Coronavirus COVID-19 Notification

Our goal is to keep our clients and partners updated with the changes that may delay your screening services turnaround time due to federal, state and local municipality management of the Coronavirus/COVID-19. This dedicated site will be regularly updated as intelligence is collected.

August 31, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa Cases requiring clerk assistance may be delayed
CaliforniaEl DoradoCourt is moving to clerk search only, expect delays
CaliforniaHumboldtCases requiring clerk assistance may be delayed
CaliforniaKernThe court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays.
CaliforniaKingsThe court has shut down all of the PAT’s and the clerks will not provide any assistance. They are citing Covid as the reason.
CaliforniaLos AngelesNo DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays.
CaliforniaMarinCases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSan JoaquinPossible records must have identifiers confirmed through the court clerks. Expect delays.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraThe court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
CaliforniaVenturaPossible records must have identifiers confirmed through the court clerks. Expect delays.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaDoughertyThe court has gone back to requiring appointments and they are also limiting the number of appointments that each researcher can make each week. Expect delays.
GeorgiaEffinghamThis court has now reopened after Covid closure. We will process outstanding orders as quickly as possible.
GeorgiaFultonThe court’s website has been intermittently down, in addition many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls.
GeorgiaNewtonThe court is technically open, however their record keeping system is down. No ETA on when it may be repaired.
GeorgiaTaylorThe courthouse is closed. We are able to still access their record keeping system, but some orders that require clerk assistance will be delayed.
GeorgiaWayneCourt is closed due to Covid. No ETA on possible reopening.
IllinoisCook CountyThe PAT’s in the courts have been intermittently down causing delays. Cases requiring clerk assistance may be delayed.
IllinoisSt. ClairThe court’s website has been fully restored from the Malware attack. We are working through the backlog.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyLincolnCourt is closed due to Covid. No ETA on possible reopening.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaMultiple CourtsA majority of the courts in the state are temporarily closed due to the hurricane.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MassachusettsAll CountiesThe record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganCassThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
Michigan CharlevoixThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCrawfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution
MichiganKeweenawBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MichiganMontcalmClerk search only. Court is short staffed due to summer vacations and Covid. Expect delays.
MichiganOaklandLimited access, expect delays.
MichiganWashtenawLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MichiganWexfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MississippiAmite, Forest, George, Green, Hancock, Harrison, Jackson, Lamar, Marion, Oktibbeha, Pearl River, Perry, Pike, Stone, Walthall & WilkinsonClosed due to the Hurricane
MississippiChickasawBoth the Justice and Circuit courts are closed due to Covid.
MississippiItawambaThis court has now reopened after Covid closure. We will process outstanding orders as quickly as possible.
MississippiPrentissJustice court has closed due to Covid. They are currently stating that they will reopen 9/1, we will keep checking back to see if this changes.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
MontanaSilver BowSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
OhioMontgomeryMiamisburg Municipal court's record keeping system is down.
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyCases requiring clerk assistance may be delayed
TennesseeDavidsonSearches with older possible cases require files to be pulled. Files can only be pulled by the clerks who are not in the court every day. Expect delays.
TennesseeHardemanThe court is closed due to COVID.
TennesseeHendersonThe court is open and we are processing searches as quickly as possible.
TennesseeHumphreysThis court has now re-opened and is beginning to process work. Outstanding orders will be processed as quickly as possible. The court clerks have advised to expect up to a 10 day turnaround on searches.
TennesseeLauderdaleCourt is reopen again by appointment. We will process any outstanding searches as quickly as possible.
TennesseeLawrenceThis court has now reopened after Covid closure. We will process outstanding orders as quickly as possible.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
TennesseeRutherfordThe court recently transitioned to new record keeping system. The new system does not use the same case numbers as the old system. Many searches require extra research as a result.
TennesseeShelbySearches with older possible cases require files to be pulled. The file pull process is cumbersome and slow. Expect delays.
TennesseeTiptonOur researchers will return to the court on 8/26/2021. We will process any outstanding searches as quickly as possible.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

August 30, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa Cases requiring clerk assistance may be delayed
CaliforniaEl DoradoCourt is moving to clerk search only, expect delays
CaliforniaHumboldtCases requiring clerk assistance may be delayed
CaliforniaKernThe court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays.
CaliforniaKingsThe court has shut down all of the PAT’s and the clerks will not provide any assistance. They are citing Covid as the reason.
CaliforniaLos AngelesNo DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays.
CaliforniaMarinCases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSan JoaquinPossible records must have identifiers confirmed through the court clerks. Expect delays.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraThe court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
CaliforniaVenturaPossible records must have identifiers confirmed through the court clerks. Expect delays.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaDoughertyThe court has gone back to requiring appointments and they are also limiting the number of appointments that each researcher can make each week. Expect delays.
GeorgiaEffinghamCourt is closed due to COVID
GeorgiaFultonThe court’s website has been intermittently down, in addition many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls.
GeorgiaNewtonThe court is technically open, however their record keeping system is down. No ETA on when it may be repaired.
GeorgiaTaylorThe courthouse is closed. We are able to still access their record keeping system, but some orders that require clerk assistance will be delayed.
GeorgiaWayneCourt is closed due to Covid. No ETA on possible reopening.
IllinoisCook CountyThe PAT’s in the courts have been intermittently down causing delays. Cases requiring clerk assistance may be delayed.
IllinoisSt. ClairThe court’s website has been fully restored from the Malware attack. We are working through the backlog.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyLincolnCourt is closed due to Covid. No ETA on possible reopening.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaIberiaClosed due to hurrican
LouisianaSt. LandryClosed due to hurricane
LouisianaSt. MaryClosed due to hurricane
LouisianaVermillionClosed due to hurricane.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MassachusettsAll CountiesThe record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganCassThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
Michigan CharlevoixThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCrawfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution
MichiganKeweenawBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MichiganMontcalmClerk search only. Court is short staffed due to summer vacations and Covid. Expect delays.
MichiganOaklandLimited access, expect delays.
MichiganWashtenawLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MichiganWexfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MississippiChickasawBoth the Justice and Circuit courts are closed due to Covid.
MississippiItawambaJustice court is closed due to Covid. They stated it is unlikely they will reopen this week.
MississippiPrentissJustice court has closed due to Covid. They are currently stating that they will reopen 9/1, we will keep checking back to see if this changes.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
MontanaSilver BowSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
OhioMontgomeryMiamisburg Municipal court's record keeping system is down.
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyCases requiring clerk assistance may be delayed
TennesseeDavidsonSearches with older possible cases require files to be pulled. Files can only be pulled by the clerks who are not in the court every day. Expect delays.
TennesseeHardemanThe court is closed due to COVID.
TennesseeHendersonThe court is open and we are processing searches as quickly as possible.
TennesseeHumphreysThe court is closed due to flooding.
TennesseeLauderdaleCourt is reopen again by appointment. We will process any outstanding searches as quickly as possible.
TennesseeLawrenceCourt is closed due to COVID
TennesseeRobertsonCourt has re-opened and is working through the backlog.
TennesseeRutherfordThe court recently transitioned to new record keeping system. The new system does not use the same case numbers as the old system. Many searches require extra research as a result.
TennesseeShelbySearches with older possible cases require files to be pulled. The file pull process is cumbersome and slow. Expect delays.
TennesseeTiptonOur researchers will return to the court on 8/26/2021. We will process any outstanding searches as quickly as possible.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

August 27, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa Cases requiring clerk assistance may be delayed
CaliforniaEl DoradoCourt is moving to clerk search only, expect delays
CaliforniaHumboldtCases requiring clerk assistance may be delayed
CaliforniaKernThe court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays.
CaliforniaKingsThe court has shut down all of the PAT’s and the clerks will not provide any assistance. They are citing Covid as the reason.
CaliforniaLos AngelesNo DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays.
CaliforniaMarinCases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSan JoaquinPossible records must have identifiers confirmed through the court clerks. Expect delays.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraThe court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
CaliforniaVenturaPossible records must have identifiers confirmed through the court clerks. Expect delays.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaBullochClosed due to COVID exposure in the court
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaEffinghamCourt is closed due to COVID
GeorgiaFultonThe court’s website has been intermittently down, in addition many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls.
GeorgiaGwinnettCourt is allowing access again. We are working to get caught up as quickly as possible.
GeorgiaJenkinsCourt has reopened and we are processing searches as quickly as possible.
GeorgiaNewtonThe court is technically open, however their record keeping system is down. No ETA on when it may be repaired.
GeorgiaTaylorThe courthouse is closed. We are able to still access their record keeping system, but some orders that require clerk assistance will be delayed.
GeorgiaWayneCourt is closed due to Covid. No ETA on possible reopening.
IllinoisCook CountyThe PAT’s in the courts have been intermittently down causing delays. Cases requiring clerk assistance may be delayed.
IllinoisSt. ClairThe court’s website has been fully restored from the Malware attack. We are working through the backlog.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyHarlanCourt has closed due to COVID exposure among the clerks.
KentuckyLincolnCourt is closed due to Covid. No ETA on possible reopening.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MassachusettsAll CountiesThe record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganCassThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
Michigan CharlevoixThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCrawfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution
MichiganEmmetWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganHoughtonBoth courts are once again open and processing criminal searches. We are working with the court to complete all pending searches.
MichiganKeweenawBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MichiganMontcalmClerk search only. Court is short staffed due to summer vacations and Covid. Expect delays.
MichiganOaklandLimited access, expect delays.
MichiganOtsegoWe once again have access to both Courts. The District Court is requiring that a form be completed and submitted to the clerks in order for them to complete each search. May cause slight delays.
MichiganWashtenawLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MichiganWexfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MississippiItawambaJustice court is closed due to Covid. They stated it is unlikely they will reopen this week.
MississippiPrentissJustice court has closed due to Covid. They are currently stating that they will reopen 9/1, we will keep checking back to see if this changes.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
MontanaSilver BowSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
OhioMontgomeryMiamisburg Municipal court's record keeping system is down.
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyCases requiring clerk assistance may be delayed
TennesseeDavidsonSearches with older possible cases require files to be pulled. Files can only be pulled by the clerks who are not in the court every day. Expect delays.
TennesseeHardemanThe court is closed due to COVID.
TennesseeHendersonThe court is open and we are processing searches as quickly as possible.
TennesseeHumphreysThe court is closed due to flooding.
TennesseeLauderdaleCourt is reopen again by appointment. We will process any outstanding searches as quickly as possible.
TennesseeLawrenceCourt is closed due to COVID
TennesseeRobertsonCourt has re-opened and is working through the backlog.
TennesseeRutherfordThe court recently transitioned to new record keeping system. The new system does not use the same case numbers as the old system. Many searches require extra research as a result.
TennesseeShelbySearches with older possible cases require files to be pulled. The file pull process is cumbersome and slow. Expect delays.
TennesseeTiptonOur researchers will return to the court on 8/26/2021. We will process any outstanding searches as quickly as possible.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

August 26, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa Cases requiring clerk assistance may be delayed
CaliforniaEl DoradoCourt is moving to clerk search only, expect delays
CaliforniaHumboldtCases requiring clerk assistance may be delayed
CaliforniaKernThe court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays.
CaliforniaKingsThe court has shut down all of the PAT’s and the clerks will not provide any assistance. They are citing Covid as the reason.
CaliforniaLos AngelesNo DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays.
CaliforniaMarinCases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSan JoaquinPossible records must have identifiers confirmed through the court clerks. Expect delays.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraThe court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
CaliforniaVenturaPossible records must have identifiers confirmed through the court clerks. Expect delays.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaBullochClosed due to COVID exposure in the court
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaEffinghamCourt is closed due to COVID
GeorgiaFultonThe court’s website has been intermittently down, in addition many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls.
GeorgiaGwinnettCourt is allowing access again. We are working to get caught up as quickly as possible.
GeorgiaJenkinsCourt has reopened and we are processing searches as quickly as possible.
GeorgiaNewtonThe court is technically open, however their record keeping system is down. No ETA on when it may be repaired.
GeorgiaWayneCourt is closed due to Covid. No ETA on possible reopening.
IllinoisCook CountyThe PAT’s in the courts have been intermittently down causing delays. Cases requiring clerk assistance may be delayed.
IllinoisSt. ClairThe court’s website has been fully restored from the Malware attack. We are working through the backlog.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyHarlanCourt has closed due to COVID exposure among the clerks.
KentuckyLincolnCourt is closed due to Covid. No ETA on possible reopening.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MassachusettsAll CountiesThe record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganCassThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
Michigan CharlevoixThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCrawfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution
MichiganEmmetWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganHoughtonBoth courts are once again open and processing criminal searches. We are working with the court to complete all pending searches.
MichiganKeweenawBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MichiganMontcalmClerk search only. Court is short staffed due to summer vacations and Covid. Expect delays.
MichiganOaklandLimited access, expect delays.
MichiganOtsegoWe once again have access to both Courts. The District Court is requiring that a form be completed and submitted to the clerks in order for them to complete each search. May cause slight delays.
MichiganWashtenawLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MichiganWexfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MississippiItawambaJustice court is closed due to Covid. They stated it is unlikely they will reopen this week.
MississippiPrentissJustice court has closed due to Covid. They are currently stating that they will reopen 9/1, we will keep checking back to see if this changes.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
MontanaSilver BowSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
OhioMontgomeryMiamisburg Municipal court's record keeping system is down.
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyCases requiring clerk assistance may be delayed
TennesseeDavidsonSearches with older possible cases require files to be pulled. Files can only be pulled by the clerks who are not in the court every day. Expect delays.
TennesseeHendersonThe court is open and we are processing searches as quickly as possible.
TennesseeHumphreysThe court is closed due to flooding.
TennesseeLauderdaleDue to a Covid outbreak among the staff, the court is not allowing any public access at least for the remainder of the week.
TennesseeLawrenceCourt is closed due to COVID
TennesseeRobertsonCourt has re-opened and is working through the backlog.
TennesseeRutherfordThe court recently transitioned to new record keeping system. The new system does not use the same case numbers as the old system. Many searches require extra research as a result.
TennesseeShelbySearches with older possible cases require files to be pulled. The file pull process is cumbersome and slow. Expect delays.
TennesseeTiptonOur researchers will return to the court on 8/26/2021. We will process any outstanding searches as quickly as possible.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

August 25, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa Cases requiring clerk assistance may be delayed
CaliforniaEl DoradoCourt is moving to clerk search only, expect delays
CaliforniaHumboldtCases requiring clerk assistance may be delayed
CaliforniaKernThe court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays.
CaliforniaKingsThe court has shut down all of the PAT’s and the clerks will not provide any assistance. They are citing Covid as the reason.
CaliforniaLos AngelesNo DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays.
CaliforniaMarinCases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSan JoaquinPossible records must have identifiers confirmed through the court clerks. Expect delays.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraThe court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
CaliforniaVenturaPossible records must have identifiers confirmed through the court clerks. Expect delays.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaBullochClosed due to COVID exposure in the court
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaEffinghamCourt is closed due to COVID
GeorgiaFultonThe court’s website has been intermittently down, in addition many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls.
GeorgiaGwinnettCourt is allowing access again. We are working to get caught up as quickly as possible.
GeorgiaJenkinsCourt has reopened and we are processing searches as quickly as possible.
GeorgiaNewtonThe court is technically open, however their record keeping system is down. No ETA on when it may be repaired.
GeorgiaWayneCourt is closed due to Covid. No ETA on possible reopening.
IllinoisCook CountyThe PAT’s in the courts have been intermittently down causing delays. Cases requiring clerk assistance may be delayed.
IllinoisSt. ClairThe court’s website has been fully restored from the Malware attack. We are working through the backlog.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyHarlanCourt has closed due to COVID exposure among the clerks.
KentuckyLincolnCourt is closed due to Covid. No ETA on possible reopening.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MassachusettsAll CountiesThe record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganCassThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
Michigan CharlevoixThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCrawfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution
MichiganEmmetWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganHoughtonBoth courts are once again open and processing criminal searches. We are working with the court to complete all pending searches.
MichiganKeweenawBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MichiganMontcalmClerk search only. Court is short staffed due to summer vacations and Covid. Expect delays.
MichiganOaklandLimited access, expect delays.
MichiganOtsegoWe once again have access to both Courts. The District Court is requiring that a form be completed and submitted to the clerks in order for them to complete each search. May cause slight delays.
MichiganWashtenawLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MichiganWexfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MississippiItawambaJustice court is closed due to Covid. They stated it is unlikely they will reopen this week.
MississippiPrentissJustice court has closed due to Covid. They are currently stating that they will reopen 9/1, we will keep checking back to see if this changes.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
MontanaSilver BowSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
OhioMontgomeryMiamisburg Municipal court's record keeping system is down.
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyCases requiring clerk assistance may be delayed
TennesseeDavidsonSearches with older possible cases require files to be pulled. Files can only be pulled by the clerks who are not in the court every day. Expect delays.
TennesseeHendersonThe court is open and we are processing searches as quickly as possible.
TennesseeHumphreysThe court is closed due to flooding.
TennesseeLauderdaleDue to a Covid outbreak among the staff, the court is not allowing any public access at least for the remainder of the week.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
TennesseeRutherfordThe court recently transitioned to new record keeping system. The new system does not use the same case numbers as the old system. Many searches require extra research as a result.
TennesseeShelbySearches with older possible cases require files to be pulled. The file pull process is cumbersome and slow. Expect delays.
TennesseeTiptonCourt remains open but has advised against researchers visiting. They have had three Covid cases among their staff in the last week.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

August 24, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa Cases requiring clerk assistance may be delayed
CaliforniaEl DoradoCourt is moving to clerk search only, expect delays
CaliforniaHumboldtCases requiring clerk assistance may be delayed
CaliforniaKernThe court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays.
CaliforniaLos AngelesNo DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays.
CaliforniaMarinCases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSan JoaquinPossible records must have identifiers confirmed through the court clerks. Expect delays.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraThe court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
CaliforniaVenturaPossible records must have identifiers confirmed through the court clerks. Expect delays.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaBullochClosed due to COVID exposure in the court
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaFultonThe court’s website has been intermittently down, in addition many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls.
GeorgiaGwinnettCourt is allowing access again. We are working to get caught up as quickly as possible.
GeorgiaJenkinsCourt is closed due to Covid. They are not able to provide an ETA on possible reopening’s at this time.
GeorgiaNewtonThe court is technically open, however their record keeping system is down. No ETA on when it may be repaired.
GeorgiaQuitmanCourt remains closed due to Covid. We were asked to check back next week for potential reopen dates.
GeorgiaWayneCourt is closed due to Covid. No ETA on possible reopening.
IllinoisCook CountyThe PAT’s in the courts have been intermittently down causing delays. Cases requiring clerk assistance may be delayed.
IllinoisSt. ClairThe court’s website has been fully restored from the Malware attack. We are working through the backlog.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyHarlanCourt has closed due to COVID exposure among the clerks.
KentuckyLincolnCourt is closed due to Covid. No ETA on possible reopening.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaDeSotoCOVID exposure in the court. Expect delays until at least 8/23.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MassachusettsAll CountiesThe record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganCassThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
Michigan CharlevoixThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCrawfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution
MichiganEmmetWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganHoughtonBoth courts are once again open and processing criminal searches. We are working with the court to complete all pending searches.
MichiganKeweenawBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MichiganMontcalmClerk search only. Court is short staffed due to summer vacations and Covid. Expect delays.
MichiganOaklandLimited access, expect delays.
MichiganOtsegoWe once again have access to both Courts. The District Court is requiring that a form be completed and submitted to the clerks in order for them to complete each search. May cause slight delays.
MichiganWashtenawLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MichiganWexfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MississippiItawambaJustice court is closed due to Covid. They stated it is unlikely they will reopen this week.
MississippiPrentissJustice court has closed due to Covid. They are currently stating that they will reopen 9/1, we will keep checking back to see if this changes.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
MontanaSilver BowSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
OhioMontgomeryMiamisburg Municipal court's record keeping system is down.
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyCases requiring clerk assistance may be delayed
TennesseeDavidsonSearches with older possible cases require files to be pulled. Files can only be pulled by the clerks who are not in the court every day. Expect delays.
TennesseeHendersonThe court is open and we are processing searches as quickly as possible.
TennesseeHumphreysThe court is closed due to flooding.
TennesseeLauderdaleDue to a Covid outbreak among the staff, the court is not allowing any public access at least for the remainder of the week.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
TennesseeRutherfordThe court recently transitioned to new record keeping system. The new system does not use the same case numbers as the old system. Many searches require extra research as a result.
TennesseeShelbySearches with older possible cases require files to be pulled. The file pull process is cumbersome and slow. Expect delays.
TennesseeTiptonCourt staff have Covid, the court is still open but we will not be sending a researcher for the remainder of this week.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

August 23, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa Cases requiring clerk assistance may be delayed
CaliforniaEl DoradoCourt is moving to clerk search only, expect delays
CaliforniaHumboldtCases requiring clerk assistance may be delayed
CaliforniaKernThe court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays.
CaliforniaLos AngelesPossible records must have identifiers confirmed through the court clerks. Expect delays.
CaliforniaMarinCases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSan JoaquinPossible records must have identifiers confirmed through the court clerks. Expect delays.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraThe court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
CaliforniaVenturaPossible records must have identifiers confirmed through the court clerks. Expect delays.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaBullochClosed due to COVID exposure in the court
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaFultonThe court’s website has been intermittently down, in addition many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls.
GeorgiaGwinnettCourt is allowing access again. We are working to get caught up as quickly as possible.
GeorgiaJenkinsCourt is closed due to Covid. They are not able to provide an ETA on possible reopening’s at this time.
GeorgiaNewtonThe court is technically open, however their record keeping system is down. No ETA on when it may be repaired.
GeorgiaQuitmanCourt remains closed due to Covid. We were asked to check back next week for potential reopen dates.
GeorgiaWayneCourt is closed due to Covid. No ETA on possible reopening.
IllinoisCook CountyThe PAT’s in the courts have been intermittently down causing delays. Cases requiring clerk assistance may be delayed.
IllinoisSt. ClairThe court’s website has been fully restored from the Malware attack. We are working through the backlog.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyHarlanCourt has closed due to COVID exposure among the clerks.
KentuckyLincolnCourt is closed due to Covid. No ETA on possible reopening.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaDeSotoCOVID exposure in the court. Expect delays until at least 8/23.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MassachusettsAll CountiesThe record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganCassThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
Michigan CharlevoixThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCrawfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution
MichiganEmmetWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganHoughtonBoth courts are once again open and processing criminal searches. We are working with the court to complete all pending searches.
MichiganKeweenawBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MichiganMontcalmClerk search only. Court is short staffed due to summer vacations and Covid. Expect delays.
MichiganOaklandLimited access, expect delays.
MichiganOtsegoWe once again have access to both Courts. The District Court is requiring that a form be completed and submitted to the clerks in order for them to complete each search. May cause slight delays.
MichiganWashtenawLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MichiganWexfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MississippiItawambaJustice court is closed due to Covid. They stated it is unlikely they will reopen this week.
MississippiPrentissJustice court has closed due to Covid. They are currently stating that they will reopen 9/1, we will keep checking back to see if this changes.
MississippiTallahatchieThe Charleston District court is closed due to flooding. No ETA on when they might reopen.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
MontanaSilver BowSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
OhioMontgomeryMiamisburg Municipal court's record keeping system is down.
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyCases requiring clerk assistance may be delayed
TennesseeDavidsonSearches with older possible cases require files to be pulled. Files can only be pulled by the clerks who are not in the court every day. Expect delays.
TennesseeHendersonThe court is open and we are processing searches as quickly as possible.
TennesseeLauderdaleDue to a Covid outbreak among the staff, the court is not allowing any public access at least for the remainder of the week.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
TennesseeRutherfordThe court recently transitioned to new record keeping system. The new system does not use the same case numbers as the old system. Many searches require extra research as a result.
TennesseeShelbySearches with older possible cases require files to be pulled. The file pull process is cumbersome and slow. Expect delays.
TennesseeTiptonCourt staff have Covid, the court is still open but we will not be sending a researcher for the remainder of this week.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

August 20, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa Cases requiring clerk assistance may be delayed
CaliforniaEl DoradoCourt is moving to clerk search only, expect delays
CaliforniaHumboldtCases requiring clerk assistance may be delayed
CaliforniaKernThe court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays.
CaliforniaLos AngelesPossible records must have identifiers confirmed through the court clerks. Expect delays.
CaliforniaMarinCases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSan JoaquinPossible records must have identifiers confirmed through the court clerks. Expect delays.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraThe court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
CaliforniaVenturaPossible records must have identifiers confirmed through the court clerks. Expect delays.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaBullochClosed due to COVID exposure in the court
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaFultonThe court’s website has been intermittently down, in addition many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls.
GeorgiaGwinnettCourt is allowing access again. We are working to get caught up as quickly as possible.
GeorgiaJenkinsCourt is closed due to Covid. They are not able to provide an ETA on possible reopening’s at this time.
GeorgiaQuitmanCourt is closed due to Covid. Currently stating that they will reopen on 8/20/2021.
GeorgiaWayneCourt is closed due to Covid. No ETA on possible reopening.
IllinoisCook CountyThe PAT’s in the courts have been intermittently down causing delays. Cases requiring clerk assistance may be delayed.
IllinoisSt. ClairThe court’s website has been fully restored from the Malware attack. We are working through the backlog.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyHarlanCourt has closed due to COVID exposure among the clerks.
KentuckyLincolnCourt is closed due to Covid. No ETA on possible reopening.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaDeSotoCOVID exposure in the court. Expect delays until at least 8/23.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MassachusettsAll CountiesThe record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBaragaThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCassThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
Michigan CharlevoixThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCrawfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution
MichiganEmmetWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganHoughtonBoth courts are once again open and processing criminal searches. We are working with the court to complete all pending searches.
MichiganKeweenawBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MichiganMontcalmClerk search only. Court is short staffed due to summer vacations and Covid. Expect delays.
MichiganOaklandLimited access, expect delays.
MichiganOtsegoWe once again have access to both Courts. The District Court is requiring that a form be completed and submitted to the clerks in order for them to complete each search. May cause slight delays.
MichiganWashtenawLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MichiganWexfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MississippiItawambaJustice court is closed due to Covid. They stated it is unlikely they will reopen this week.
MississippiPrentissJustice court has closed due to Covid. They are currently stating that they will reopen 9/1, we will keep checking back to see if this changes.
MississippiTallahatchieThe Charleston District court is closed due to flooding. No ETA on when they might reopen.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
MontanaSilver BowSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
OhioMontgomeryMiamisburg Municipal court's record keeping system is down.
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyCases requiring clerk assistance may be delayed
TennesseeDavidsonSearches with older possible cases require files to be pulled. Files can only be pulled by the clerks who are not in the court every day. Expect delays.
TennesseeHendersonThe court is open and we are processing searches as quickly as possible.
TennesseeLauderdaleDue to a Covid outbreak among the staff, the court is not allowing any public access at least for the remainder of the week.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
TennesseeRutherfordThe court recently transitioned to new record keeping system. The new system does not use the same case numbers as the old system. Many searches require extra research as a result.
TennesseeShelbySearches with older possible cases require files to be pulled. The file pull process is cumbersome and slow. Expect delays.
TennesseeTiptonCourt staff have Covid, the court is still open but we will not be sending a researcher for the remainder of this week.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

August 19, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa Cases requiring clerk assistance may be delayed
CaliforniaEl DoradoCourt is moving to clerk search only, expect delays
CaliforniaHumboldtCases requiring clerk assistance may be delayed
CaliforniaKernThe court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays.
CaliforniaLos AngelesPossible records must have identifiers confirmed through the court clerks. Expect delays.
CaliforniaMarinCases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSan JoaquinPossible records must have identifiers confirmed through the court clerks. Expect delays.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraThe court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
CaliforniaVenturaPossible records must have identifiers confirmed through the court clerks. Expect delays.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaBullochClosed due to COVID exposure in the court
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaFultonThe court’s website has been intermittently down, in addition many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls.
GeorgiaGwinnettCourt is allowing access again. We are working to get caught up as quickly as possible.
GeorgiaQuitmanCourt is closed due to Covid. Currently stating that they will reopen on 8/20/2021.
GeorgiaWayneCourt is closed due to Covid. No ETA on possible reopening.
IllinoisCook CountyThe PAT’s in the courts have been intermittently down causing delays. Cases requiring clerk assistance may be delayed.
IllinoisSt. ClairThe court’s website has been fully restored from the Malware attack. We are working through the backlog.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyHarlanCourt has closed due to COVID exposure among the clerks.
KentuckyLincolnCourt is closed due to Covid. No ETA on possible reopening.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaDeSotoCOVID exposure in the court. Expect delays until at least 8/23.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MassachusettsAll CountiesThe record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBaragaThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCassThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
Michigan CharlevoixThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCrawfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution
MichiganEmmetWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganHoughtonBoth courts are once again open and processing criminal searches. We are working with the court to complete all pending searches.
MichiganKeweenawBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MichiganMontcalmClerk search only. Court is short staffed due to summer vacations and Covid. Expect delays.
MichiganOaklandLimited access, expect delays.
MichiganOtsegoWe once again have access to both Courts. The District Court is requiring that a form be completed and submitted to the clerks in order for them to complete each search. May cause slight delays.
MichiganWashtenawLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MichiganWexfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MississippiItawambaJustice court is closed due to Covid. They stated it is unlikely they will reopen this week.
MississippiPrentissJustice court has closed due to Covid. They are currently stating that they will reopen 9/1, we will keep checking back to see if this changes.
MississippiTallahatchieThe Charleston District court is closed due to flooding. No ETA on when they might reopen.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
MontanaSilver BowSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
OhioMontgomeryMiamisburg Municipal court's record keeping system is down.
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyCases requiring clerk assistance may be delayed
TennesseeDavidsonSearches with older possible cases require files to be pulled. Files can only be pulled by the clerks who are not in the court every day. Expect delays.
TennesseeHendersonThe court is open and we are processing searches as quickly as possible.
TennesseeLauderdaleDue to a Covid outbreak among the staff, the court is not allowing any public access at least for the remainder of the week.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
TennesseeRutherfordThe court recently transitioned to new record keeping system. The new system does not use the same case numbers as the old system. Many searches require extra research as a result.
TennesseeShelbySearches with older possible cases require files to be pulled. The file pull process is cumbersome and slow. Expect delays.
TennesseeTiptonCourt staff have Covid, the court is still open but we will not be sending a researcher for the remainder of this week.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

August 18, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa Cases requiring clerk assistance may be delayed
CaliforniaEl DoradoCourt is moving to clerk search only, expect delays
CaliforniaHumboldtCases requiring clerk assistance may be delayed
CaliforniaKernThe court has redact the DOB from public view. All possible records must be run through the clerk to validate identifiers. The clerks are very overwhelmed by requests at this point. Expect major delays.
CaliforniaLos AngelesPossible records must have identifiers confirmed through the court clerks. Expect delays.
CaliforniaMarinCases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSan JoaquinPossible records must have identifiers confirmed through the court clerks. Expect delays.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraThe court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
CaliforniaVenturaPossible records must have identifiers confirmed through the court clerks. Expect delays.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaBullochClosed due to COVID exposure in the court
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaFultonThe court’s website has been intermittently down, in addition many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls.
GeorgiaGwinnettCourt is allowing access again. We are working to get caught up as quickly as possible.
GeorgiaQuitmanCourt is closed due to Covid. Currently stating that they will reopen on 8/20/2021.
GeorgiaWayneCourt is closed due to Covid. No ETA on possible reopening.
IllinoisCook CountyThe PAT’s in the courts have been intermittently down causing delays. Cases requiring clerk assistance may be delayed.
IllinoisSt. ClairThe court’s website has been fully restored from the Malware attack. We are working through the backlog.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyHarlanCourt has closed due to COVID exposure among the clerks.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaDeSotoCOVID exposure in the court. Expect delays until at least 8/23.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MassachusettsAll CountiesThe record keeping system that is used throughout the state of Massachusetts is experiencing intermittent outages which are causing searches to be delayed.
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBaragaThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCassThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
Michigan CharlevoixThe district court is no longer allowing any access to criminal records. We are working with the PBSA and the court to seek a resolution.
MichiganCrawfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution
MichiganEmmetWe are able to process criminal searches in both the Circuit and District Courts again.
MichiganHoughtonBoth courts are once again open and processing criminal searches. We are working with the court to complete all pending searches.
MichiganKeweenawBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MichiganMontcalmClerk search only. Court is short staffed due to summer vacations and Covid. Expect delays.
MichiganOaklandLimited access, expect delays.
MichiganOtsegoWe once again have access to both Courts. The District Court is requiring that a form be completed and submitted to the clerks in order for them to complete each search. May cause slight delays.
MichiganWashtenawLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MichiganWexfordBoth courts are no longer allowing public access to court records. We are working with the PBSA and the court to seek a resolution.
MississippiItawambaThe PAT is back up and running and we are currently working through the backlog. Orders will be processed as quickly as possible.
MississippiPrentissJustice court has closed due to Covid. They are currently stating that they will reopen 9/1, we will keep checking back to see if this changes.
MississippiTallahatchieThe Charleston District court is closed due to flooding. No ETA on when they might reopen.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
MontanaSilver BowSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
OhioMontgomeryMiamisburg Municipal court's record keeping system is down.
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyCases requiring clerk assistance may be delayed
TennesseeDavidsonSearches with older possible cases require files to be pulled. Files can only be pulled by the clerks who are not in the court every day. Expect delays.
TennesseeHendersonThe court is open and we are processing searches as quickly as possible.
TennesseeLauderdaleDue to a Covid outbreak among the staff, the court is not allowing any public access at least for the remainder of the week.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
TennesseeRutherfordThe court recently transitioned to new record keeping system. The new system does not use the same case numbers as the old system. Many searches require extra research as a result.
TennesseeShelbySearches with older possible cases require files to be pulled. The file pull process is cumbersome and slow. Expect delays.
TennesseeTiptonCourt staff have Covid, the court is still open but we will not be sending a researcher for the remainder of this week.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.