Our goal is to keep our clients and partners updated with the changes that may delay your screening services turnaround time due to federal, state and local municipality management of the Coronavirus/COVID-19. This dedicated site will be regularly updated as intelligence is collected.
Area | Jurisdiction | Dates |
---|---|---|
Delayed & Closed Courts: | ||
Arkansas | Crittenden | Cases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests. |
Arkansas | Washington County | District Court searches must be completed by the clerks. The court is short staffed. |
California | Contra Costa | Cases requiring clerk assistance may be delayed |
California | El Dorado | Court is moving to clerk search only, expect delays |
California | Humboldt | Cases requiring clerk assistance may be delayed |
California | Kern | The court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays. |
California | Kings | The PAT is once again available and we are working to complete searches as quickly as possible. |
California | Los Angeles | No DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays. |
California | Marin | Cases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays. |
California | San Bernardino | Court has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance. |
California | San Joaquin | Possible records must have identifiers confirmed through the court clerks. Expect delays. |
California | Santa Barbara | Any searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up. |
California | Santa Clara | The court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays. |
California | Solano | Courts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog. |
California | Ventura | Possible records must have identifiers confirmed through the court clerks. Expect delays. |
Georgia | Baldwin | Court is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations. |
Georgia | Bibb | Cases requiring clerk assistance may be delayed |
Georgia | Clayton | Very limited access, expect major delays |
Georgia | DeKalb | Court will not allow any access. Any searches requiring files to be pulled cannot be processed at this time. |
Georgia | Effingham | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Georgia | Fulton | The court’s website has been intermittently down, in addition many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls. |
Georgia | Newton | The court is technically open, however their record keeping system is down. No ETA on when it may be repaired. |
Georgia | Oglethorpe | Court is closed due to COVID. |
Georgia | Ware | The court's record keeping system is once again functional, and we are processing searches as quickly as possible. |
Georgia | Wayne | The court's record keeping system is down. There is no ETA on repairs. |
Illinois | Cook County | The court's record keeping system is functioning normally once again and we are processing searches as quickly as possible. |
Illinois | St. Clair | The court’s website has been fully restored from the Malware attack. We are working through the backlog. |
Illinois | Will | The court system has added the DOB back to their record keeping system and we are working to complete searches as quickly as possible. |
Kentucky | Henry | The court has completed their move and we are processing searches as quickly as possible. |
Kentucky | Grant | Court is closed due to COVID |
Kentucky | Henry | This court has reopened after being closed for one week in order to move to a new location. We will process any outstanding searches as quickly as possible. |
Kentucky | All other Counties | Expect delays due to limited access to the courts and a backlog of requests. |
Louisiana | St. Helena | The courts have reopened post hurricane. We are processing orders as quickly as possible. |
Louisiana | St. John the Baptist | The court is technically open, however they do not have any internet access and their record keeping system is currently down. |
Louisiana | Terrebonne | The court is closed but we are able to access their record keeping system. Any searches that require file pulls will be delayed. |
Massachusetts | All Counties | Cases requiring clerk assistance may be delayed |
Massachusetts | All Counties | The record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed. |
Massachusetts | Hampden | The courthouse has been closed for mold. We are able to process some searches from other courthouses, but any search requiring a file pull will be delayed. |
Maryland | All Counties | The record keeping system that is used throughout the state of Maryland is experiencing intermittent outages which are causing searches to be delayed. |
Michigan | All other counties | Expect delays due to limited access to the courts and a backlog of requests. |
Michigan | Cass | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Charlevoix | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Crawford | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution |
Michigan | Keweenaw | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Missaukee | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Montcalm | Clerk search only. Court is short staffed due to summer vacations and Covid. Expect delays. |
Michigan | Oakland | Limited access, expect delays. |
Michigan | Washtenaw | Limited access, expect delays. |
Michigan | Wayne | Cases requiring clerk assistance may be delayed. |
Michigan | Wexford | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution. |
Michigan | All other counties | Expect delays due to limited access to the courts and a backlog of requests. |
Mississippi | Attala | The Justice court is clerk searched and one of the clerks has been out due to Covid which is slowing the process. |
Mississippi | Harrison | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Itawamba | The terminal in the Justice court has been repaired. We are processing orders as quickly as possible. |
Mississippi | Jackson | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Pike | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | George, Lamar, Marion, Oktibbeha, Pearl River, Perry & Stone | Able to conduct full criminal research in the following courts once again. Please keep in mind that document requests may still be delayed. |
Mississippi | Itawamba | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Mississippi | Wilkinson | The court has reopened and we are processing searches as quickly as possible. |
Missouri | Statewide | The State Police are experiencing a high volume of requests. They have advised to allow 7-10 business days before inquiring on pending requests. |
Montana | Lewis and Clark County | Clerk search only, limited staff, expect delays |
Montana | Silver Bow | Searches must be conducted by clerks. The court is currently backlogged with requests. Expect delays. |
Montana | Yellowstone | The District Court is limiting researchers to one hour a day. Expect delays. |
Nevada | Pershing | Court is clerk searched and they are short staffed due to a COVID outbreak. Expect delays. |
North Carolina | All Courts | Cases requiring clerk assistance may be delayed |
Ohio | Montgomery | Miamisburg Municipal court's record keeping system is down. |
Pennsylvania | All Courts | Cases requiring clerk assistance may be delayed |
Puerto Rico | All Courts | Cases requiring clerk assistance may be delayed |
Tennessee | Coffee County | Cases requiring clerk assistance may be delayed |
Tennessee | Davidson | Searches with older possible cases require files to be pulled. Files can only be pulled by the clerks who are not in the court every day. Expect delays. |
Tennessee | Hardeman | The court has reopened and we are processing searches as quickly as possible. |
Tennessee | Henderson | The court is open and we are processing searches as quickly as possible. |
Tennessee | Lauderdale | Court is reopen again by appointment. We will process any outstanding searches as quickly as possible. |
Tennessee | Lawrence | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Tennessee | Morgan | Court is closed due to COVID |
Tennessee | Robertson | Any searches requiring clerk assistance will be delayed. There is limited staff that can pull files and they handle the requests as time allows. |
Tennessee | Rutherford | The court recently transitioned to new record keeping system. The new system does not use the same case numbers as the old system. Many searches require extra research as a result. |
Tennessee | Shelby | Searches with older possible cases require files to be pulled. The file pull process is cumbersome and slow. Expect delays. |
Tennessee | Tipton | The court is open and we are processing searches as quickly as possible. |
Virginia | Statewide Search | The VA State Police are experiencing longer turn-around time delays due to the impacts of COVID and staffing. Processing ETAs are currently not available. |
I-9 Verifications:
The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.
This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.
August 2020 Update:
ICE announces another extension to I-9 compliance flexibility
July 2020 Update:
March 2020 Update:
DHS announces flexibility in requirements related to Form I-9 compliance
International Searches:
Expect delays in processing for all product lines.
Education & Employment Verification:
Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.
Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.
Drug Screening Solutions (Labs and Clinics):
LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed. Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.
Update on Wearing Masks:
Fingerprinting:
Motor Vehicle Driving History:
We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.
Area | Jurisdiction | Dates |
---|---|---|
Delayed & Closed Courts: | ||
Arkansas | Crittenden | Cases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests. |
Arkansas | Washington County | District Court searches must be completed by the clerks. The court is short staffed. |
California | Contra Costa | Cases requiring clerk assistance may be delayed |
California | El Dorado | Court is moving to clerk search only, expect delays |
California | Humboldt | Cases requiring clerk assistance may be delayed |
California | Kern | The court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays. |
California | Kings | The PAT is once again available and we are working to complete searches as quickly as possible. |
California | Los Angeles | No DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays. |
California | Marin | Cases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays. |
California | San Bernardino | Court has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance. |
California | San Joaquin | Possible records must have identifiers confirmed through the court clerks. Expect delays. |
California | Santa Barbara | Any searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up. |
California | Santa Clara | The court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays. |
California | Solano | Courts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog. |
California | Ventura | Possible records must have identifiers confirmed through the court clerks. Expect delays. |
Georgia | Baldwin | Court is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations. |
Georgia | Bibb | Cases requiring clerk assistance may be delayed |
Georgia | Clayton | Very limited access, expect major delays |
Georgia | DeKalb | Court will not allow any access. Any searches requiring files to be pulled cannot be processed at this time. |
Georgia | Dougherty | The court has gone back to requiring appointments and they are also limiting the number of appointments that each researcher can make each week. Expect delays. |
Georgia | Effingham | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Georgia | Fulton | The court’s website has been intermittently down, in addition many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls. |
Georgia | Newton | The court is technically open, however their record keeping system is down. No ETA on when it may be repaired. |
Georgia | Oglethorpe | Court is closed due to COVID. |
Georgia | Ware | The court's record keeping system is once again functional, and we are processing searches as quickly as possible. |
Georgia | Wayne | The court's record keeping system is down. There is no ETA on repairs. |
Illinois | Cook County | The court's record keeping system is functioning normally once again and we are processing searches as quickly as possible. |
Illinois | St. Clair | The court’s website has been fully restored from the Malware attack. We are working through the backlog. |
Illinois | Will | The court system has added the DOB back to their record keeping system and we are working to complete searches as quickly as possible. |
Kentucky | Henry | The court has completed their move and we are processing searches as quickly as possible. |
Kentucky | Grant | Court is closed due to COVID |
Kentucky | Henry | This court has reopened after being closed for one week in order to move to a new location. We will process any outstanding searches as quickly as possible. |
Kentucky | All other Counties | Expect delays due to limited access to the courts and a backlog of requests. |
Louisiana | St. Helena | The courts have reopened post hurricane. We are processing orders as quickly as possible. |
Louisiana | Jefferson | The court’s record keeping system is functional once again and we are processing searches as quickly as possible. |
Louisiana | St. John the Baptist | The court is technically open, however they do not have any internet access and their record keeping system is currently down. |
Louisiana | Terrebonne | The court is closed but we are able to access their record keeping system. Any searches that require file pulls will be delayed. |
Massachusetts | All Counties | Cases requiring clerk assistance may be delayed |
Massachusetts | All Counties | The record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed. |
Massachusetts | Hampden | The courthouse has been closed for mold. We are able to process some searches from other courthouses, but any search requiring a file pull will be delayed. |
Maryland | All Counties | The record keeping system that is used throughout the state of Maryland is experiencing intermittent outages which are causing searches to be delayed. |
Michigan | All other counties | Expect delays due to limited access to the courts and a backlog of requests. |
Michigan | Cass | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Charlevoix | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Crawford | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution |
Michigan | Keweenaw | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Missaukee | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Montcalm | Clerk search only. Court is short staffed due to summer vacations and Covid. Expect delays. |
Michigan | Oakland | Limited access, expect delays. |
Michigan | Washtenaw | Limited access, expect delays. |
Michigan | Wayne | Cases requiring clerk assistance may be delayed. |
Michigan | Wexford | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution. |
Michigan | All other counties | Expect delays due to limited access to the courts and a backlog of requests. |
Mississippi | Attala | The Justice court is clerk searched and one of the clerks has been out due to Covid which is slowing the process. |
Mississippi | Forrest | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Green | The Justice Court can only be searched by clerks and they are currently very behind in processing requests., Please expect delays. |
Mississippi | Harrison | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Itawamba | The terminal in the Justice court has been repaired. We are processing orders as quickly as possible. |
Mississippi | Jackson | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Pike | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | George, Lamar, Marion, Oktibbeha, Pearl River, Perry & Stone | Able to conduct full criminal research in the following courts once again. Please keep in mind that document requests may still be delayed. |
Mississippi | Itawamba | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Mississippi | Wilkinson | The court has reopened and we are processing searches as quickly as possible. |
Missouri | Statewide | The State Police are experiencing a high volume of requests. They have advised to allow 7-10 business days before inquiring on pending requests. |
Montana | Lewis and Clark County | Clerk search only, limited staff, expect delays |
Montana | Silver Bow | Searches must be conducted by clerks. The court is currently backlogged with requests. Expect delays. |
Montana | Yellowstone | The District Court is limiting researchers to one hour a day. Expect delays. |
Nevada | Pershing | Court is clerk searched and they are short staffed due to a COVID outbreak. Expect delays. |
North Carolina | All Courts | Cases requiring clerk assistance may be delayed |
Ohio | Montgomery | Miamisburg Municipal court's record keeping system is down. |
Pennsylvania | All Courts | Cases requiring clerk assistance may be delayed |
Puerto Rico | All Courts | Cases requiring clerk assistance may be delayed |
Tennessee | Coffee County | Cases requiring clerk assistance may be delayed |
Tennessee | Davidson | Searches with older possible cases require files to be pulled. Files can only be pulled by the clerks who are not in the court every day. Expect delays. |
Tennessee | Hardeman | The court has reopened and we are processing searches as quickly as possible. |
Tennessee | Henderson | The court is open and we are processing searches as quickly as possible. |
Tennessee | Lauderdale | Court is reopen again by appointment. We will process any outstanding searches as quickly as possible. |
Tennessee | Lawrence | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Tennessee | Morgan | Court is closed due to COVID |
Tennessee | Rutherford | The court recently transitioned to new record keeping system. The new system does not use the same case numbers as the old system. Many searches require extra research as a result. |
Tennessee | Shelby | Searches with older possible cases require files to be pulled. The file pull process is cumbersome and slow. Expect delays. |
Tennessee | Tipton | The court is open and we are processing searches as quickly as possible. |
Virginia | Statewide Search | The VA State Police are experiencing longer turn-around time delays due to the impacts of COVID and staffing. Processing ETAs are currently not available. |
I-9 Verifications:
The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.
This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.
August 2020 Update:
ICE announces another extension to I-9 compliance flexibility
July 2020 Update:
March 2020 Update:
DHS announces flexibility in requirements related to Form I-9 compliance
International Searches:
Expect delays in processing for all product lines.
Education & Employment Verification:
Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.
Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.
Drug Screening Solutions (Labs and Clinics):
LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed. Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.
Update on Wearing Masks:
Fingerprinting:
Motor Vehicle Driving History:
We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.
Area | Jurisdiction | Dates |
---|---|---|
Delayed & Closed Courts: | ||
Arkansas | Crittenden | Cases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests. |
Arkansas | Washington County | District Court searches must be completed by the clerks. The court is short staffed. |
California | Contra Costa | Cases requiring clerk assistance may be delayed |
California | El Dorado | Court is moving to clerk search only, expect delays |
California | Humboldt | Cases requiring clerk assistance may be delayed |
California | Kern | The court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays. |
California | Kings | The PAT is once again available and we are working to complete searches as quickly as possible. |
California | Los Angeles | No DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays. |
California | Marin | Cases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays. |
California | San Bernardino | Court has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance. |
California | San Joaquin | Possible records must have identifiers confirmed through the court clerks. Expect delays. |
California | Santa Barbara | Any searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up. |
California | Santa Clara | The court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays. |
California | Solano | Courts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog. |
California | Ventura | Possible records must have identifiers confirmed through the court clerks. Expect delays. |
Georgia | Baldwin | Court is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations. |
Georgia | Bibb | Cases requiring clerk assistance may be delayed |
Georgia | Clayton | Very limited access, expect major delays |
Georgia | DeKalb | Court will not allow any access. Any searches requiring files to be pulled cannot be processed at this time. |
Georgia | Dougherty | The court has gone back to requiring appointments and they are also limiting the number of appointments that each researcher can make each week. Expect delays. |
Georgia | Effingham | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Georgia | Fulton | The court’s website has been intermittently down, in addition many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls. |
Georgia | Lee | The public access terminal in the court is no longer functional. The court has ordered a new computer and hopes to have it installed at some point next week. |
Georgia | Newton | The court is technically open, however their record keeping system is down. No ETA on when it may be repaired. |
Georgia | Oglethorpe | Court is closed due to COVID. |
Georgia | Ware | The court's record keeping system is once again functional, and we are processing searches as quickly as possible. |
Georgia | Wayne | The court's record keeping system is down. There is no ETA on repairs. |
Illinois | Cook County | The court's record keeping system is functioning normally once again and we are processing searches as quickly as possible. |
Illinois | St. Clair | The court’s website has been fully restored from the Malware attack. We are working through the backlog. |
Illinois | Will | The court system has added the DOB back to their record keeping system and we are working to complete searches as quickly as possible. |
Kentucky | Grant | Court is closed due to COVID |
Kentucky | Henry | This court has reopened after being closed for one week in order to move to a new location. We will process any outstanding searches as quickly as possible. |
Kentucky | All other Counties | Expect delays due to limited access to the courts and a backlog of requests. |
Louisiana | St. Helena | The courts have reopened post hurricane. We are processing orders as quickly as possible. |
Louisiana | Jefferson | The court’s record keeping system is functional once again and we are processing searches as quickly as possible. |
Louisiana | St. James | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Louisiana | St. John the Baptist | The court is technically open, however they do not have any internet access and their record keeping system is currently down. |
Louisiana | Terrebonne | The court is closed but we are able to access their record keeping system. Any searches that require file pulls will be delayed. |
Massachusetts | All Counties | Cases requiring clerk assistance may be delayed |
Massachusetts | All Counties | The record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed. |
Massachusetts | Hampden | The courthouse has been closed for mold. We are able to process some searches from other courthouses, but any search requiring a file pull will be delayed. |
Maryland | All Counties | The record keeping system that is used throughout the state of Maryland is experiencing intermittent outages which are causing searches to be delayed. |
Michigan | All other counties | Expect delays due to limited access to the courts and a backlog of requests. |
Michigan | Cass | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Charlevoix | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Crawford | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution |
Michigan | Keweenaw | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Missaukee | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Montcalm | Clerk search only. Court is short staffed due to summer vacations and Covid. Expect delays. |
Michigan | Oakland | Limited access, expect delays. |
Michigan | Washtenaw | Limited access, expect delays. |
Michigan | Wayne | Cases requiring clerk assistance may be delayed. |
Michigan | Wexford | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution. |
Michigan | All other counties | Expect delays due to limited access to the courts and a backlog of requests. |
Mississippi | Attala | The Justice court is clerk searched and one of the clerks has been out due to Covid which is slowing the process. |
Mississippi | Forrest | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Green | The Justice Court can only be searched by clerks and they are currently very behind in processing requests., Please expect delays. |
Mississippi | Harrison | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Itawamba | The terminal in the Justice court has been repaired. We are processing orders as quickly as possible. |
Mississippi | Jackson | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Pike | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | George, Lamar, Marion, Oktibbeha, Pearl River, Perry & Stone | Able to conduct full criminal research in the following courts once again. Please keep in mind that document requests may still be delayed. |
Mississippi | Itawamba | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Mississippi | Wilkinson | The court has reopened and we are processing searches as quickly as possible. |
Missouri | Statewide | The State Police are experiencing a high volume of requests. They have advised to allow 7-10 business days before inquiring on pending requests. |
Montana | Lewis and Clark County | Clerk search only, limited staff, expect delays |
Montana | Silver Bow | Searches must be conducted by clerks. The court is currently backlogged with requests. Expect delays. |
Montana | Yellowstone | The District court will be closed while they are installing new software for the court. Once they reopen, they will be limiting researchers to one hour a day. Please expect delays. |
Nevada | Pershing | Court is clerk searched and they are short staffed due to a COVID outbreak. Expect delays. |
North Carolina | All Courts | Cases requiring clerk assistance may be delayed |
Ohio | Montgomery | Miamisburg Municipal court's record keeping system is down. |
Pennsylvania | All Courts | Cases requiring clerk assistance may be delayed |
Puerto Rico | All Courts | Cases requiring clerk assistance may be delayed |
Tennessee | Coffee County | Cases requiring clerk assistance may be delayed |
Tennessee | Davidson | Searches with older possible cases require files to be pulled. Files can only be pulled by the clerks who are not in the court every day. Expect delays. |
Tennessee | Gibson | The Humboldt court is closed due to Covid. |
Tennessee | Hardeman | The court has reopened and we are processing searches as quickly as possible. |
Tennessee | Henderson | The court is open and we are processing searches as quickly as possible. |
Tennessee | Lauderdale | Court is reopen again by appointment. We will process any outstanding searches as quickly as possible. |
Tennessee | Lawrence | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Tennessee | Morgan | Court is closed due to COVID |
Tennessee | Rutherford | The court recently transitioned to new record keeping system. The new system does not use the same case numbers as the old system. Many searches require extra research as a result. |
Tennessee | Shelby | Searches with older possible cases require files to be pulled. The file pull process is cumbersome and slow. Expect delays. |
Tennessee | Tipton | The court is open and we are processing searches as quickly as possible. |
Virginia | Statewide Search | The VA State Police are experiencing longer turn-around time delays due to the impacts of COVID and staffing. Processing ETAs are currently not available. |
I-9 Verifications:
The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.
This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.
August 2020 Update:
ICE announces another extension to I-9 compliance flexibility
July 2020 Update:
March 2020 Update:
DHS announces flexibility in requirements related to Form I-9 compliance
International Searches:
Expect delays in processing for all product lines.
Education & Employment Verification:
Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.
Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.
Drug Screening Solutions (Labs and Clinics):
LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed. Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.
Update on Wearing Masks:
Fingerprinting:
Motor Vehicle Driving History:
We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.
Area | Jurisdiction | Dates |
---|---|---|
Delayed & Closed Courts: | ||
Arkansas | Crittenden | Cases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests. |
Arkansas | Washington County | District Court searches must be completed by the clerks. The court is short staffed. |
California | Contra Costa | Cases requiring clerk assistance may be delayed |
California | El Dorado | Court is moving to clerk search only, expect delays |
California | Humboldt | Cases requiring clerk assistance may be delayed |
California | Kern | The court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays. |
California | Kings | The PAT is once again available and we are working to complete searches as quickly as possible. |
California | Los Angeles | No DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays. |
California | Marin | Cases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays. |
California | San Bernardino | Court has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance. |
California | San Joaquin | Possible records must have identifiers confirmed through the court clerks. Expect delays. |
California | Santa Barbara | Any searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up. |
California | Santa Clara | The court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays. |
California | Solano | Courts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog. |
California | Ventura | Possible records must have identifiers confirmed through the court clerks. Expect delays. |
Georgia | Baldwin | Court is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations. |
Georgia | Bibb | Cases requiring clerk assistance may be delayed |
Georgia | Clayton | Very limited access, expect major delays |
Georgia | DeKalb | Court will not allow any access. Any searches requiring files to be pulled cannot be processed at this time. |
Georgia | Dougherty | The court has gone back to requiring appointments and they are also limiting the number of appointments that each researcher can make each week. Expect delays. |
Georgia | Effingham | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Georgia | Fulton | The court’s website has been intermittently down, in addition many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls. |
Georgia | Lee | The public access terminal in the court is no longer functional. The court has ordered a new computer and hopes to have it installed at some point next week. |
Georgia | Newton | The court is technically open, however their record keeping system is down. No ETA on when it may be repaired. |
Georgia | Oglethorpe | Court is closed due to COVID. |
Georgia | Ware | The court's record keeping system is once again functional, and we are processing searches as quickly as possible. |
Georgia | Wayne | The court's record keeping system is down. There is no ETA on repairs. |
Illinois | Cook County | The court's record keeping system is functioning normally once again and we are processing searches as quickly as possible. |
Illinois | St. Clair | The court’s website has been fully restored from the Malware attack. We are working through the backlog. |
Illinois | Will | The court system has added the DOB back to their record keeping system and we are working to complete searches as quickly as possible. |
Kentucky | Grant | Court is closed due to COVID |
Kentucky | Henry | The court is moving facilities next week. They are expected to reopen in the new location 9/27. |
Kentucky | All other Counties | Expect delays due to limited access to the courts and a backlog of requests. |
Louisiana | St. Helena | The courts have reopened post hurricane. We are processing orders as quickly as possible. |
Louisiana | Jefferson | The court’s record keeping system is functional once again and we are processing searches as quickly as possible. |
Louisiana | St. James | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Louisiana | St. John the Baptist | The court is technically open, however they do not have any internet access and their record keeping system is currently down. |
Louisiana | Terrebonne | The court is closed but we are able to access their record keeping system. Any searches that require file pulls will be delayed. |
Massachusetts | All Counties | Cases requiring clerk assistance may be delayed |
Massachusetts | All Counties | The record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed. |
Massachusetts | Hampden | The courthouse has been closed for mold. We are able to process some searches from other courthouses, but any search requiring a file pull will be delayed. |
Maryland | All Counties | The record keeping system that is used throughout the state of Maryland is experiencing intermittent outages which are causing searches to be delayed. |
Michigan | All other counties | Expect delays due to limited access to the courts and a backlog of requests. |
Michigan | Cass | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Charlevoix | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Crawford | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution |
Michigan | Keweenaw | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Missaukee | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Montcalm | Clerk search only. Court is short staffed due to summer vacations and Covid. Expect delays. |
Michigan | Oakland | Limited access, expect delays. |
Michigan | Washtenaw | Limited access, expect delays. |
Michigan | Wayne | Cases requiring clerk assistance may be delayed. |
Michigan | Wexford | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution. |
Michigan | All other counties | Expect delays due to limited access to the courts and a backlog of requests. |
Mississippi | Attala | The Justice court is clerk searched and one of the clerks has been out due to Covid which is slowing the process. |
Mississippi | Forrest | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Green | The Justice Court can only be searched by clerks and they are currently very behind in processing requests., Please expect delays. |
Mississippi | Harrison | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Itawamba | The terminal in the Justice court has been repaired. We are processing orders as quickly as possible. |
Mississippi | Jackson | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Pike | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | George, Lamar, Marion, Oktibbeha, Pearl River, Perry & Stone | Able to conduct full criminal research in the following courts once again. Please keep in mind that document requests may still be delayed. |
Mississippi | Itawamba | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Mississippi | Wilkinson | The court has reopened and we are processing searches as quickly as possible. |
Missouri | Statewide | The State Police are experiencing a high volume of requests. They have advised to allow 7-10 business days before inquiring on pending requests. |
Montana | Lewis and Clark County | Clerk search only, limited staff, expect delays |
Montana | Silver Bow | Searches must be conducted by clerks. The court is currently backlogged with requests. Expect delays. |
Montana | Yellowstone | The District court will be closed while they are installing new software for the court. Once they reopen, they will be limiting researchers to one hour a day. Please expect delays. |
Nevada | Pershing | Court is clerk searched and they are short staffed due to a COVID outbreak. Expect delays. |
North Carolina | All Courts | Cases requiring clerk assistance may be delayed |
Ohio | Montgomery | Miamisburg Municipal court's record keeping system is down. |
Pennsylvania | All Courts | Cases requiring clerk assistance may be delayed |
Puerto Rico | All Courts | Cases requiring clerk assistance may be delayed |
Tennessee | Coffee County | Cases requiring clerk assistance may be delayed |
Tennessee | Davidson | Searches with older possible cases require files to be pulled. Files can only be pulled by the clerks who are not in the court every day. Expect delays. |
Tennessee | Gibson | The Humboldt court is closed due to Covid. |
Tennessee | Hardeman | The court has reopened and we are processing searches as quickly as possible. |
Tennessee | Henderson | The court is open and we are processing searches as quickly as possible. |
Tennessee | Lauderdale | Court is reopen again by appointment. We will process any outstanding searches as quickly as possible. |
Tennessee | Lawrence | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Tennessee | Morgan | Court is closed due to COVID |
Tennessee | Rutherford | The court recently transitioned to new record keeping system. The new system does not use the same case numbers as the old system. Many searches require extra research as a result. |
Tennessee | Shelby | Searches with older possible cases require files to be pulled. The file pull process is cumbersome and slow. Expect delays. |
Tennessee | Tipton | The court is open and we are processing searches as quickly as possible. |
Virginia | Statewide Search | The VA State Police are experiencing longer turn-around time delays due to the impacts of COVID and staffing. Processing ETAs are currently not available. |
I-9 Verifications:
The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.
This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.
August 2020 Update:
ICE announces another extension to I-9 compliance flexibility
July 2020 Update:
March 2020 Update:
DHS announces flexibility in requirements related to Form I-9 compliance
International Searches:
Expect delays in processing for all product lines.
Education & Employment Verification:
Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.
Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.
Drug Screening Solutions (Labs and Clinics):
LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed. Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.
Update on Wearing Masks:
Fingerprinting:
Motor Vehicle Driving History:
We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.
Area | Jurisdiction | Dates |
---|---|---|
Delayed & Closed Courts: | ||
Arkansas | Crittenden | Cases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests. |
Arkansas | Washington County | District Court searches must be completed by the clerks. The court is short staffed. |
California | Contra Costa | Cases requiring clerk assistance may be delayed |
California | El Dorado | Court is moving to clerk search only, expect delays |
California | Humboldt | Cases requiring clerk assistance may be delayed |
California | Kern | The court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays. |
California | Kings | The PAT is once again available and we are working to complete searches as quickly as possible. |
California | Los Angeles | No DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays. |
California | Marin | Cases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays. |
California | San Bernardino | Court has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance. |
California | San Joaquin | Possible records must have identifiers confirmed through the court clerks. Expect delays. |
California | Santa Barbara | Any searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up. |
California | Santa Clara | The court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays. |
California | Solano | Courts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog. |
California | Ventura | Possible records must have identifiers confirmed through the court clerks. Expect delays. |
Georgia | Baldwin | Court is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations. |
Georgia | Bibb | Cases requiring clerk assistance may be delayed |
Georgia | Clayton | Very limited access, expect major delays |
Georgia | DeKalb | Court will not allow any access. Any searches requiring files to be pulled cannot be processed at this time. |
Georgia | Dougherty | The court has gone back to requiring appointments and they are also limiting the number of appointments that each researcher can make each week. Expect delays. |
Georgia | Effingham | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Georgia | Fulton | The court’s website has been intermittently down, in addition many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls. |
Georgia | Lee | The public access terminal in the court is no longer functional. The court has ordered a new computer and hopes to have it installed at some point next week. |
Georgia | Newton | The court is technically open, however their record keeping system is down. No ETA on when it may be repaired. |
Georgia | Oglethorpe | Court is closed due to COVID. |
Georgia | Ware | The court's record keeping system is once again functional, and we are processing searches as quickly as possible. |
Georgia | Wayne | The court's record keeping system is down. There is no ETA on repairs. |
Illinois | Cook County | The court's record keeping system is functioning normally once again and we are processing searches as quickly as possible. |
Illinois | St. Clair | The court’s website has been fully restored from the Malware attack. We are working through the backlog. |
Illinois | Will | The court system has added the DOB back to their record keeping system and we are working to complete searches as quickly as possible. |
Kentucky | Grant | Court is closed due to COVID |
Kentucky | Henry | The court is moving facilities next week. They are expected to reopen in the new location 9/27. |
Kentucky | All other Counties | Expect delays due to limited access to the courts and a backlog of requests. |
Louisiana | St. Helena | The courts have reopened post hurricane. We are processing orders as quickly as possible. |
Louisiana | Jefferson | The court’s record keeping system is functional once again and we are processing searches as quickly as possible. |
Louisiana | St. James | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Louisiana | St. John the Baptist | The court is technically open, however they do not have any internet access and their record keeping system is currently down. |
Louisiana | Terrebonne | The court is closed but we are able to access their record keeping system. Any searches that require file pulls will be delayed. |
Massachusetts | All Counties | Cases requiring clerk assistance may be delayed |
Massachusetts | All Counties | The record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed. |
Massachusetts | Hampden | The courthouse has been closed for mold. We are able to process some searches from other courthouses, but any search requiring a file pull will be delayed. |
Maryland | All Counties | The record keeping system that is used throughout the state of Maryland is experiencing intermittent outages which are causing searches to be delayed. |
Michigan | All other counties | Expect delays due to limited access to the courts and a backlog of requests. |
Michigan | Cass | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Charlevoix | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Crawford | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution |
Michigan | Keweenaw | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Missaukee | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Montcalm | Clerk search only. Court is short staffed due to summer vacations and Covid. Expect delays. |
Michigan | Oakland | Limited access, expect delays. |
Michigan | Washtenaw | Limited access, expect delays. |
Michigan | Wayne | Cases requiring clerk assistance may be delayed. |
Michigan | Wexford | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution. |
Michigan | All other counties | Expect delays due to limited access to the courts and a backlog of requests. |
Mississippi | Attala | The Justice court is clerk searched and one of the clerks has been out due to Covid which is slowing the process. |
Mississippi | Forrest | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Green | The Justice Court can only be searched by clerks and they are currently very behind in processing requests., Please expect delays. |
Mississippi | Harrison | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Itawamba | The terminal in the Justice court has been repaired. We are processing orders as quickly as possible. |
Mississippi | Jackson | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Pike | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | George, Lamar, Marion, Oktibbeha, Pearl River, Perry & Stone | Able to conduct full criminal research in the following courts once again. Please keep in mind that document requests may still be delayed. |
Mississippi | Itawamba | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Mississippi | Wilkinson | The court has reopened and we are processing searches as quickly as possible. |
Missouri | Statewide | The State Police are experiencing a high volume of requests. They have advised to allow 7-10 business days before inquiring on pending requests. |
Montana | Lewis and Clark County | Clerk search only, limited staff, expect delays |
Montana | Silver Bow | Searches must be conducted by clerks. The court is currently backlogged with requests. Expect delays. |
Montana | Yellowstone | The District court will be closed while they are installing new software for the court. Once they reopen, they will be limiting researchers to one hour a day. Please expect delays. |
Nevada | Pershing | Court is clerk searched and they are short staffed due to a COVID outbreak. Expect delays. |
New Jersey | All Courts | The record keeping system for the state of New Jersey is currently down. At this time there is no known ETA of when it is expected to be back up. Please expect delays. |
North Carolina | All Courts | Cases requiring clerk assistance may be delayed |
Ohio | Montgomery | Miamisburg Municipal court's record keeping system is down. |
Pennsylvania | All Courts | Cases requiring clerk assistance may be delayed |
Puerto Rico | All Courts | Cases requiring clerk assistance may be delayed |
Tennessee | Benton | All searches must be completed by clerks and they are currently backed up with requests. |
Tennessee | Coffee County | Cases requiring clerk assistance may be delayed |
Tennessee | Davidson | Searches with older possible cases require files to be pulled. Files can only be pulled by the clerks who are not in the court every day. Expect delays. |
Tennessee | Gibson | The Humboldt court is closed due to Covid. |
Tennessee | Hardeman | The court has reopened and we are processing searches as quickly as possible. |
Tennessee | Henderson | The court is open and we are processing searches as quickly as possible. |
Tennessee | Lauderdale | Court is reopen again by appointment. We will process any outstanding searches as quickly as possible. |
Tennessee | Lawrence | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Tennessee | Rutherford | The court recently transitioned to new record keeping system. The new system does not use the same case numbers as the old system. Many searches require extra research as a result. |
Tennessee | Shelby | Searches with older possible cases require files to be pulled. The file pull process is cumbersome and slow. Expect delays. |
Tennessee | Tipton | The court is open and we are processing searches as quickly as possible. |
Virginia | Statewide Search | The VA State Police are experiencing longer turn-around time delays due to the impacts of COVID and staffing. Processing ETAs are currently not available. |
I-9 Verifications:
The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.
This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.
August 2020 Update:
ICE announces another extension to I-9 compliance flexibility
July 2020 Update:
March 2020 Update:
DHS announces flexibility in requirements related to Form I-9 compliance
International Searches:
Expect delays in processing for all product lines.
Education & Employment Verification:
Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.
Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.
Drug Screening Solutions (Labs and Clinics):
LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed. Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.
Update on Wearing Masks:
Fingerprinting:
Motor Vehicle Driving History:
We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.
Area | Jurisdiction | Dates |
---|---|---|
Delayed & Closed Courts: | ||
Arkansas | Crittenden | Cases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests. |
Arkansas | Washington County | District Court searches must be completed by the clerks. The court is short staffed. |
California | Contra Costa | Cases requiring clerk assistance may be delayed |
California | El Dorado | Court is moving to clerk search only, expect delays |
California | Humboldt | Cases requiring clerk assistance may be delayed |
California | Kern | The court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays. |
California | Kings | The PAT is once again available and we are working to complete searches as quickly as possible. |
California | Los Angeles | No DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays. |
California | Marin | Cases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays. |
California | San Bernardino | Court has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance. |
California | San Joaquin | Possible records must have identifiers confirmed through the court clerks. Expect delays. |
California | Santa Barbara | Any searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up. |
California | Santa Clara | The court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays. |
California | Solano | Courts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog. |
California | Ventura | Possible records must have identifiers confirmed through the court clerks. Expect delays. |
Georgia | Baldwin | Court is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations. |
Georgia | Bibb | Cases requiring clerk assistance may be delayed |
Georgia | Clayton | Very limited access, expect major delays |
Georgia | DeKalb | Court will not allow any access. Any searches requiring files to be pulled cannot be processed at this time. |
Georgia | Dougherty | The court has gone back to requiring appointments and they are also limiting the number of appointments that each researcher can make each week. Expect delays. |
Georgia | Effingham | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Georgia | Fulton | The court’s website has been intermittently down, in addition many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls. |
Georgia | Lee | The public access terminal in the court is no longer functional. The court has ordered a new computer and hopes to have it installed at some point next week. |
Georgia | Newton | The court is technically open, however their record keeping system is down. No ETA on when it may be repaired. |
Georgia | Oglethorpe | Court is closed due to COVID. |
Georgia | Ware | The court's record keeping system is once again functional, and we are processing searches as quickly as possible. |
Georgia | Wayne | The court's record keeping system is down. There is no ETA on repairs. |
Illinois | Cook County | The court's record keeping system is functioning normally once again and we are processing searches as quickly as possible. |
Illinois | St. Clair | The court’s website has been fully restored from the Malware attack. We are working through the backlog. |
Illinois | Will | Court has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays. |
Kentucky | Grant | Court is closed due to COVID |
Kentucky | Henry | The court is moving facilities next week. They are expected to reopen in the new location 9/27. |
Kentucky | All other Counties | Expect delays due to limited access to the courts and a backlog of requests. |
Louisiana | Livingston, St. Helena | The courts have reopened post hurricane. We are processing orders as quickly as possible. |
Louisiana | Jefferson | The court’s record keeping system is functional once again and we are processing searches as quickly as possible. |
Louisiana | St. James | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Louisiana | St. John the Baptist | The court is technically open, however they do not have any internet access and their record keeping system is currently down. |
Louisiana | Terrebonne | The court is closed but we are able to access their record keeping system. Any searches that require file pulls will be delayed. |
Massachusetts | All Counties | Cases requiring clerk assistance may be delayed |
Massachusetts | All Counties | The record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed. |
Massachusetts | Hampden | The courthouse has been closed for mold. We are able to process some searches from other courthouses, but any search requiring a file pull will be delayed. |
Maryland | All Counties | The record keeping system that is used throughout the state of Maryland is experiencing intermittent outages which are causing searches to be delayed. |
Michigan | All other counties | Expect delays due to limited access to the courts and a backlog of requests. |
Michigan | Cass | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Charlevoix | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Crawford | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution |
Michigan | Keweenaw | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Missaukee | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Montcalm | Clerk search only. Court is short staffed due to summer vacations and Covid. Expect delays. |
Michigan | Oakland | Limited access, expect delays. |
Michigan | Washtenaw | Limited access, expect delays. |
Michigan | Wayne | Cases requiring clerk assistance may be delayed. |
Michigan | Wexford | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution. |
Michigan | All other counties | Expect delays due to limited access to the courts and a backlog of requests. |
Mississippi | Attala | The Justice court is clerk searched and one of the clerks has been out due to Covid which is slowing the process. |
Mississippi | Forrest | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Green | The Justice Court can only be searched by clerks and they are currently very behind in processing requests., Please expect delays. |
Mississippi | Harrison | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Itawamba | The terminal in the Justice court has been repaired. We are processing orders as quickly as possible. |
Mississippi | Jackson | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Pike | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | George, Lamar, Marion, Oktibbeha, Pearl River, Perry & Stone | Able to conduct full criminal research in the following courts once again. Please keep in mind that document requests may still be delayed. |
Mississippi | Itawamba | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Mississippi | Tippah | The record keeping system in the justice court is back up and we are processing searches as quickly as possible. |
Mississippi | Wilkinson | The court has reopened and we are processing searches as quickly as possible. |
Mississippi | Yalobusha | The court has reopened and we are processing searches as quickly as possible. |
Missouri | Statewide | The State Police are experiencing a high volume of requests. They have advised to allow 7-10 business days before inquiring on pending requests. |
Montana | Lewis and Clark County | Clerk search only, limited staff, expect delays |
Montana | Silver Bow | Searches must be conducted by clerks. The court is currently backlogged with requests. Expect delays. |
Montana | Yellowstone | The District court will be closed while they are installing new software for the court. Once they reopen, they will be limiting researchers to one hour a day. Please expect delays. |
Nevada | Pershing | Court is clerk searched and they are short staffed due to a COVID outbreak. Expect delays. |
North Carolina | All Courts | Cases requiring clerk assistance may be delayed |
Ohio | Montgomery | Miamisburg Municipal court's record keeping system is down. |
Pennsylvania | All Courts | Cases requiring clerk assistance may be delayed |
Puerto Rico | All Courts | Cases requiring clerk assistance may be delayed |
Tennessee | Benton | All searches must be completed by clerks and they are currently backed up with requests. |
Tennessee | Coffee County | Cases requiring clerk assistance may be delayed |
Tennessee | Davidson | Searches with older possible cases require files to be pulled. Files can only be pulled by the clerks who are not in the court every day. Expect delays. |
Tennessee | Gibson | The Humboldt court is closed due to Covid. |
Tennessee | Hardeman | The court has reopened and we are processing searches as quickly as possible. |
Tennessee | Henderson | The court is open and we are processing searches as quickly as possible. |
Tennessee | Lauderdale | Court is reopen again by appointment. We will process any outstanding searches as quickly as possible. |
Tennessee | Lawrence | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Tennessee | Rutherford | The court recently transitioned to new record keeping system. The new system does not use the same case numbers as the old system. Many searches require extra research as a result. |
Tennessee | Shelby | Searches with older possible cases require files to be pulled. The file pull process is cumbersome and slow. Expect delays. |
Tennessee | Tipton | The court is open and we are processing searches as quickly as possible. |
Virginia | Statewide Search | The VA State Police are experiencing longer turn-around time delays due to the impacts of COVID and staffing. Processing ETAs are currently not available. |
I-9 Verifications:
The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.
This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.
August 2020 Update:
ICE announces another extension to I-9 compliance flexibility
July 2020 Update:
March 2020 Update:
DHS announces flexibility in requirements related to Form I-9 compliance
International Searches:
Expect delays in processing for all product lines.
Education & Employment Verification:
Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.
Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.
Drug Screening Solutions (Labs and Clinics):
LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed. Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.
Update on Wearing Masks:
Fingerprinting:
Motor Vehicle Driving History:
We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.
Area | Jurisdiction | Dates |
---|---|---|
Delayed & Closed Courts: | ||
Arkansas | Crittenden | Cases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests. |
Arkansas | Washington County | District Court searches must be completed by the clerks. The court is short staffed. |
California | Contra Costa | Cases requiring clerk assistance may be delayed |
California | El Dorado | Court is moving to clerk search only, expect delays |
California | Humboldt | Cases requiring clerk assistance may be delayed |
California | Kern | The court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays. |
California | Kings | The PAT is once again available and we are working to complete searches as quickly as possible. |
California | Los Angeles | No DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays. |
California | Marin | Cases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays. |
California | San Bernardino | Court has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance. |
California | San Joaquin | Possible records must have identifiers confirmed through the court clerks. Expect delays. |
California | Santa Barbara | Any searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up. |
California | Santa Clara | The court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays. |
California | Solano | Courts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog. |
California | Ventura | Possible records must have identifiers confirmed through the court clerks. Expect delays. |
Georgia | Baldwin | Court is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations. |
Georgia | Bibb | Cases requiring clerk assistance may be delayed |
Georgia | Clayton | Very limited access, expect major delays |
Georgia | DeKalb | Court will not allow any access. Any searches requiring files to be pulled cannot be processed at this time. |
Georgia | Dougherty | The court has gone back to requiring appointments and they are also limiting the number of appointments that each researcher can make each week. Expect delays. |
Georgia | Effingham | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Georgia | Fulton | The court’s website has been intermittently down, in addition many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls. |
Georgia | Newton | The court is technically open, however their record keeping system is down. No ETA on when it may be repaired. |
Georgia | Oglethorpe | Court is closed due to COVID. |
Georgia | Ware | The court's record keeping system is once again functional, and we are processing searches as quickly as possible. |
Georgia | Wayne | The court's record keeping system is down. There is no ETA on repairs. |
Illinois | Cook County | The court's record keeping system is functioning normally once again and we are processing searches as quickly as possible. |
Illinois | St. Clair | The court’s website has been fully restored from the Malware attack. We are working through the backlog. |
Illinois | Will | Court has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays. |
Kentucky | Grant | Court is closed due to COVID |
Kentucky | Henry | The court is moving facilities next week. They are expected to reopen in the new location 9/27. |
Kentucky | All other Counties | Expect delays due to limited access to the courts and a backlog of requests. |
Louisiana | Livingston, St. Helena | The courts have reopened post hurricane. We are processing orders as quickly as possible. |
Louisiana | Jefferson | The court’s record keeping system is functional once again and we are processing searches as quickly as possible. |
Louisiana | St. James | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Louisiana | St. John the Baptist | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Louisiana | Terrebonne | The court is closed but we are able to access their record keeping system. Any searches that require file pulls will be delayed. |
Massachusetts | All Counties | Cases requiring clerk assistance may be delayed |
Massachusetts | All Counties | The record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed. |
Massachusetts | Hampden | The courthouse has been closed for mold. We are able to process some searches from other courthouses, but any search requiring a file pull will be delayed. |
Maryland | All Counties | The record keeping system that is used throughout the state of Maryland is experiencing intermittent outages which are causing searches to be delayed. |
Michigan | All other counties | Expect delays due to limited access to the courts and a backlog of requests. |
Michigan | Cass | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Charlevoix | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Crawford | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution |
Michigan | Keweenaw | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Missaukee | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Montcalm | Clerk search only. Court is short staffed due to summer vacations and Covid. Expect delays. |
Michigan | Oakland | Limited access, expect delays. |
Michigan | Washtenaw | Limited access, expect delays. |
Michigan | Wayne | Cases requiring clerk assistance may be delayed. |
Michigan | Wexford | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution. |
Michigan | All other counties | Expect delays due to limited access to the courts and a backlog of requests. |
Mississippi | Attala | The Justice court is clerk searched and one of the clerks has been out due to Covid which is slowing the process. |
Mississippi | Forrest | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Green | The Justice Court can only be searched by clerks and they are currently very behind in processing requests., Please expect delays. |
Mississippi | Harrison | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Itawamba | The terminal in the Justice court has been repaired. We are processing orders as quickly as possible. |
Mississippi | Jackson | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Pike | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | George, Lamar, Marion, Oktibbeha, Pearl River, Perry & Stone | Able to conduct full criminal research in the following courts once again. Please keep in mind that document requests may still be delayed. |
Mississippi | Itawamba | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Mississippi | Tippah | The record keeping system in the justice court is back up and we are processing searches as quickly as possible. |
Mississippi | Wilkinson | The court has reopened and we are processing searches as quickly as possible. |
Mississippi | Yalobusha | The court has reopened and we are processing searches as quickly as possible. |
Missouri | Statewide | The State Police are experiencing a high volume of requests. They have advised to allow 7-10 business days before inquiring on pending requests. |
Montana | Lewis and Clark County | Clerk search only, limited staff, expect delays |
Montana | Silver Bow | Searches must be conducted by clerks. The court is currently backlogged with requests. Expect delays. |
Montana | Yellowstone | The District court will be closed while they are installing new software for the court. Once they reopen, they will be limiting researchers to one hour a day. Please expect delays. |
Nevada | Pershing | Court is clerk searched and they are short staffed due to a COVID outbreak. Expect delays. |
North Carolina | All Courts | Cases requiring clerk assistance may be delayed |
Ohio | Montgomery | Miamisburg Municipal court's record keeping system is down. |
Pennsylvania | All Courts | Cases requiring clerk assistance may be delayed |
Puerto Rico | All Courts | Cases requiring clerk assistance may be delayed |
Tennessee | Benton | All searches must be completed by clerks and they are currently backed up with requests. |
Tennessee | Coffee County | Cases requiring clerk assistance may be delayed |
Tennessee | Davidson | Searches with older possible cases require files to be pulled. Files can only be pulled by the clerks who are not in the court every day. Expect delays. |
Tennessee | Gibson | The Humboldt court is closed due to Covid. |
Tennessee | Hardeman | The court has reopened and we are processing searches as quickly as possible. |
Tennessee | Henderson | The court is open and we are processing searches as quickly as possible. |
Tennessee | Lauderdale | Court is reopen again by appointment. We will process any outstanding searches as quickly as possible. |
Tennessee | Lawrence | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Tennessee | Rutherford | The court recently transitioned to new record keeping system. The new system does not use the same case numbers as the old system. Many searches require extra research as a result. |
Tennessee | Shelby | Searches with older possible cases require files to be pulled. The file pull process is cumbersome and slow. Expect delays. |
Tennessee | Tipton | The court is open and we are processing searches as quickly as possible. |
Virginia | Statewide Search | The VA State Police are experiencing longer turn-around time delays due to the impacts of COVID and staffing. Processing ETAs are currently not available. |
I-9 Verifications:
The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.
This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.
August 2020 Update:
ICE announces another extension to I-9 compliance flexibility
July 2020 Update:
March 2020 Update:
DHS announces flexibility in requirements related to Form I-9 compliance
International Searches:
Expect delays in processing for all product lines.
Education & Employment Verification:
Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.
Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.
Drug Screening Solutions (Labs and Clinics):
LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed. Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.
Update on Wearing Masks:
Fingerprinting:
Motor Vehicle Driving History:
We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.
Area | Jurisdiction | Dates |
---|---|---|
Delayed & Closed Courts: | ||
Arkansas | Crittenden | Cases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests. |
Arkansas | Washington County | District Court searches must be completed by the clerks. The court is short staffed. |
California | Contra Costa | Cases requiring clerk assistance may be delayed |
California | El Dorado | Court is moving to clerk search only, expect delays |
California | Humboldt | Cases requiring clerk assistance may be delayed |
California | Kern | The court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays. |
California | Kings | The PAT is once again available and we are working to complete searches as quickly as possible. |
California | Los Angeles | No DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays. |
California | Marin | Cases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays. |
California | San Bernardino | Court has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance. |
California | San Joaquin | Possible records must have identifiers confirmed through the court clerks. Expect delays. |
California | Santa Barbara | Any searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up. |
California | Santa Clara | The court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays. |
California | Solano | Courts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog. |
California | Ventura | Possible records must have identifiers confirmed through the court clerks. Expect delays. |
Georgia | Baldwin | Court is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations. |
Georgia | Bibb | Cases requiring clerk assistance may be delayed |
Georgia | Clayton | Very limited access, expect major delays |
Georgia | DeKalb | Court will not allow any access. Any searches requiring files to be pulled cannot be processed at this time. |
Georgia | Dougherty | The court has gone back to requiring appointments and they are also limiting the number of appointments that each researcher can make each week. Expect delays. |
Georgia | Effingham | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Georgia | Fulton | The court’s website has been intermittently down, in addition many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls. |
Georgia | Newton | The court is technically open, however their record keeping system is down. No ETA on when it may be repaired. |
Georgia | Oglethorpe | Court is closed due to COVID. |
Georgia | Ware | Our researchers are back in the court and we are working to complete all pending searches as quickly as possible. |
Georgia | Wayne | The court's record keeping system is down. There is no ETA on repairs. |
Illinois | Cook County | The court's record keeping system is functioning normally once again and we are processing searches as quickly as possible. |
Illinois | St. Clair | The court’s website has been fully restored from the Malware attack. We are working through the backlog. |
Illinois | Will | Court has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays. |
Kentucky | Grant | Court is closed due to COVID |
Kentucky | Henry | The court is moving facilities next week. They are expected to reopen in the new location 9/27. |
Kentucky | All other Counties | Expect delays due to limited access to the courts and a backlog of requests. |
Louisiana | Livingston, St. Helena | The courts have reopened post hurricane. We are processing orders as quickly as possible. |
Louisiana | Jefferson | The court’s record keeping system is functional once again and we are processing searches as quickly as possible. |
Louisiana | St. James | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Louisiana | St. John the Baptist | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Louisiana | Terrebonne | The court is closed but we are able to access their record keeping system. Any searches that require file pulls will be delayed. |
Massachusetts | All Counties | Cases requiring clerk assistance may be delayed |
Massachusetts | All Counties | The record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed. |
Massachusetts | Hampden | The courthouse has been closed for mold. We are able to process some searches from other courthouses, but any search requiring a file pull will be delayed. |
Maryland | All Counties | The record keeping system that is used throughout the state of Maryland is experiencing intermittent outages which are causing searches to be delayed. |
Michigan | All other counties | Expect delays due to limited access to the courts and a backlog of requests. |
Michigan | Cass | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Charlevoix | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Crawford | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution |
Michigan | Keweenaw | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Missaukee | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Montcalm | Clerk search only. Court is short staffed due to summer vacations and Covid. Expect delays. |
Michigan | Oakland | Limited access, expect delays. |
Michigan | Washtenaw | Limited access, expect delays. |
Michigan | Wayne | Cases requiring clerk assistance may be delayed. |
Michigan | Wexford | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution. |
Michigan | All other counties | Expect delays due to limited access to the courts and a backlog of requests. |
Mississippi | Attala | The Justice court is clerk searched and one of the clerks has been out due to Covid which is slowing the process. |
Mississippi | Forrest | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Green | The Justice Court can only be searched by clerks and they are currently very behind in processing requests., Please expect delays. |
Mississippi | Harrison | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Itawamba | The terminal in the Justice court has been repaired. We are processing orders as quickly as possible. |
Mississippi | Jackson | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Pike | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | George, Lamar, Marion, Oktibbeha, Pearl River, Perry & Stone | Able to conduct full criminal research in the following courts once again. Please keep in mind that document requests may still be delayed. |
Mississippi | Itawamba | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Mississippi | Tippah | The record keeping system in the justice court is back up and we are processing searches as quickly as possible. |
Mississippi | Wilkinson | The court has reopened and we are processing searches as quickly as possible. |
Mississippi | Yalobusha | The court has reopened and we are processing searches as quickly as possible. |
Missouri | Statewide | The State Police are experiencing a high volume of requests. They have advised to allow 7-10 business days before inquiring on pending requests. |
Montana | Lewis and Clark County | Clerk search only, limited staff, expect delays |
Montana | Silver Bow | Searches must be conducted by clerks. The court is currently backlogged with requests. Expect delays. |
Nevada | Pershing | Court is clerk searched and they are short staffed due to a COVID outbreak. Expect delays. |
North Carolina | All Courts | Cases requiring clerk assistance may be delayed |
Ohio | Montgomery | Miamisburg Municipal court's record keeping system is down. |
Pennsylvania | All Courts | Cases requiring clerk assistance may be delayed |
Puerto Rico | All Courts | Cases requiring clerk assistance may be delayed |
Tennessee | Benton | All searches must be completed by clerks and they are currently backed up with requests. |
Tennessee | Coffee County | Cases requiring clerk assistance may be delayed |
Tennessee | Davidson | Searches with older possible cases require files to be pulled. Files can only be pulled by the clerks who are not in the court every day. Expect delays. |
Tennessee | Gibson | The Humboldt court is closed due to Covid. |
Tennessee | Hardeman | The court has reopened and we are processing searches as quickly as possible. |
Tennessee | Henderson | The court is open and we are processing searches as quickly as possible. |
Tennessee | Lauderdale | Court is reopen again by appointment. We will process any outstanding searches as quickly as possible. |
Tennessee | Lawrence | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Tennessee | Rutherford | The court recently transitioned to new record keeping system. The new system does not use the same case numbers as the old system. Many searches require extra research as a result. |
Tennessee | Shelby | Searches with older possible cases require files to be pulled. The file pull process is cumbersome and slow. Expect delays. |
Tennessee | Tipton | The court is open and we are processing searches as quickly as possible. |
Virginia | Statewide Search | The VA State Police are experiencing longer turn-around time delays due to the impacts of COVID and staffing. Processing ETAs are currently not available. |
I-9 Verifications:
The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.
This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.
August 2020 Update:
ICE announces another extension to I-9 compliance flexibility
July 2020 Update:
March 2020 Update:
DHS announces flexibility in requirements related to Form I-9 compliance
International Searches:
Expect delays in processing for all product lines.
Education & Employment Verification:
Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.
Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.
Drug Screening Solutions (Labs and Clinics):
LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed. Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.
Update on Wearing Masks:
Fingerprinting:
Motor Vehicle Driving History:
We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.
Area | Jurisdiction | Dates |
---|---|---|
Delayed & Closed Courts: | ||
Arkansas | Crittenden | Cases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests. |
Arkansas | Washington County | District Court searches must be completed by the clerks. The court is short staffed. |
California | Contra Costa | Cases requiring clerk assistance may be delayed |
California | El Dorado | Court is moving to clerk search only, expect delays |
California | Humboldt | Cases requiring clerk assistance may be delayed |
California | Kern | The court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays. |
California | Kings | The PAT is once again available and we are working to complete searches as quickly as possible. |
California | Los Angeles | No DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays. |
California | Marin | Cases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays. |
California | San Bernardino | Court has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance. |
California | San Joaquin | Possible records must have identifiers confirmed through the court clerks. Expect delays. |
California | Santa Barbara | Any searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up. |
California | Santa Clara | The court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays. |
California | Solano | Courts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog. |
California | Ventura | Possible records must have identifiers confirmed through the court clerks. Expect delays. |
Georgia | Baldwin | Court is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations. |
Georgia | Bibb | Cases requiring clerk assistance may be delayed |
Georgia | Clayton | Very limited access, expect major delays |
Georgia | DeKalb | Court will not allow any access. Any searches requiring files to be pulled cannot be processed at this time. |
Georgia | Dougherty | The court has gone back to requiring appointments and they are also limiting the number of appointments that each researcher can make each week. Expect delays. |
Georgia | Effingham | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Georgia | Fulton | The court’s website has been intermittently down, in addition many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls. |
Georgia | Newton | The court is technically open, however their record keeping system is down. No ETA on when it may be repaired. |
Georgia | Oglethorpe | Court is closed due to COVID. |
Georgia | Ware | Our researchers are back in the court and we are working to complete all pending searches as quickly as possible. |
Georgia | Wayne | We are able to access the court by appointment only. The court is limiting each appointment to two hours. Expect delays. |
Illinois | Cook County | The court's record keeping system is functioning normally once again and we are processing searches as quickly as possible. |
Illinois | St. Clair | The court’s website has been fully restored from the Malware attack. We are working through the backlog. |
Illinois | Will | Court has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays. |
Kentucky | Grant | Court is closed due to COVID |
Kentucky | Henry | The court is moving facilities next week. They are expected to reopen in the new location 9/27. |
Kentucky | All other Counties | Expect delays due to limited access to the courts and a backlog of requests. |
Louisiana | Livingston, St. Helena | The courts have reopened post hurricane. We are processing orders as quickly as possible. |
Louisiana | Jefferson | The court’s record keeping system is down due to Randsomware. We are unable to process any searches. |
Louisiana | St. James | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Louisiana | St. John the Baptist | Closed due to hurricane |
Louisiana | Terrebonne | The court is closed but we are able to access their record keeping system. Any searches that require file pulls will be delayed. |
Massachusetts | All Counties | Cases requiring clerk assistance may be delayed |
Massachusetts | All Counties | The record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed. |
Massachusetts | Hampden | The courthouse has been closed for mold. We are able to process some searches from other courthouses, but any search requiring a file pull will be delayed. |
Maryland | All Counties | The record keeping system that is used throughout the state of Maryland is experiencing intermittent outages which are causing searches to be delayed. |
Michigan | All other counties | Expect delays due to limited access to the courts and a backlog of requests. |
Michigan | Cass | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Charlevoix | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Crawford | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution |
Michigan | Keweenaw | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Missaukee | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Montcalm | Clerk search only. Court is short staffed due to summer vacations and Covid. Expect delays. |
Michigan | Oakland | Limited access, expect delays. |
Michigan | Washtenaw | Limited access, expect delays. |
Michigan | Wayne | Cases requiring clerk assistance may be delayed. |
Michigan | Wexford | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution. |
Michigan | All other counties | Expect delays due to limited access to the courts and a backlog of requests. |
Mississippi | Attala | The Justice court is clerk searched and one of the clerks has been out due to Covid which is slowing the process. |
Mississippi | Forrest | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Green | The Justice Court can only be searched by clerks and they are currently very behind in processing requests., Please expect delays. |
Mississippi | Harrison | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Itawamba | The terminal in the Justice court has been repaired. We are processing orders as quickly as possible. |
Mississippi | Jackson | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Pike | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | George, Lamar, Marion, Oktibbeha, Pearl River, Perry & Stone | Able to conduct full criminal research in the following courts once again. Please keep in mind that document requests may still be delayed. |
Mississippi | Itawamba | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Mississippi | Tippah | The Justice court’s record keeping system is down. |
Mississippi | Wilkinson | The court has reopened and we are processing searches as quickly as possible. |
Missouri | Statewide | The State Police are experiencing a high volume of requests. They have advised to allow 7-10 business days before inquiring on pending requests. |
Montana | Lewis and Clark County | Clerk search only, limited staff, expect delays |
Montana | Silver Bow | Searches must be conducted by clerks. The court is currently backlogged with requests. Expect delays. |
Nevada | Pershing | Court is clerk searched and they are short staffed due to a COVID outbreak. Expect delays. |
North Carolina | All Courts | Cases requiring clerk assistance may be delayed |
Ohio | Montgomery | Miamisburg Municipal court's record keeping system is down. |
Pennsylvania | All Courts | Cases requiring clerk assistance may be delayed |
Puerto Rico | All Courts | Cases requiring clerk assistance may be delayed |
Tennessee | Benton | All searches must be completed by clerks and they are currently backed up with requests. |
Tennessee | Coffee County | Cases requiring clerk assistance may be delayed |
Tennessee | Davidson | Searches with older possible cases require files to be pulled. Files can only be pulled by the clerks who are not in the court every day. Expect delays. |
Tennessee | Gibson | The Humboldt court is closed due to Covid. |
Tennessee | Hardeman | The court has reopened and we are processing searches as quickly as possible. |
Tennessee | Henderson | The court is open and we are processing searches as quickly as possible. |
Tennessee | Lauderdale | Court is reopen again by appointment. We will process any outstanding searches as quickly as possible. |
Tennessee | Lawrence | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Tennessee | Rutherford | The court recently transitioned to new record keeping system. The new system does not use the same case numbers as the old system. Many searches require extra research as a result. |
Tennessee | Shelby | Searches with older possible cases require files to be pulled. The file pull process is cumbersome and slow. Expect delays. |
Tennessee | Tipton | The court is open and we are processing searches as quickly as possible. |
Virginia | Statewide Search | The VA State Police are experiencing longer turn-around time delays due to the impacts of COVID and staffing. Processing ETAs are currently not available. |
I-9 Verifications:
The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.
This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.
August 2020 Update:
ICE announces another extension to I-9 compliance flexibility
July 2020 Update:
March 2020 Update:
DHS announces flexibility in requirements related to Form I-9 compliance
International Searches:
Expect delays in processing for all product lines.
Education & Employment Verification:
Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.
Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.
Drug Screening Solutions (Labs and Clinics):
LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed. Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.
Update on Wearing Masks:
Fingerprinting:
Motor Vehicle Driving History:
We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.
Area | Jurisdiction | Dates |
---|---|---|
Delayed & Closed Courts: | ||
Arkansas | Crittenden | Cases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests. |
Arkansas | Washington County | District Court searches must be completed by the clerks. The court is short staffed. |
California | Contra Costa | Cases requiring clerk assistance may be delayed |
California | El Dorado | Court is moving to clerk search only, expect delays |
California | Humboldt | Cases requiring clerk assistance may be delayed |
California | Kern | The court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays. |
California | Kings | The PAT is once again available and we are working to complete searches as quickly as possible. |
California | Los Angeles | No DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays. |
California | Marin | Cases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays. |
California | San Bernardino | Court has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance. |
California | San Joaquin | Possible records must have identifiers confirmed through the court clerks. Expect delays. |
California | Santa Barbara | Any searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up. |
California | Santa Clara | The court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays. |
California | Solano | Courts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog. |
California | Ventura | Possible records must have identifiers confirmed through the court clerks. Expect delays. |
Georgia | Baldwin | Court is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations. |
Georgia | Bibb | Cases requiring clerk assistance may be delayed |
Georgia | Clayton | Very limited access, expect major delays |
Georgia | DeKalb | Court will not allow any access. Any searches requiring files to be pulled cannot be processed at this time. |
Georgia | Dougherty | The court has gone back to requiring appointments and they are also limiting the number of appointments that each researcher can make each week. Expect delays. |
Georgia | Effingham | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Georgia | Fulton | The court’s website has been intermittently down, in addition many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls. |
Georgia | Newton | The court is technically open, however their record keeping system is down. No ETA on when it may be repaired. |
Georgia | Oglethorpe | Court is closed due to COVID. |
Georgia | Ware | Our researchers are back in the court and we are working to complete all pending searches as quickly as possible. |
Georgia | Wayne | We are able to access the court by appointment only. The court is limiting each appointment to two hours. Expect delays. |
Illinois | Cook County | The court's record keeping system is functioning normally once again and we are processing searches as quickly as possible. |
Illinois | St. Clair | The court’s website has been fully restored from the Malware attack. We are working through the backlog. |
Illinois | Will | Court has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays. |
Kentucky | Grant | Court is closed due to COVID |
Kentucky | Lincoln | The court has reopened but they are limiting our researcher to one visit a week. Expect delays. |
Kentucky | All other Counties | Expect delays due to limited access to the courts and a backlog of requests. |
Louisiana | Livingston, St. Helena | The courts have reopened post hurricane. We are processing orders as quickly as possible. |
Louisiana | Jefferson | The court’s record keeping system is down due to Randsomware. We are unable to process any searches. |
Louisiana | St. James | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Louisiana | St. John the Baptist | Closed due to hurricane |
Louisiana | Terrebonne | The court is closed but we are able to access their record keeping system. Any searches that require file pulls will be delayed. |
Massachusetts | All Counties | Cases requiring clerk assistance may be delayed |
Massachusetts | All Counties | The record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed. |
Massachusetts | Hampden | The courthouse has been closed for mold. We are able to process some searches from other courthouses, but any search requiring a file pull will be delayed. |
Maryland | All Counties | The record keeping system that is used throughout the state of Maryland is experiencing intermittent outages which are causing searches to be delayed. |
Michigan | All other counties | Expect delays due to limited access to the courts and a backlog of requests. |
Michigan | Cass | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Charlevoix | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Crawford | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution |
Michigan | Keweenaw | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Missaukee | The district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution. |
Michigan | Montcalm | Clerk search only. Court is short staffed due to summer vacations and Covid. Expect delays. |
Michigan | Oakland | Limited access, expect delays. |
Michigan | Washtenaw | Limited access, expect delays. |
Michigan | Wayne | Cases requiring clerk assistance may be delayed. |
Michigan | Wexford | Both courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution. |
Michigan | All other counties | Expect delays due to limited access to the courts and a backlog of requests. |
Mississippi | Attala | The Justice court is clerk searched and one of the clerks has been out due to Covid which is slowing the process. |
Mississippi | Forrest | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Green | The Justice Court can only be searched by clerks and they are currently very behind in processing requests., Please expect delays. |
Mississippi | Harrison | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Itawamba | The terminal in the Justice court has been repaired. We are processing orders as quickly as possible. |
Mississippi | Jackson | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | Pike | The court has reopened post hurricane. We are processing orders as quickly as possible. |
Mississippi | George, Lamar, Marion, Oktibbeha, Pearl River, Perry & Stone | Able to conduct full criminal research in the following courts once again. Please keep in mind that document requests may still be delayed. |
Mississippi | Itawamba | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Mississippi | Tippah | The Justice court’s record keeping system is down. |
Mississippi | Wilkinson | The court has reopened and we are processing searches as quickly as possible. |
Missouri | Statewide | The State Police are experiencing a high volume of requests. They have advised to allow 7-10 business days before inquiring on pending requests. |
Montana | Lewis and Clark County | Clerk search only, limited staff, expect delays |
Montana | Silver Bow | Searches must be conducted by clerks. The court is currently backlogged with requests. Expect delays. |
Nevada | Pershing | Court is clerk searched and they are short staffed due to a COVID outbreak. Expect delays. |
North Carolina | All Courts | Cases requiring clerk assistance may be delayed |
Ohio | Montgomery | Miamisburg Municipal court's record keeping system is down. |
Pennsylvania | All Courts | Cases requiring clerk assistance may be delayed |
Puerto Rico | All Courts | Cases requiring clerk assistance may be delayed |
Tennessee | Cheatham | Still working on catching up from the COVID closure. |
Tennessee | Coffee County | Cases requiring clerk assistance may be delayed |
Tennessee | Davidson | Searches with older possible cases require files to be pulled. Files can only be pulled by the clerks who are not in the court every day. Expect delays. |
Tennessee | Gibson | The Humboldt court is closed due to Covid. |
Tennessee | Hardeman | The court has reopened and we are processing searches as quickly as possible. |
Tennessee | Henderson | The court is open and we are processing searches as quickly as possible. |
Tennessee | Lauderdale | Court is reopen again by appointment. We will process any outstanding searches as quickly as possible. |
Tennessee | Lawrence | This court has now reopened after Covid closure. We will process outstanding orders as quickly as possible. |
Tennessee | Rutherford | The court recently transitioned to new record keeping system. The new system does not use the same case numbers as the old system. Many searches require extra research as a result. |
Tennessee | Shelby | Searches with older possible cases require files to be pulled. The file pull process is cumbersome and slow. Expect delays. |
Tennessee | Tipton | The court is open and we are processing searches as quickly as possible. |
Virginia | Statewide Search | The VA State Police are experiencing longer turn-around time delays due to the impacts of COVID and staffing. Processing ETAs are currently not available. |
I-9 Verifications:
The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.
This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.
August 2020 Update:
ICE announces another extension to I-9 compliance flexibility
July 2020 Update:
March 2020 Update:
DHS announces flexibility in requirements related to Form I-9 compliance
International Searches:
Expect delays in processing for all product lines.
Education & Employment Verification:
Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.
Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.
Drug Screening Solutions (Labs and Clinics):
LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed. Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.
Update on Wearing Masks:
Fingerprinting:
Motor Vehicle Driving History:
We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.