July 2022 – CRA Updates

July 29, 2022 Notifications

Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

Area	Jurisdiction	Dates
Delayed & Closed Courts:
Arkansas	Crittenden	The Marion District Court has reopened and their record keeping system is once again functioning. We are completing searches as quickly as possible.
California	El Dorado	The court is transitioning to a new case management system therefore, the process until then is fully clerk assisted. Please expect delays.
California	Kings	Possible records must be completed by the court clerks via appointment only. Expect delays.
California	Los Angeles	No DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays.
California	Marin	Cases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
California	Nevada	The new PAT is fully functional but the process has turned partially clerk assisted due to the DOB redactions. Between the backlog and clerk assistance, please expect delays.
California	Sacramento	The Court removed DOB's from their site so all searches with possible records must be processed with the court. The court is now limiting the number of files that can be pulled each day. Cases older 2019 must be pulled from an offsite location and can take over 10 business days to retrieve. Please expect extensive delays.
California	San Bernardino	Searches that require file pulls may be delayed.
California	San Joaquin	This is a partially clerk assisted county which is delayed due to massive backlogs.
California	Santa Clara	Please expect delays for possible records only as we are unable to obtain full disposition and sentencing information on both the online portal and the court’s PAT. The court is aware of the issue and their IT is currently working on it.
California	San Diego	All possible records must be submitted to the clerks in order to get complete information. The court has been operating with a skeleton crew for the last several weeks and has built up a backlog of requests. Expect delays.
California	Solano	Courts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
California	Ventura	Due to Covid, only the Ventura Superior Court is accepting requests at the clerk counter. The court is backlogged due to staff limitations and limited hours so please expect delays on orders that require clerk assistance.
Florida	Pinellas	Updates were made to public access which caused some connectivity issues. This has been resolved and our researchers are working through the backlog.
Georgia	Chatham	Chatham county is undergoing a platform change and at this time access to both the old and new systems are highly intermittent. We are in contact with the court as they work toward resolving the issues. Please expect extensive delays on all orders while the access issues persist.
Georgia	Clayton	Complete information on possible hits is missing on many cases. The information can only be obtained through file request that the clerks must fulfill. According to the head clerk, the court is grossly understaffed and very backed up with file requests. Expect significant delays.
Georgia	Effingham	Public access is down. The court anticipates public access being operational again on 7/28/2022.
Georgia	Fulton	Many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls.
Georgia	Jenkins	The public access terminals at the courthouse are currently down. Our researchers continue to check in for updates.
Georgia	Georgia	Our GA statewides are processed through various police departments in GA and they are all short staffed due to Covid.
Georgia	Richmond	Remote access has been removed by the court. At this time there is only one Public Access Terminal available at the court. Please expect major delays.
Georgia	Spalding	Expect delays in this jurisdiction due to backlog. Working with the clerks to attempt to obtain additional terminal access at the court.
Hawaii	Honolulu	Many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls. Please expect delays.
Kansas	Barton, Brown, Chase, Cheyenne, Cloud, Decatur, Doniphan, Ellis, Ellsworth, Grove, Graham, Jackson, Jefferson, Jewell, Lincoln, Logan, Lyon, Marshall, Mitchell, Nemaha, Norton, Osborne, Ottawa, Phillips, Pottawatomie, Rawlins, Republic, Rice, Rooks, Russell, Saline, Sheridan, Sherman, Smith, Stafford, Thomas, Trego, Wabaunsee, Wallace & Washington.	At this time, our KS County research has paused. The KS, AccessKansas Case search has removed the following counties from the Statewide PAT. We are working to ascertain the cause of this outage. All we have at the moment for an update is that the PAT is conducting a Software Update and they are doing this by temporarily removing the jurisdictions, however, we are also attempting to get additional confirmation if that is the case for all of the missing jurisdictions or if they are being removed permanently and transitioning over to the odyssey system. Because of the number of jurisdictions missing, the KS AccessKansas FE Agent has been Paused. Additional updates will be provided when available.
Kentucky	Hardin	The court is open again. Our researchers are working through the backlog. Please expect minor delays.
Kentucky	Knox	Public access is fully operational again. The researcher is working through the backlog.
Kentucky	McCracken	The court is open again. The researcher is working through the backlog.
Maryland	All Counties	The connectivity issues have been resolved. Our researchers are working through the backlog.
Michigan	Barry	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	Hillsdale	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	Kent	Michigan Kent Court is limiting the number of requests that can be made per day. The court is also backlogged on DOB confirmations.
Michigan	Saginaw	The public access terminal was removed from the court and was expected to be fixed already but it is still being worked on. The clerk is conducting searches in the meantime but is not able to keep up with the volume. Please expect delays.
Michigan	Washtenaw	We are still experiencing some connectivity issues but we are now able to have these orders searched at the courthouse.
Michigan	Wexford	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	All other counties	Expect delays due to limited access to the courts and a backlog of requests.
Mississippi	Adams	The Justice Court hired summer help to get their records caught up. This person will be using the only public access terminal most of the day, so our researcher will only have access to the terminal for an hour per day. Please expect delays over the next two months.
Nevada	Lander, Mineral, & Pershing	Courts are engaged in a long-term digitization project to scan documents for all records prior to 2019. Any possible records located before this time which have not yet been scanned will remain on indefinite hold until they are digitized as the clerks are unable to retrieve documents from the scanning project.
Nevada	Washoe	Our researcher is conducting searches at the court. Please expect delays while the researcher works through the backlog.
New York	Franklin	This court has elected to stop conducting criminal and civil searches from June 24th- July 8th due to the 4th of July staffing shortages they are going to experience.
North Carolina	All Courts	Cases requiring clerk assistance may be delayed
Ohio	Athens	Public access is fully operational again. Our researchers are working through the backlog.
Puerto Rico	All Courts	Cases requiring clerk assistance may be delayed
Tennessee	Stewart	Construction is complete and the court has reopened. Please expect delays while clerks work through the backlog.
Virginia	Statewide Search	The VA State Police are experiencing longer turn-around time delays due to the impacts of COVID and staffing. Processing ETAs are currently not available.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

Most high schools are currently unavailable for verification
Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed. Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:

We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

Orders can be placed again.
The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

At this time there is no disruption in service but some status with manual processing requirements may be delayed.

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

July 28, 2022 Notifications

Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

Area	Jurisdiction	Dates
Delayed & Closed Courts:
Arkansas	Crittenden	The Marion District Court has reopened and their record keeping system is once again functioning. We are completing searches as quickly as possible.
California	El Dorado	The court is transitioning to a new case management system therefore, the process until then is fully clerk assisted. Please expect delays.
California	Kings	Possible records must be completed by the court clerks via appointment only. Expect delays.
California	Los Angeles	No DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays.
California	Marin	Cases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
California	Nevada	The new PAT is fully functional but the process has turned partially clerk assisted due to the DOB redactions. Between the backlog and clerk assistance, please expect delays.
California	Sacramento	The Court removed DOB's from their site so all searches with possible records must be processed with the court. The court is now limiting the number of files that can be pulled each day. Cases older 2019 must be pulled from an offsite location and can take over 10 business days to retrieve. Please expect extensive delays.
California	San Bernardino	Searches that require file pulls may be delayed.
California	San Joaquin	This is a partially clerk assisted county which is delayed due to massive backlogs.
California	Santa Clara	Please expect delays for possible records only as we are unable to obtain full disposition and sentencing information on both the online portal and the court’s PAT. The court is aware of the issue and their IT is currently working on it.
California	San Diego	All possible records must be submitted to the clerks in order to get complete information. The court has been operating with a skeleton crew for the last several weeks and has built up a backlog of requests. Expect delays.
California	Solano	Courts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
California	Ventura	Due to Covid, only the Ventura Superior Court is accepting requests at the clerk counter. The court is backlogged due to staff limitations and limited hours so please expect delays on orders that require clerk assistance.
Florida	Pinellas	Updates were made to public access which caused some connectivity issues. This has been resolved and our researchers are working through the backlog.
Georgia	Chatham	Chatham county is undergoing a platform change and at this time access to both the old and new systems are highly intermittent. We are in contact with the court as they work toward resolving the issues. Please expect extensive delays on all orders while the access issues persist.
Georgia	Clayton	Complete information on possible hits is missing on many cases. The information can only be obtained through file request that the clerks must fulfill. According to the head clerk, the court is grossly understaffed and very backed up with file requests. Expect significant delays.
Georgia	Effingham	Public access is down. The court anticipates public access being operational again on 7/28/2022.
Georgia	Fulton	Many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls.
Georgia	Jenkins	The public access terminals at the courthouse are currently down. Our researchers continue to check in for updates.
Georgia	Georgia	Our GA statewides are processed through various police departments in GA and they are all short staffed due to Covid.
Georgia	Richmond	Remote access has been removed by the court. At this time there is only one Public Access Terminal available at the court. Please expect major delays.
Georgia	Spalding	Expect delays in this jurisdiction due to backlog. Working with the clerks to attempt to obtain additional terminal access at the court.
Hawaii	Honolulu	Many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls. Please expect delays.
Kansas	Barton, Brown, Chase, Cheyenne, Cloud, Decatur, Doniphan, Ellis, Ellsworth, Grove, Graham, Jackson, Jefferson, Jewell, Lincoln, Logan, Lyon, Marshall, Mitchell, Nemaha, Norton, Osborne, Ottawa, Phillips, Pottawatomie, Rawlins, Republic, Rice, Rooks, Russell, Saline, Sheridan, Sherman, Smith, Stafford, Thomas, Trego, Wabaunsee, Wallace & Washington.	At this time, our KS County research has paused. The KS, AccessKansas Case search has removed the following counties from the Statewide PAT. We are working to ascertain the cause of this outage. All we have at the moment for an update is that the PAT is conducting a Software Update and they are doing this by temporarily removing the jurisdictions, however, we are also attempting to get additional confirmation if that is the case for all of the missing jurisdictions or if they are being removed permanently and transitioning over to the odyssey system. Because of the number of jurisdictions missing, the KS AccessKansas FE Agent has been Paused. Additional updates will be provided when available.
Kentucky	Hardin	The court is open again. Our researchers are working through the backlog. Please expect minor delays.
Kentucky	Knox	Public access is fully operational again. The researcher is working through the backlog.
Kentucky	McCracken	The court is open again. The researcher is working through the backlog.
Maryland	All Counties	The connectivity issues have been resolved. Our researchers are working through the backlog.
Michigan	Barry	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	Hillsdale	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	Kent	Michigan Kent Court is limiting the number of requests that can be made per day. The court is also backlogged on DOB confirmations.
Michigan	Saginaw	The public access terminal was removed from the court and was expected to be fixed already but it is still being worked on. The clerk is conducting searches in the meantime but is not able to keep up with the volume. Please expect delays.
Michigan	Washtenaw	We are still experiencing some connectivity issues but we are now able to have these orders searched at the courthouse.
Michigan	Wexford	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	All other counties	Expect delays due to limited access to the courts and a backlog of requests.
Mississippi	Adams	The Justice Court hired summer help to get their records caught up. This person will be using the only public access terminal most of the day, so our researcher will only have access to the terminal for an hour per day. Please expect delays over the next two months.
Nevada	Lander, Mineral, & Pershing	Courts are engaged in a long-term digitization project to scan documents for all records prior to 2019. Any possible records located before this time which have not yet been scanned will remain on indefinite hold until they are digitized as the clerks are unable to retrieve documents from the scanning project.
Nevada	Washoe	Our researcher is conducting searches at the court. Please expect delays while the researcher works through the backlog.
New York	Franklin	This court has elected to stop conducting criminal and civil searches from June 24th- July 8th due to the 4th of July staffing shortages they are going to experience.
North Carolina	All Courts	Cases requiring clerk assistance may be delayed
Ohio	Athens	Public access is fully operational again. Our researchers are working through the backlog.
Puerto Rico	All Courts	Cases requiring clerk assistance may be delayed
Tennessee	Stewart	Construction is complete and the court has reopened. Please expect delays while clerks work through the backlog.
Virginia	Statewide Search	The VA State Police are experiencing longer turn-around time delays due to the impacts of COVID and staffing. Processing ETAs are currently not available.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

Most high schools are currently unavailable for verification
Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed. Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:

We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

Orders can be placed again.
The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

At this time there is no disruption in service but some status with manual processing requirements may be delayed.

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

July 27, 2022 Notifications

Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

Area	Jurisdiction	Dates
Delayed & Closed Courts:
Arkansas	Crittenden	The Marion District Court has reopened and their record keeping system is once again functioning. We are completing searches as quickly as possible.
California	El Dorado	The court is transitioning to a new case management system therefore, the process until then is fully clerk assisted. Please expect delays.
California	Kings	Possible records must be completed by the court clerks via appointment only. Expect delays.
California	Los Angeles	No DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays.
California	Marin	Cases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
California	Nevada	The new PAT is fully functional but the process has turned partially clerk assisted due to the DOB redactions. Between the backlog and clerk assistance, please expect delays.
California	Sacramento	The Court removed DOB's from their site so all searches with possible records must be processed with the court. The court is now limiting the number of files that can be pulled each day. Cases older 2019 must be pulled from an offsite location and can take over 10 business days to retrieve. Please expect extensive delays.
California	San Bernardino	Searches that require file pulls may be delayed.
California	San Joaquin	This is a partially clerk assisted county which is delayed due to massive backlogs.
California	Santa Clara	Please expect delays for possible records only as we are unable to obtain full disposition and sentencing information on both the online portal and the court’s PAT. The court is aware of the issue and their IT is currently working on it.
California	San Diego	All possible records must be submitted to the clerks in order to get complete information. The court has been operating with a skeleton crew for the last several weeks and has built up a backlog of requests. Expect delays.
California	Solano	Courts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
California	Ventura	Due to Covid, only the Ventura Superior Court is accepting requests at the clerk counter. The court is backlogged due to staff limitations and limited hours so please expect delays on orders that require clerk assistance.
Florida	Pinellas	Updates were made to public access which caused some connectivity issues. This has been resolved and our researchers are working through the backlog.
Georgia	Chatham	Chatham county is undergoing a platform change and at this time access to both the old and new systems are highly intermittent. We are in contact with the court as they work toward resolving the issues. Please expect extensive delays on all orders while the access issues persist.
Georgia	Clayton	Complete information on possible hits is missing on many cases. The information can only be obtained through file request that the clerks must fulfill. According to the head clerk, the court is grossly understaffed and very backed up with file requests. Expect significant delays.
Georgia	Fulton	Many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls.
Georgia	Jenkins	The public access terminals at the courthouse are currently down. Our researchers continue to check in for updates.
Georgia	Georgia	Our GA statewides are processed through various police departments in GA and they are all short staffed due to Covid.
Georgia	Richmond	Remote access has been removed by the court. At this time there is only one Public Access Terminal available at the court. Please expect major delays.
Georgia	Spalding	Expect delays in this jurisdiction due to backlog. Working with the clerks to attempt to obtain additional terminal access at the court.
Hawaii	Honolulu	Many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls. Please expect delays.
Kansas	Barton, Brown, Chase, Cheyenne, Cloud, Decatur, Doniphan, Ellis, Ellsworth, Grove, Graham, Jackson, Jefferson, Jewell, Lincoln, Logan, Lyon, Marshall, Mitchell, Nemaha, Norton, Osborne, Ottawa, Phillips, Pottawatomie, Rawlins, Republic, Rice, Rooks, Russell, Saline, Sheridan, Sherman, Smith, Stafford, Thomas, Trego, Wabaunsee, Wallace & Washington.	At this time, our KS County research has paused. The KS, AccessKansas Case search has removed the following counties from the Statewide PAT. We are working to ascertain the cause of this outage. All we have at the moment for an update is that the PAT is conducting a Software Update and they are doing this by temporarily removing the jurisdictions, however, we are also attempting to get additional confirmation if that is the case for all of the missing jurisdictions or if they are being removed permanently and transitioning over to the odyssey system. Because of the number of jurisdictions missing, the KS AccessKansas FE Agent has been Paused. Additional updates will be provided when available.
Kentucky	Hardin	The court is open again. Our researchers are working through the backlog. Please expect minor delays.
Kentucky	Knox	Public access is fully operational again. The researcher is working through the backlog.
Kentucky	McCracken	The court is open again. The researcher is working through the backlog.
Maryland	All Counties	The connectivity issues have been resolved. Our researchers are working through the backlog.
Michigan	Barry	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	Hillsdale	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	Kent	Michigan Kent Court is limiting the number of requests that can be made per day. The court is also backlogged on DOB confirmations.
Michigan	Saginaw	The public access terminal was removed from the court and was expected to be fixed already but it is still being worked on. The clerk is conducting searches in the meantime but is not able to keep up with the volume. Please expect delays.
Michigan	Washtenaw	We are still experiencing some connectivity issues but we are now able to have these orders searched at the courthouse.
Michigan	Wexford	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	All other counties	Expect delays due to limited access to the courts and a backlog of requests.
Mississippi	Adams	The Justice Court hired summer help to get their records caught up. This person will be using the only public access terminal most of the day, so our researcher will only have access to the terminal for an hour per day. Please expect delays over the next two months.
Nevada	Lander, Mineral, & Pershing	Courts are engaged in a long-term digitization project to scan documents for all records prior to 2019. Any possible records located before this time which have not yet been scanned will remain on indefinite hold until they are digitized as the clerks are unable to retrieve documents from the scanning project.
Nevada	Washoe	Our researcher is conducting searches at the court. Please expect delays while the researcher works through the backlog.
New York	Franklin	This court has elected to stop conducting criminal and civil searches from June 24th- July 8th due to the 4th of July staffing shortages they are going to experience.
North Carolina	All Courts	Cases requiring clerk assistance may be delayed
Ohio	Athens	Public access is fully operational again. Our researchers are working through the backlog.
Puerto Rico	All Courts	Cases requiring clerk assistance may be delayed
Tennessee	Stewart	Construction is complete and the court has reopened. Please expect delays while clerks work through the backlog.
Virginia	Statewide Search	The VA State Police are experiencing longer turn-around time delays due to the impacts of COVID and staffing. Processing ETAs are currently not available.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

Most high schools are currently unavailable for verification
Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed. Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:

We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

Orders can be placed again.
The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

At this time there is no disruption in service but some status with manual processing requirements may be delayed.

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

July 26, 2022 Notifications

Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

Area	Jurisdiction	Dates
Delayed & Closed Courts:
Arkansas	Crittenden	The Marion District Court has reopened and their record keeping system is once again functioning. We are completing searches as quickly as possible.
California	El Dorado	The court is transitioning to a new case management system therefore, the process until then is fully clerk assisted. Please expect delays.
California	Kings	Possible records must be completed by the court clerks via appointment only. Expect delays.
California	Los Angeles	No DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays.
California	Marin	Cases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
California	Nevada	The new PAT is fully functional but the process has turned partially clerk assisted due to the DOB redactions. Between the backlog and clerk assistance, please expect delays.
California	Sacramento	The Court removed DOB's from their site so all searches with possible records must be processed with the court. The court is now limiting the number of files that can be pulled each day. Cases older 2019 must be pulled from an offsite location and can take over 10 business days to retrieve. Please expect extensive delays.
California	San Bernardino	Searches that require file pulls may be delayed.
California	San Joaquin	This is a partially clerk assisted county which is delayed due to massive backlogs.
California	Santa Clara	Please expect delays for possible records only as we are unable to obtain full disposition and sentencing information on both the online portal and the court’s PAT. The court is aware of the issue and their IT is currently working on it.
California	San Diego	All possible records must be submitted to the clerks in order to get complete information. The court has been operating with a skeleton crew for the last several weeks and has built up a backlog of requests. Expect delays.
California	Solano	Courts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
California	Ventura	Due to Covid, only the Ventura Superior Court is accepting requests at the clerk counter. The court is backlogged due to staff limitations and limited hours so please expect delays on orders that require clerk assistance.
Florida	Pinellas	Updates were made to public access which caused some connectivity issues. This has been resolved and our researchers are working through the backlog.
Georgia	Chatham	Updates were made to public access which caused some connectivity issues. Our team is working to resolve this issue. In the meantime, we are routing orders to our researchers who can conduct searches at the courthouse. Please expect minor delays.
Georgia	Clayton	Complete information on possible hits is missing on many cases. The information can only be obtained through file request that the clerks must fulfill. According to the head clerk, the court is grossly understaffed and very backed up with file requests. Expect significant delays.
Georgia	Fulton	Many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls.
Georgia	Jenkins	The public access terminals at the courthouse are currently down. Our researchers continue to check in for updates.
Georgia	Georgia	Our GA statewides are processed through various police departments in GA and they are all short staffed due to Covid.
Georgia	Richmond	Remote access has been removed by the court. At this time there is only one Public Access Terminal available at the court. Please expect major delays.
Georgia	Spalding	Expect delays in this jurisdiction due to backlog. Working with the clerks to attempt to obtain additional terminal access at the court.
Hawaii	Honolulu	Many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls. Please expect delays.
Kansas	Barton, Brown, Chase, Cheyenne, Cloud, Decatur, Doniphan, Ellis, Ellsworth, Grove, Graham, Jackson, Jefferson, Jewell, Lincoln, Logan, Lyon, Marshall, Mitchell, Nemaha, Norton, Osborne, Ottawa, Phillips, Pottawatomie, Rawlins, Republic, Rice, Rooks, Russell, Saline, Sheridan, Sherman, Smith, Stafford, Thomas, Trego, Wabaunsee, Wallace & Washington.	At this time, our KS County research has paused. The KS, AccessKansas Case search has removed the following counties from the Statewide PAT. We are working to ascertain the cause of this outage. All we have at the moment for an update is that the PAT is conducting a Software Update and they are doing this by temporarily removing the jurisdictions, however, we are also attempting to get additional confirmation if that is the case for all of the missing jurisdictions or if they are being removed permanently and transitioning over to the odyssey system. Because of the number of jurisdictions missing, the KS AccessKansas FE Agent has been Paused. Additional updates will be provided when available.
Kentucky	Hardin	The court is closed due to building maintenance. The court will reopen on 7/26/2022.
Kentucky	Knox	Public access is fully operational again. The researcher is working through the backlog.
Kentucky	McCracken	The court is open again. The researcher is working through the backlog.
Maryland	All Counties	The connectivity issues have been resolved. Our researchers are working through the backlog.
Michigan	Barry	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	Hillsdale	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	Kent	Michigan Kent Court is limiting the number of requests that can be made per day. The court is also backlogged on DOB confirmations.
Michigan	Saginaw	The public access terminal was removed from the court and was expected to be fixed already but it is still being worked on. The clerk is conducting searches in the meantime but is not able to keep up with the volume. Please expect delays.
Michigan	Washtenaw	We are still experiencing some connectivity issues but we are now able to have these orders searched at the courthouse.
Michigan	Wexford	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	All other counties	Expect delays due to limited access to the courts and a backlog of requests.
Mississippi	Adams	The Justice Court hired summer help to get their records caught up. This person will be using the only public access terminal most of the day, so our researcher will only have access to the terminal for an hour per day. Please expect delays over the next two months.
Nevada	Lander, Mineral, & Pershing	Courts are engaged in a long-term digitization project to scan documents for all records prior to 2019. Any possible records located before this time which have not yet been scanned will remain on indefinite hold until they are digitized as the clerks are unable to retrieve documents from the scanning project.
Nevada	Washoe	Our researcher is conducting searches at the court. Please expect delays while the researcher works through the backlog.
New York	Franklin	This court has elected to stop conducting criminal and civil searches from June 24th- July 8th due to the 4th of July staffing shortages they are going to experience.
North Carolina	All Courts	Cases requiring clerk assistance may be delayed
Ohio	Athens	Public access is fully operational again. Our researchers are working through the backlog.
Puerto Rico	All Courts	Cases requiring clerk assistance may be delayed
Tennessee	Stewart	Construction is complete and the court has reopened. Please expect delays while clerks work through the backlog.
Virginia	Statewide Search	The VA State Police are experiencing longer turn-around time delays due to the impacts of COVID and staffing. Processing ETAs are currently not available.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

Most high schools are currently unavailable for verification
Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed. Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:

We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

Orders can be placed again.
The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

At this time there is no disruption in service but some status with manual processing requirements may be delayed.

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

July 25, 2022 Notifications

Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

Area	Jurisdiction	Dates
Delayed & Closed Courts:
Arkansas	Crittenden	The Marion District Court has reopened and their record keeping system is once again functioning. We are completing searches as quickly as possible.
California	El Dorado	The court is transitioning to a new case management system therefore, the process until then is fully clerk assisted. Please expect delays.
California	Kings	Possible records must be completed by the court clerks via appointment only. Expect delays.
California	Los Angeles	No DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays.
California	Marin	Cases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
California	Nevada	The new PAT is fully functional but the process has turned partially clerk assisted due to the DOB redactions. Between the backlog and clerk assistance, please expect delays.
California	Sacramento	The Court removed DOB's from their site so all searches with possible records must be processed with the court. The court is now limiting the number of files that can be pulled each day. Cases older 2019 must be pulled from an offsite location and can take over 10 business days to retrieve. Please expect extensive delays.
California	San Bernardino	Searches that require file pulls may be delayed.
California	San Joaquin	This is a partially clerk assisted county which is delayed due to massive backlogs.
California	Santa Clara	Please expect delays for possible records only as we are unable to obtain full disposition and sentencing information on both the online portal and the court’s PAT. The court is aware of the issue and their IT is currently working on it.
California	San Diego	All possible records must be submitted to the clerks in order to get complete information. The court has been operating with a skeleton crew for the last several weeks and has built up a backlog of requests. Expect delays.
California	Solano	Courts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
California	Ventura	Due to Covid, only the Ventura Superior Court is accepting requests at the clerk counter. The court is backlogged due to staff limitations and limited hours so please expect delays on orders that require clerk assistance.
Florida	Pinellas	Updates were made to public access which caused some connectivity issues. This has been resolved and our researchers are working through the backlog.
Georgia	Chatham	Updates were made to public access which caused some connectivity issues. Our team is working to resolve this issue. In the meantime, we are routing orders to our researchers who can conduct searches at the courthouse. Please expect minor delays.
Georgia	Clayton	Complete information on possible hits is missing on many cases. The information can only be obtained through file request that the clerks must fulfill. According to the head clerk, the court is grossly understaffed and very backed up with file requests. Expect significant delays.
Georgia	Fulton	Many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls.
Georgia	Jenkins	The public access terminals at the courthouse are currently down. Our researchers continue to check in for updates.
Georgia	Georgia	Our GA statewides are processed through various police departments in GA and they are all short staffed due to Covid.
Georgia	Richmond	Remote access has been removed by the court. At this time there is only one Public Access Terminal available at the court. Please expect major delays.
Georgia	Spalding	Expect delays in this jurisdiction due to backlog. Working with the clerks to attempt to obtain additional terminal access at the court.
Hawaii	Honolulu	Many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls. Please expect delays.
Kansas	Barton, Brown, Chase, Cheyenne, Cloud, Decatur, Doniphan, Ellis, Ellsworth, Grove, Graham, Jackson, Jefferson, Jewell, Lincoln, Logan, Lyon, Marshall, Mitchell, Nemaha, Norton, Osborne, Ottawa, Phillips, Pottawatomie, Rawlins, Republic, Rice, Rooks, Russell, Saline, Sheridan, Sherman, Smith, Stafford, Thomas, Trego, Wabaunsee, Wallace & Washington.	At this time, our KS County research has paused. The KS, AccessKansas Case search has removed the following counties from the Statewide PAT. We are working to ascertain the cause of this outage. All we have at the moment for an update is that the PAT is conducting a Software Update and they are doing this by temporarily removing the jurisdictions, however, we are also attempting to get additional confirmation if that is the case for all of the missing jurisdictions or if they are being removed permanently and transitioning over to the odyssey system. Because of the number of jurisdictions missing, the KS AccessKansas FE Agent has been Paused. Additional updates will be provided when available.
Kentucky	Hardin	The court is closed due to building maintenance. The court will reopen on 7/26/2022.
Kentucky	Knox	Public access is fully operational again. The researcher is working through the backlog.
Kentucky	McCracken	The court is open again. The researcher is working through the backlog.
Maryland	All Counties	The connectivity issues have been resolved. Our researchers are working through the backlog.
Michigan	Barry	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	Hillsdale	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	Kent	Michigan Kent Court is limiting the number of requests that can be made per day. The court is also backlogged on DOB confirmations.
Michigan	Saginaw	The public access terminal was removed from the court and was expected to be fixed already but it is still being worked on. The clerk is conducting searches in the meantime but is not able to keep up with the volume. Please expect delays.
Michigan	Washtenaw	We are still experiencing some connectivity issues but we are now able to have these orders searched at the courthouse.
Michigan	Wexford	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	All other counties	Expect delays due to limited access to the courts and a backlog of requests.
Mississippi	Adams	The Justice Court hired summer help to get their records caught up. This person will be using the only public access terminal most of the day, so our researcher will only have access to the terminal for an hour per day. Please expect delays over the next two months.
Nevada	Washoe	Our researcher is conducting searches at the court. Please expect delays while the researcher works through the backlog.
New York	Franklin	This court has elected to stop conducting criminal and civil searches from June 24th- July 8th due to the 4th of July staffing shortages they are going to experience.
North Carolina	All Courts	Cases requiring clerk assistance may be delayed
Ohio	Athens	Public access is fully operational again. Our researchers are working through the backlog.
Puerto Rico	All Courts	Cases requiring clerk assistance may be delayed
Tennessee	Stewart	Construction is complete and the court has reopened. Please expect delays while clerks work through the backlog.
Virginia	Statewide Search	The VA State Police are experiencing longer turn-around time delays due to the impacts of COVID and staffing. Processing ETAs are currently not available.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

Most high schools are currently unavailable for verification
Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed. Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:

We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

Orders can be placed again.
The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

At this time there is no disruption in service but some status with manual processing requirements may be delayed.

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

July 22, 2022 Notifications

Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

Area	Jurisdiction	Dates
Delayed & Closed Courts:
Arkansas	Crittenden	The Marion District Court has reopened and their record keeping system is once again functioning. We are completing searches as quickly as possible.
California	El Dorado	The court is transitioning to a new case management system therefore, the process until then is fully clerk assisted. Please expect delays.
California	Kings	Possible records must be completed by the court clerks via appointment only. Expect delays.
California	Los Angeles	No DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays.
California	Marin	Cases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
California	Nevada	The new PAT is fully functional but the process has turned partially clerk assisted due to the DOB redactions. Between the backlog and clerk assistance, please expect delays.
California	Sacramento	The Court removed DOB's from their site so all searches with possible records must be processed with the court. The court is now limiting the number of files that can be pulled each day. Cases older 2019 must be pulled from an offsite location and can take over 10 business days to retrieve. Please expect extensive delays.
California	San Bernardino	Searches that require file pulls may be delayed.
California	San Joaquin	This is a partially clerk assisted county which is delayed due to massive backlogs.
California	Santa Clara	Please expect delays for possible records only as we are unable to obtain full disposition and sentencing information on both the online portal and the court’s PAT. The court is aware of the issue and their IT is currently working on it.
California	San Diego	All possible records must be submitted to the clerks in order to get complete information. The court has been operating with a skeleton crew for the last several weeks and has built up a backlog of requests. Expect delays.
California	Solano	Courts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
California	Ventura	Due to Covid, only the Ventura Superior Court is accepting requests at the clerk counter. The court is backlogged due to staff limitations and limited hours so please expect delays on orders that require clerk assistance.
Florida	Pinellas	Updates were made to public access which caused some connectivity issues. This has been resolved and our researchers are working through the backlog.
Georgia	Chatham	Updates were made to public access which caused some connectivity issues. Our team is working to resolve this issue. In the meantime, we are routing orders to our researchers who can conduct searches at the courthouse. Please expect minor delays.
Georgia	Clayton	Complete information on possible hits is missing on many cases. The information can only be obtained through file request that the clerks must fulfill. According to the head clerk, the court is grossly understaffed and very backed up with file requests. Expect significant delays.
Georgia	Fulton	Many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls.
Georgia	Georgia	Our GA statewides are processed through various police departments in GA and they are all short staffed due to Covid.
Georgia	Richmond	Remote access has been removed by the court. At this time there is only one Public Access Terminal available at the court. Please expect major delays.
Hawaii	Honolulu	Many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls. Please expect delays.
Kansas	Barton, Brown, Chase, Cheyenne, Cloud, Decatur, Doniphan, Ellis, Ellsworth, Grove, Graham, Jackson, Jefferson, Jewell, Lincoln, Logan, Lyon, Marshall, Mitchell, Nemaha, Norton, Osborne, Ottawa, Phillips, Pottawatomie, Rawlins, Republic, Rice, Rooks, Russell, Saline, Sheridan, Sherman, Smith, Stafford, Thomas, Trego, Wabaunsee, Wallace & Washington.	At this time, our KS County research has paused. The KS, AccessKansas Case search has removed the following counties from the Statewide PAT. We are working to ascertain the cause of this outage. All we have at the moment for an update is that the PAT is conducting a Software Update and they are doing this by temporarily removing the jurisdictions, however, we are also attempting to get additional confirmation if that is the case for all of the missing jurisdictions or if they are being removed permanently and transitioning over to the odyssey system. Because of the number of jurisdictions missing, the KS AccessKansas FE Agent has been Paused. Additional updates will be provided when available.
Kentucky	Knox	Public access is fully operational again. The researcher is working through the backlog.
Kentucky	McCracken	The court is open again. The researcher is working through the backlog.
Maryland	All Counties	The connectivity issues have been resolved. Our researchers are working through the backlog.
Michigan	Barry	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	Hillsdale	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	Kent	Michigan Kent Court is limiting the number of requests that can be made per day. The court is also backlogged on DOB confirmations.
Michigan	Saginaw	The public access terminal was removed from the court and was expected to be fixed already but it is still being worked on. The clerk is conducting searches in the meantime but is not able to keep up with the volume. Please expect delays.
Michigan	Washtenaw	We are still experiencing some connectivity issues but we are now able to have these orders searched at the courthouse.
Michigan	Wexford	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	All other counties	Expect delays due to limited access to the courts and a backlog of requests.
Mississippi	Adams	The Justice Court hired summer help to get their records caught up. This person will be using the only public access terminal most of the day, so our researcher will only have access to the terminal for an hour per day. Please expect delays over the next two months.
Nevada	Washoe	Our researcher is conducting searches at the court. Please expect delays while the researcher works through the backlog.
New York	Franklin	This court has elected to stop conducting criminal and civil searches from June 24th- July 8th due to the 4th of July staffing shortages they are going to experience.
North Carolina	All Courts	Cases requiring clerk assistance may be delayed
Ohio	Athens	Public access is fully operational again. Our researchers are working through the backlog.
Puerto Rico	All Courts	Cases requiring clerk assistance may be delayed
Tennessee	Stewart	Construction is complete and the court has reopened. Please expect delays while clerks work through the backlog.
Virginia	Statewide Search	The VA State Police are experiencing longer turn-around time delays due to the impacts of COVID and staffing. Processing ETAs are currently not available.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

Most high schools are currently unavailable for verification
Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed. Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:

We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

Orders can be placed again.
The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

At this time there is no disruption in service but some status with manual processing requirements may be delayed.

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

July 21, 2022 Notifications

Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

Area	Jurisdiction	Dates
Delayed & Closed Courts:
Arkansas	Crittenden	The Marion District Court has reopened and their record keeping system is once again functioning. We are completing searches as quickly as possible.
California	El Dorado	The court is transitioning to a new case management system therefore, the process until then is fully clerk assisted. Please expect delays.
California	Kings	Possible records must be completed by the court clerks via appointment only. Expect delays.
California	Los Angeles	No DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays.
California	Marin	Cases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
California	Nevada	The new PAT is fully functional but the process has turned partially clerk assisted due to the DOB redactions. Between the backlog and clerk assistance, please expect delays.
California	Sacramento	The Court removed DOB's from their site so all searches with possible records must be processed with the court. The court is now limiting the number of files that can be pulled each day. Cases older 2019 must be pulled from an offsite location and can take over 10 business days to retrieve. Please expect extensive delays.
California	San Bernardino	Searches that require file pulls may be delayed.
California	San Joaquin	This is a partially clerk assisted county which is delayed due to massive backlogs.
California	Santa Clara	Please expect delays for possible records only as we are unable to obtain full disposition and sentencing information on both the online portal and the court’s PAT. The court is aware of the issue and their IT is currently working on it.
California	San Diego	All possible records must be submitted to the clerks in order to get complete information. The court has been operating with a skeleton crew for the last several weeks and has built up a backlog of requests. Expect delays.
California	Solano	Courts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
California	Ventura	Due to Covid, only the Ventura Superior Court is accepting requests at the clerk counter. The court is backlogged due to staff limitations and limited hours so please expect delays on orders that require clerk assistance.
Florida	Pinellas	Updates were made to public access which caused some connectivity issues. This has been resolved and our researchers are working through the backlog.
Georgia	Chatham	Updates were made to public access which caused some connectivity issues. Our team is working to resolve this issue. In the meantime, we are routing orders to our researchers who can conduct searches at the courthouse. Please expect minor delays.
Georgia	Clayton	Complete information on possible hits is missing on many cases. The information can only be obtained through file request that the clerks must fulfill. According to the head clerk, the court is grossly understaffed and very backed up with file requests. Expect significant delays.
Georgia	Fulton	Many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls.
Georgia	Georgia	Our GA statewides are processed through various police departments in GA and they are all short staffed due to Covid.
Georgia	Richmond	Remote access has been removed by the court. At this time there is only one Public Access Terminal available at the court. Please expect major delays.
Hawaii	Honolulu	Many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls. Please expect delays.
Kansas	Barton, Brown, Chase, Cheyenne, Cloud, Decatur, Doniphan, Ellis, Ellsworth, Grove, Graham, Jackson, Jefferson, Jewell, Lincoln, Logan, Lyon, Marshall, Mitchell, Nemaha, Norton, Osborne, Ottawa, Phillips, Pottawatomie, Rawlins, Republic, Rice, Rooks, Russell, Saline, Sheridan, Sherman, Smith, Stafford, Thomas, Trego, Wabaunsee, Wallace & Washington.	At this time, our KS County research has paused. The KS, AccessKansas Case search has removed the following counties from the Statewide PAT. We are working to ascertain the cause of this outage. All we have at the moment for an update is that the PAT is conducting a Software Update and they are doing this by temporarily removing the jurisdictions, however, we are also attempting to get additional confirmation if that is the case for all of the missing jurisdictions or if they are being removed permanently and transitioning over to the odyssey system. Because of the number of jurisdictions missing, the KS AccessKansas FE Agent has been Paused. Additional updates will be provided when available.
Kentucky	Graves	The court has reopened but does not have a public access terminal at their new temporary location. They have informed us that they will not have a PAT available until they move into a permanent new courthouse which is anticipated to happen much later in 2022.
Kentucky	Knox	Public access is fully operational again. The researcher is working through the backlog.
Kentucky	McCracken	The court is open again. The researcher is working through the backlog.
Maryland	All Counties	The connectivity issues have been resolved. Our researchers are working through the backlog.
Michigan	Barry	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	Hillsdale	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	Kent	Michigan Kent Court is limiting the number of requests that can be made per day. The court is also backlogged on DOB confirmations.
Michigan	Saginaw	The public access terminal was removed from the court and was expected to be fixed already but it is still being worked on. The clerk is conducting searches in the meantime but is not able to keep up with the volume. Please expect delays.
Michigan	Washtenaw	We are still experiencing some connectivity issues but we are now able to have these orders searched at the courthouse.
Michigan	Wexford	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	All other counties	Expect delays due to limited access to the courts and a backlog of requests.
Mississippi	Adams	The Justice Court hired summer help to get their records caught up. This person will be using the only public access terminal most of the day, so our researcher will only have access to the terminal for an hour per day. Please expect delays over the next two months.
Nevada	Washoe	Our researcher is conducting searches at the court. Please expect delays while the researcher works through the backlog.
New York	Franklin	This court has elected to stop conducting criminal and civil searches from June 24th- July 8th due to the 4th of July staffing shortages they are going to experience.
North Carolina	All Courts	Cases requiring clerk assistance may be delayed
Ohio	Athens	Public access is fully operational again. Our researchers are working through the backlog.
Puerto Rico	All Courts	Cases requiring clerk assistance may be delayed
Tennessee	Stewart	Construction is complete and the court has reopened. Please expect delays while clerks work through the backlog.
Virginia	Statewide Search	The VA State Police are experiencing longer turn-around time delays due to the impacts of COVID and staffing. Processing ETAs are currently not available.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

Most high schools are currently unavailable for verification
Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed. Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:

We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

Orders can be placed again.
The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

At this time there is no disruption in service but some status with manual processing requirements may be delayed.

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

July 20, 2022 Notifications

Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

Area	Jurisdiction	Dates
Delayed & Closed Courts:
Arkansas	Crittenden	The Marion District Court has reopened and their record keeping system is once again functioning. We are completing searches as quickly as possible.
California	El Dorado	The court is transitioning to a new case management system therefore, the process until then is fully clerk assisted. Please expect delays.
California	Kings	Possible records must be completed by the court clerks via appointment only. Expect delays.
California	Los Angeles	No DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays.
California	Marin	Cases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
California	Nevada	The new PAT is fully functional but the process has turned partially clerk assisted due to the DOB redactions. Between the backlog and clerk assistance, please expect delays.
California	Sacramento	The Court removed DOB's from their site so all searches with possible records must be processed with the court.
California	San Bernardino	Searches that require file pulls may be delayed.
California	San Joaquin	This is a partially clerk assisted county which is delayed due to massive backlogs.
California	Santa Clara	Please expect delays for possible records only as we are unable to obtain full disposition and sentencing information on both the online portal and the court’s PAT. The court is aware of the issue and their IT is currently working on it.
California	San Diego	All possible records must be submitted to the clerks in order to get complete information. The court has been operating with a skeleton crew for the last several weeks and has built up a backlog of requests. Expect delays.
California	Solano	Courts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
California	Ventura	Due to Covid, only the Ventura Superior Court is accepting requests at the clerk counter. The court is backlogged due to staff limitations and limited hours so please expect delays on orders that require clerk assistance.
Florida	Pinellas	Updates were made to public access which caused some connectivity issues. This has been resolved and our researchers are working through the backlog.
Georgia	Chatham	Updates were made to public access which caused some connectivity issues. Our team is working to resolve this issue. In the meantime, we are routing orders to our researchers who can conduct searches at the courthouse. Please expect minor delays.
Georgia	Clayton	Complete information on possible hits is missing on many cases. The information can only be obtained through file request that the clerks must fulfill. According to the head clerk, the court is grossly understaffed and very backed up with file requests. Expect significant delays.
Georgia	Fulton	Many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls.
Georgia	Georgia	Our GA statewides are processed through various police departments in GA and they are all short staffed due to Covid.
Georgia	Richmond	Remote access has been removed by the court. At this time there is only one Public Access Terminal available at the court. Please expect major delays.
Hawaii	Honolulu	Many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls. Please expect delays.
Kansas	Barton, Brown, Chase, Cheyenne, Cloud, Decatur, Doniphan, Ellis, Ellsworth, Grove, Graham, Jackson, Jefferson, Jewell, Lincoln, Logan, Lyon, Marshall, Mitchell, Nemaha, Norton, Osborne, Ottawa, Phillips, Pottawatomie, Rawlins, Republic, Rice, Rooks, Russell, Saline, Sheridan, Sherman, Smith, Stafford, Thomas, Trego, Wabaunsee, Wallace & Washington.	At this time, our KS County research has paused. The KS, AccessKansas Case search has removed the following counties from the Statewide PAT. We are working to ascertain the cause of this outage. All we have at the moment for an update is that the PAT is conducting a Software Update and they are doing this by temporarily removing the jurisdictions, however, we are also attempting to get additional confirmation if that is the case for all of the missing jurisdictions or if they are being removed permanently and transitioning over to the odyssey system. Because of the number of jurisdictions missing, the KS AccessKansas FE Agent has been Paused. Additional updates will be provided when available.
Kentucky	Graves	The court has reopened but does not have a public access terminal at their new temporary location. They have informed us that they will not have a PAT available until they move into a permanent new courthouse which is anticipated to happen much later in 2022.
Kentucky	Knox	Public access is fully operational again. The researcher is working through the backlog.
Kentucky	McCracken	The court is open again. The researcher is working through the backlog.
Maryland	All Counties	The connectivity issues have been resolved. Our researchers are working through the backlog.
Michigan	Barry	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	Hillsdale	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	Kent	Michigan Kent Court is limiting the number of requests that can be made per day. The court is also backlogged on DOB confirmations.
Michigan	Saginaw	The public access terminal was removed from the court and was expected to be fixed already but it is still being worked on. The clerk is conducting searches in the meantime but is not able to keep up with the volume. Please expect delays.
Michigan	Washtenaw	We are still experiencing some connectivity issues but we are now able to have these orders searched at the courthouse.
Michigan	Wexford	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	All other counties	Expect delays due to limited access to the courts and a backlog of requests.
Mississippi	Adams	The Justice Court hired summer help to get their records caught up. This person will be using the only public access terminal most of the day, so our researcher will only have access to the terminal for an hour per day. Please expect delays over the next two months.
Nevada	Washoe	Our researcher is conducting searches at the court. Please expect delays while the researcher works through the backlog.
New York	Franklin	This court has elected to stop conducting criminal and civil searches from June 24th- July 8th due to the 4th of July staffing shortages they are going to experience.
North Carolina	All Courts	Cases requiring clerk assistance may be delayed
Ohio	Athens	Public access is fully operational again. Our researchers are working through the backlog.
Puerto Rico	All Courts	Cases requiring clerk assistance may be delayed
Tennessee	Stewart	Construction is complete and the court has reopened. Please expect delays while clerks work through the backlog.
Virginia	Statewide Search	The VA State Police are experiencing longer turn-around time delays due to the impacts of COVID and staffing. Processing ETAs are currently not available.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

Most high schools are currently unavailable for verification
Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed. Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:

We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

Orders can be placed again.
The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

At this time there is no disruption in service but some status with manual processing requirements may be delayed.

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

July 19, 2022 Notifications

Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

Area	Jurisdiction	Dates
Delayed & Closed Courts:
Arkansas	Crittenden	The Marion District Court has reopened and their record keeping system is once again functioning. We are completing searches as quickly as possible.
California	El Dorado	The court is transitioning to a new case management system therefore, the process until then is fully clerk assisted. Please expect delays.
California	Kings	Possible records must be completed by the court clerks via appointment only. Expect delays.
California	Los Angeles	No DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays.
California	Marin	Cases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
California	Nevada	The new PAT is fully functional but the process has turned partially clerk assisted due to the DOB redactions. Between the backlog and clerk assistance, please expect delays.
California	Sacramento	The Court removed DOB's from their site so all searches with possible records must be processed with the court.
California	San Bernardino	Searches that require file pulls may be delayed.
California	San Joaquin	This is a partially clerk assisted county which is delayed due to massive backlogs.
California	Santa Clara	Please expect delays for possible records only as we are unable to obtain full disposition and sentencing information on both the online portal and the court’s PAT. The court is aware of the issue and their IT is currently working on it.
California	San Diego	All possible records must be submitted to the clerks in order to get complete information. The court has been operating with a skeleton crew for the last several weeks and has built up a backlog of requests. Expect delays.
California	Solano	Courts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
California	Ventura	Due to Covid, only the Ventura Superior Court is accepting requests at the clerk counter. The court is backlogged due to staff limitations and limited hours so please expect delays on orders that require clerk assistance.
Florida	Pinellas	Updates were made to public access which caused some connectivity issues. This has been resolved and our researchers are working through the backlog.
Georgia	Chatham	Updates were made to public access which caused some connectivity issues. Our team is working to resolve this issue. In the meantime, we are routing orders to our researchers who can conduct searches at the courthouse. Please expect minor delays.
Georgia	Clayton	Complete information on possible hits is missing on many cases. The information can only be obtained through file request that the clerks must fulfill. According to the head clerk, the court is grossly understaffed and very backed up with file requests. Expect significant delays.
Georgia	Fulton	Many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls.
Georgia	Georgia	Our GA statewides are processed through various police departments in GA and they are all short staffed due to Covid.
Georgia	Richmond	Remote access has been removed by the court. At this time there is only one Public Access Terminal available at the court. Please expect major delays.
Hawaii	Honolulu	Many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls. Please expect delays.
Kansas	Barton, Brown, Chase, Cheyenne, Cloud, Decatur, Doniphan, Ellis, Ellsworth, Grove, Graham, Jackson, Jefferson, Jewell, Lincoln, Logan, Lyon, Marshall, Mitchell, Nemaha, Norton, Osborne, Ottawa, Phillips, Pottawatomie, Rawlins, Republic, Rice, Rooks, Russell, Saline, Sheridan, Sherman, Smith, Stafford, Thomas, Trego, Wabaunsee, Wallace & Washington.	At this time, our KS County research has paused. The KS, AccessKansas Case search has removed the following counties from the Statewide PAT. We are working to ascertain the cause of this outage. All we have at the moment for an update is that the PAT is conducting a Software Update and they are doing this by temporarily removing the jurisdictions, however, we are also attempting to get additional confirmation if that is the case for all of the missing jurisdictions or if they are being removed permanently and transitioning over to the odyssey system. Because of the number of jurisdictions missing, the KS AccessKansas FE Agent has been Paused. Additional updates will be provided when available.
Kentucky	Graves	The court has reopened but does not have a public access terminal at their new temporary location. They have informed us that they will not have a PAT available until they move into a permanent new courthouse which is anticipated to happen much later in 2022.
Kentucky	Knox	Public access is fully operational again. The researcher is working through the backlog.
Kentucky	McCracken	The court is open again. The researcher is working through the backlog.
Maryland	All Counties	The connectivity issues have been resolved. Our researchers are working through the backlog.
Michigan	Barry	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	Hillsdale	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	Kent	Michigan Kent Court is limiting the number of requests that can be made per day. The court is also backlogged on DOB confirmations.
Michigan	Saginaw	The public access terminal was removed from the court and was expected to be fixed already but it is still being worked on. The clerk is conducting searches in the meantime but is not able to keep up with the volume. Please expect delays.
Michigan	Washtenaw	We are still experiencing some connectivity issues but we are now able to have these orders searched at the courthouse.
Michigan	Wexford	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	All other counties	Expect delays due to limited access to the courts and a backlog of requests.
Mississippi	Adams	The Justice Court hired summer help to get their records caught up. This person will be using the only public access terminal most of the day, so our researcher will only have access to the terminal for an hour per day. Please expect delays over the next two months.
Nevada	Washoe	Our researcher is conducting searches at the court. Please expect delays while the researcher works through the backlog.
New York	Franklin	This court has elected to stop conducting criminal and civil searches from June 24th- July 8th due to the 4th of July staffing shortages they are going to experience.
North Carolina	All Courts	Cases requiring clerk assistance may be delayed
Ohio	Athens	Public access is fully operational again. Our researchers are working through the backlog.
Puerto Rico	All Courts	Cases requiring clerk assistance may be delayed
Tennessee	Stewart	Construction is complete and the court has reopened. Please expect delays while clerks work through the backlog.
Virginia	Statewide Search	The VA State Police are experiencing longer turn-around time delays due to the impacts of COVID and staffing. Processing ETAs are currently not available.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

Most high schools are currently unavailable for verification
Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed. Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:

We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

Orders can be placed again.
The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

At this time there is no disruption in service but some status with manual processing requirements may be delayed.

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

July 18, 2022 Notifications

Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

Area	Jurisdiction	Dates
Delayed & Closed Courts:
Arkansas	Crittenden	The Marion District Court has reopened and their record keeping system is once again functioning. We are completing searches as quickly as possible.
California	El Dorado	The court is transitioning to a new case management system therefore, the process until then is fully clerk assisted. Please expect delays.
California	Kings	Possible records must be completed by the court clerks via appointment only. Expect delays.
California	Los Angeles	No DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays.
California	Marin	Cases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
California	Nevada	The new PAT is fully functional but the process has turned partially clerk assisted due to the DOB redactions. Between the backlog and clerk assistance, please expect delays.
California	Sacramento	The Court removed DOB's from their site so all searches with possible records must be processed with the court.
California	San Bernardino	Searches that require file pulls may be delayed.
California	San Joaquin	This is a partially clerk assisted county which is delayed due to massive backlogs.
California	Santa Clara	Please expect delays for possible records only as we are unable to obtain full disposition and sentencing information on both the online portal and the court’s PAT. The court is aware of the issue and their IT is currently working on it.
California	San Diego	All possible records must be submitted to the clerks in order to get complete information. The court has been operating with a skeleton crew for the last several weeks and has built up a backlog of requests. Expect delays.
California	Solano	Courts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
California	Ventura	Due to Covid, only the Ventura Superior Court is accepting requests at the clerk counter. The court is backlogged due to staff limitations and limited hours so please expect delays on orders that require clerk assistance.
Florida	Pinellas	Updates were made to public access which caused some connectivity issues. This has been resolved and our researchers are working through the backlog.
Georgia	Chatham	Updates were made to public access which caused some connectivity issues. Our team is working to resolve this issue. In the meantime, we are routing orders to our researchers who can conduct searches at the courthouse. Please expect minor delays.
Georgia	Clayton	Complete information on possible hits is missing on many cases. The information can only be obtained through file request that the clerks must fulfill. According to the head clerk, the court is grossly understaffed and very backed up with file requests. Expect significant delays.
Georgia	Forsyth	The courts are still being impacted by an outage. Researchers are conducting searches at the courthouse while the site is down. Expect delays.
Georgia	Fulton	Many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls.
Georgia	Georgia	Our GA statewides are processed through various police departments in GA and they are all short staffed due to Covid.
Georgia	Richmond	Remote access has been removed by the court. At this time there is only one Public Access Terminal available at the court. Please expect major delays.
Hawaii	Honolulu	Many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls. Please expect delays.
Kansas	Barton, Brown, Chase, Cheyenne, Cloud, Decatur, Doniphan, Ellis, Ellsworth, Grove, Graham, Jackson, Jefferson, Jewell, Lincoln, Logan, Lyon, Marshall, Mitchell, Nemaha, Norton, Osborne, Ottawa, Phillips, Pottawatomie, Rawlins, Republic, Rice, Rooks, Russell, Saline, Sheridan, Sherman, Smith, Stafford, Thomas, Trego, Wabaunsee, Wallace & Washington.	At this time, our KS County research has paused. The KS, AccessKansas Case search has removed the following counties from the Statewide PAT. We are working to ascertain the cause of this outage. All we have at the moment for an update is that the PAT is conducting a Software Update and they are doing this by temporarily removing the jurisdictions, however, we are also attempting to get additional confirmation if that is the case for all of the missing jurisdictions or if they are being removed permanently and transitioning over to the odyssey system. Because of the number of jurisdictions missing, the KS AccessKansas FE Agent has been Paused. Additional updates will be provided when available.
Kentucky	Graves	The court has reopened but does not have a public access terminal at their new temporary location. They have informed us that they will not have a PAT available until they move into a permanent new courthouse which is anticipated to happen much later in 2022.
Kentucky	Knox	Public access is fully operational again. The researcher is working through the backlog.
Kentucky	McCracken	The court is open again. The researcher is working through the backlog.
Maryland	All Counties	The connectivity issues have been resolved. Our researchers are working through the backlog.
Michigan	Barry	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	Hillsdale	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	Kent	Michigan Kent Court is limiting the number of requests that can be made per day. The court is also backlogged on DOB confirmations.
Michigan	Saginaw	The public access terminal was removed from the court and was expected to be fixed already but it is still being worked on. The clerk is conducting searches in the meantime but is not able to keep up with the volume. Please expect delays.
Michigan	Washtenaw	We are still experiencing some connectivity issues but we are now able to have these orders searched at the courthouse.
Michigan	Wexford	Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available.
Michigan	All other counties	Expect delays due to limited access to the courts and a backlog of requests.
Mississippi	Adams	The Justice Court hired summer help to get their records caught up. This person will be using the only public access terminal most of the day, so our researcher will only have access to the terminal for an hour per day. Please expect delays over the next two months.
Nevada	Washoe	Our researcher is conducting searches at the court. Please expect delays while the researcher works through the backlog.
New York	Franklin	This court has elected to stop conducting criminal and civil searches from June 24th- July 8th due to the 4th of July staffing shortages they are going to experience.
North Carolina	All Courts	Cases requiring clerk assistance may be delayed
Ohio	Athens	Public access is fully operational again. Our researchers are working through the backlog.
Puerto Rico	All Courts	Cases requiring clerk assistance may be delayed
Tennessee	Stewart	Construction is complete and the court has reopened. Please expect delays while clerks work through the backlog.
Virginia	Statewide Search	The VA State Police are experiencing longer turn-around time delays due to the impacts of COVID and staffing. Processing ETAs are currently not available.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

Most high schools are currently unavailable for verification
Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed. Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:

We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

Orders can be placed again.
The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

At this time there is no disruption in service but some status with manual processing requirements may be delayed.

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

Coronavirus COVID-19 Notification

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.