatchieCourt has reopened and they are processing searches as quickly as possible.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaMineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeHoustonCourt has reopened and they are working through the backlog. Please keep in mind that this is a clerk search so it will take the clerks some time to get completely caught up.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

April 5, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. The primary clerk that processes orders has been ill and the court has fallen behind on fulfilling requests.
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThey are currently unable to process any document requests in the court as the Clerk's Counter is closed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, Mendocino, San Luis Obispo, San Joaquin, Shasta & Solano Cases requiring clerk assistance may be delayed
CaliforniaMonoSearches are being processed by the Court Clerks. Expect delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
GeorgiaBibb, Coweta, Dougherty & Fulton Cases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaCowetaCourt is closed due to structural damage received during last week's storms. They are able to process most searches, but any searches requiring them to pull older cases will be delayed until we can get entry to the court again.
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaHoustonCourt has reopened and they are processing searches as quickly as possible.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyBoyd, Laurel, Lyon, Magoffin, Mercer, Nelson, Owen & PerryClosed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyBourbonCourt has reopened with very limited access and they are processing searches as quickly as possible.
KentuckyDaviessCourt has reopened, but is limited the number of appointments they can make. Expect major delays.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyHardinCourt has reopened but is limiting the number of appointments they can make. Expect delays.
KentuckyHenryCourt has reopened and they are beginning to work through the backlog.
KentuckyHopkinsCourt has reopened and they are processing searches as quickly as possible.
KentuckyJacksonCourt is technically open, but they continue to deny researcher access on a daily basis. They will continue to try and develop a solution with the court, but for the time being they are listing it as closed.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyKnoxThe court is open and we are processing searches as quickly as possible
KentuckyLeeCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches.
KentuckyPikeCourt has reopened and they are processing searches as quickly as possible.
KentuckySimpsonCourt has reopened and they are working through the backlog.
KentuckyUnionCourt has reopened by appointment only. They are working diligently to get caught up as fast as the court will allow.
KentuckyWolfeCourt has reopened by appointment only. They are working diligently to get caught up as fast as the court will allow.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaJefferson DavisCOVID exposure in the Court. The court has elected to remain open. Out of an abundance of caution, they will not be sending researchers there again until 4/6 assuming there are no additional cases reported.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBerrienClerk searched. They are experiencing delays in getting results from the clerks.
MichiganCassClerk only, expect delays.
MichiganCrawfordClerk searched. They are experiencing delays in getting results from the clerks.
MichiganMecostaLimited access, expect delays.
MichiganMonroeLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganOaklandLimited access, expect delays.
MichiganSaginawLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MississippiTallahatchieThe court has been shut down for a movie production. Clerks may occasionally complete searches on their behalf, but even they have limited access.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaMineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeHoustonCourt has reopened and they are working through the backlog. Please keep in mind that this is a clerk search so it will take the clerks some time to get completely caught up.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

April 2, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. The primary clerk that processes orders has been ill and the court has fallen behind on fulfilling requests.
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThey are currently unable to process any document requests in the court as the Clerk's Counter is closed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, Mendocino, San Luis Obispo, San Joaquin, Shasta & Solano Cases requiring clerk assistance may be delayed
CaliforniaMonoSearches are being processed by the Court Clerks. Expect delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
GeorgiaBibb, Coweta, Dougherty & Fulton Cases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaCowetaCourt is closed due to structural damage received during last week's storms. They are able to process most searches, but any searches requiring them to pull older cases will be delayed until we can get entry to the court again.
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaHoustonCourt has reopened and they are processing searches as quickly as possible.
GeorgiaRabunCourt has closed due to COVID exposure.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyBoyd, Laurel, Lyon, Magoffin, Mercer, Nelson, Owen & PerryClosed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyBourbonCourt has reopened with very limited access and they are processing searches as quickly as possible.
KentuckyDaviessCourt has reopened, but is limited the number of appointments they can make. Expect major delays.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyGravesCourt has reopened and they are processing searches as quickly as possible.
KentuckyHardinCourt has reopened but is limiting the number of appointments they can make. Expect delays.
KentuckyHenryCourt has reopened and they are beginning to work through the backlog.
KentuckyHopkinsCourt has reopened and they are processing searches as quickly as possible.
KentuckyJacksonCourt is technically open, but they continue to deny researcher access on a daily basis. They will continue to try and develop a solution with the court, but for the time being they are listing it as closed.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyKnoxThe court is open and we are processing searches as quickly as possible
KentuckyLeeCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches.
KentuckyMadisonCourt has reopened and we are processing searches as quickly as possible.
KentuckyOldhamThe court is open and they are processing searches as quickly as possible.
KentuckyPikeCourt has reopened and they are processing searches as quickly as possible.
KentuckySimpsonCourt has reopened and they are working through the backlog.
KentuckyUnionCourt has reopened by appointment only. They are working diligently to get caught up as fast as the court will allow.
KentuckyWolfeCourt has reopened by appointment only. They are working diligently to get caught up as fast as the court will allow.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBerrienClerk searched. They are experiencing delays in getting results from the clerks.
MichiganCassClerk only, expect delays.
MichiganCrawfordClerk searched. They are experiencing delays in getting results from the clerks.
MichiganMecostaLimited access, expect delays.
MichiganMonroeLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganOaklandLimited access, expect delays.
MichiganSaginawLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MississippiTallahatchieThe court has been shut down for a movie production. Clerks may occasionally complete searches on their behalf, but even they have limited access.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaMineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeHoustonCourt has reopened and they are working through the backlog. Please keep in mind that this is a clerk search so it will take the clerks some time to get completely caught up.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

April 1, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. The primary clerk that processes orders has been ill and the court has fallen behind on fulfilling requests.
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThey are currently unable to process any document requests in the court as the Clerk's Counter is closed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, Mendocino, San Luis Obispo, San Joaquin, Shasta & Solano Cases requiring clerk assistance may be delayed
CaliforniaMonoSearches are being processed by the Court Clerks. Expect delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
GeorgiaBibb, Coweta, Dougherty & Fulton Cases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaCowetaCourt is closed due to structural damage received during last week's storms. They are able to process most searches, but any searches requiring them to pull older cases will be delayed until we can get entry to the court again.
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaHoustonCourt has reopened and they are processing searches as quickly as possible.
GeorgiaRabunCourt has closed due to COVID exposure.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyBoyd, Knox, Laurel, Lyon, Magoffin, Mercer, Nelson, Owen, Perry, Union & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyBourbonCourt has reopened with very limited access and they are processing searches as quickly as possible.
KentuckyDaviessCourt has reopened, but is limited the number of appointments they can make. Expect major delays.
KentuckyFayetteCourt will be closed to public until May 2021.
KentuckyGravesCourt has reopened and they are processing searches as quickly as possible.
KentuckyHardinCourt has reopened but is limiting the number of appointments they can make. Expect delays.
KentuckyHenryCourt has reopened and they are beginning to work through the backlog.
KentuckyHopkinsCourt has reopened and they are processing searches as quickly as possible.
KentuckyJacksonCourt is technically open, but they continue to deny researcher access on a daily basis. They will continue to try and develop a solution with the court, but for the time being they are listing it as closed.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyLeeCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches.
KentuckyMadisonCourt has reopened and we are processing searches as quickly as possible.
KentuckyOldhamThe court is open and they are processing searches as quickly as possible.
KentuckyPikeCourt has reopened and they are processing searches as quickly as possible.
KentuckySimpsonCourt has reopened and they are working through the backlog.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBerrienClerk searched. They are experiencing delays in getting results from the clerks.
MichiganCassClerk only, expect delays.
MichiganCrawfordClerk searched. They are experiencing delays in getting results from the clerks.
MichiganMecostaLimited access, expect delays.
MichiganMonroeLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganOaklandLimited access, expect delays.
MichiganSaginawLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MississippiTallahatchieThe court has been shut down for a movie production. Clerks may occasionally complete searches on their behalf, but even they have limited access.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaMineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeHoustonCourt has reopened and they are working through the backlog. Please keep in mind that this is a clerk search so it will take the clerks some time to get completely caught up.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
TennesseeWayneCourt is closed to the public. Clerks are processing requests but they are short handed and have advised to expect delays.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.