Coronavirus COVID-19 Notification

Our goal is to keep our clients and partners updated with the changes that may delay your screening services turnaround time due to federal, state and local municipality management of the Coronavirus/COVID-19. This dedicated site will be regularly updated as intelligence is collected.

May 28, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. To get complete information requires a Freedom of Information Request to be completed and signed off by a judge. The entire process is cumbersome and slow. Please expect delays.
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThe Court is once again open, however the clerks are very behind on file pull requests. Please expect delays.
CaliforniaContra Costa, El Dorado, Humboldt, Los Angeles & San Joaquin Cases requiring clerk assistance may be delayed
CaliforniaMarinCases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraThe court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaDoughertyCourthouse has reopened by appointment only. We are working to get caught up as quickly as possible.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyBoydCourt has reopened and they are processing searches as quickly as possible.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyHenryCourt has reopened and we are processing searches as quickly as possible. Court is limiting us to one half hour visit per week. Expect major delays.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyLaurelThe court is open and they are processing searches as quickly as possible
KentuckyNelsonThe court is open and they are processing searches as quickly as possible.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganCassClerk only, expect delays.
MichiganMecostaLimited access, expect delays.
MichiganOaklandLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyThe server in the courthouse is down and they do not expect to have it repaired for at least a week. Expected to be repaired by 06/01.
TennesseeFentressThe server in the courthouse is down and they expect it to be repaired by 5/27/2021.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
TexasVan ZandtCourt is converting to a new computer system. Researcher is able to process with clerk assistance, however, they have limited access. Access is currently appointment only. Expect delays.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

May 27, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. To get complete information requires a Freedom of Information Request to be completed and signed off by a judge. The entire process is cumbersome and slow. Please expect delays.
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThe Court is once again open, however the clerks are very behind on file pull requests. Please expect delays.
CaliforniaContra Costa, El Dorado, Humboldt, Los Angeles & San Joaquin Cases requiring clerk assistance may be delayed
CaliforniaMarinCases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraThe court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaDoughertyCourthouse has reopened by appointment only. We are working to get caught up as quickly as possible.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaTwiggsCourt is updating their computer system and will be closed for at least two days.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyBoydCourt has reopened and they are processing searches as quickly as possible.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyHenryCourt has reopened and we are processing searches as quickly as possible. Court is limiting us to one half hour visit per week. Expect major delays.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyLaurelThe court is open and they are processing searches as quickly as possible
KentuckyNelsonThe court is open and they are processing searches as quickly as possible.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganCassClerk only, expect delays.
MichiganMecostaLimited access, expect delays.
MichiganOaklandLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyThe server in the courthouse is down and they do not expect to have it repaired for at least a week. Expected to be repaired by 06/01.
TennesseeFentressThe server in the courthouse is down and they expect it to be repaired by 5/27/2021.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
TexasVan ZandtCourt is converting to a new computer system. Researcher is able to process with clerk assistance, however, they have limited access. Access is currently appointment only. Expect delays.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

May 26, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. To get complete information requires a Freedom of Information Request to be completed and signed off by a judge. The entire process is cumbersome and slow. Please expect delays.
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThe Court is once again open, however the clerks are very behind on file pull requests. Please expect delays.
CaliforniaContra Costa, El Dorado, Humboldt, Los Angeles & San Joaquin Cases requiring clerk assistance may be delayed
CaliforniaMarinCases requiring clerk assistance may be delayed. The court has reopened by appointment only. They are also limiting researchers to pull six cases per appointment. Expect major delays.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraThe court has reopened however the clerks are very behind in processing requests. It will take some time for this court to get caught back up. Expect delays.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaBrooksThe court has reopened, but by appointment only. Appointments are for two hours max. Expect delays.
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaDoughertyCourthouse has reopened by appointment only. We are working to get caught up as quickly as possible.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaTwiggsCourt is updating their computer system and will be closed for at least two days.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyBoydCourt has reopened and they are processing searches as quickly as possible.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyHenryCourt has reopened and we are processing searches as quickly as possible. Court is limiting us to one half hour visit per week. Expect major delays.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyLaurelThe court is open and they are processing searches as quickly as possible
KentuckyNelsonThe court is open and they are processing searches as quickly as possible.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganCassClerk only, expect delays.
MichiganMecostaLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganOaklandLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyThe server in the courthouse is down and they do not expect to have it repaired for at least a week. Expected to be repaired by 06/01.
TennesseeFentressThe server in the courthouse is down and they expect it to be repaired by 5/27/2021.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
TexasVan ZandtCourt is converting to a new computer system. Researcher is able to process with clerk assistance, however, they have limited access. Access is currently appointment only. Expect delays.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

May 25, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. To get complete information requires a Freedom of Information Request to be completed and signed off by a judge. The entire process is cumbersome and slow. Please expect delays.
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThe Court is once again open, however the clerks are very behind on file pull requests. Please expect delays.
CaliforniaContra Costa, El Dorado, Humboldt, Los Angeles, Marin & San Joaquin Cases requiring clerk assistance may be delayed
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaBrooksThe court has reopened, but by appointment only. Appointments are for two hours max. Expect delays.
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaDoughertyCourthouse is physically closed so they are unable to pull some files. Most searches can still be completed however. Court expects to remain closed for another 2-3 weeks.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaTwiggsCourt is updating their computer system and will be closed for at least two days.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyBoydCourt has reopened and they are processing searches as quickly as possible.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyHenryCourt has reopened and they are beginning to work through the backlog.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyLaurelThe court is open and they are processing searches as quickly as possible
KentuckyNelsonThe court is open and they are processing searches as quickly as possible.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganCassClerk only, expect delays.
MichiganMecostaLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganOaklandLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyThe server in the courthouse is down and they do not expect to have it repaired for at least a week.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
TexasVan ZandtCourt is converting to a new computer system. Researcher is able to process with clerk assistance, however, they have limited access. Access is currently appointment only. Expect delays.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

May 24, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasConwayCounty District Court is clerk searched. To get complete information requires a Freedom of Information Request to be completed and signed off by a judge. The entire process is cumbersome and slow. Please expect delays.
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThe Court is once again open, however the clerks are very behind on file pull requests. Please expect delays.
CaliforniaContra Costa, El Dorado, Humboldt, Los Angeles, Marin & San Joaquin Cases requiring clerk assistance may be delayed
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaBrooksThe court has reopened, but by appointment only. Appointments are for two hours max. Expect delays.
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaDoughertyCourthouse is physically closed so they are unable to pull some files. Most searches can still be completed however. Court expects to remain closed for another 2-3 weeks.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaTwiggsCourt is updating their computer system and will be closed for at least two days.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyBoydCourt has reopened and they are processing searches as quickly as possible.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyHardinCourt has reopened but is limiting the number of appointments they can make. Expect delays.
KentuckyHenryCourt has reopened and they are beginning to work through the backlog.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyLaurelThe court is open and they are processing searches as quickly as possible
KentuckyLeeThe court has repaired the PAT and we are once again able to process searches. We are working to complete searches as quickly as possible.
KentuckyNelsonThe court is open and they are processing searches as quickly as possible.
KentuckyPerryCourt is open by appointment only. We will process searches as quickly as possible in the time we are allowed in the court.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganCassClerk only, expect delays.
MichiganMecostaLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganOaklandLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MississippiItawambaPossible records in the Justice Court must be confirmed through the court clerk. The clerk will be out until 5/24.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyThe server in the courthouse is down and they do not expect to have it repaired for at least a week.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
TexasVan ZandtCourt is converting to a new computer system. Researcher is able to process with clerk assistance, however, they have limited access. Access is currently appointment only. Expect delays.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

May 21, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
AlaskaAll countiesThe court’s database is functional once again. We are processing orders as quickly as possible.
ArkansasConwayCounty District Court is clerk searched. To get complete information requires a Freedom of Information Request to be completed and signed off by a judge. The entire process is cumbersome and slow. Please expect delays.
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThe Court is once again open, however the clerks are very behind on file pull requests. Please expect delays.
CaliforniaContra Costa, El Dorado, Humboldt, Los Angeles, Marin & San Joaquin Cases requiring clerk assistance may be delayed
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaBrooksThe court has reopened, but by appointment only. Appointments are for two hours max. Expect delays.
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaDoughertyCourthouse is physically closed so they are unable to pull some files. Most searches can still be completed however. Court expects to remain closed for another 2-3 weeks.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaTwiggsCourt is updating their computer system and will be closed for at least two days.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyBoydCourt has reopened and they are processing searches as quickly as possible.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyHardinCourt has reopened but is limiting the number of appointments they can make. Expect delays.
KentuckyHenryCourt has reopened and they are beginning to work through the backlog.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyLaurelThe court is open and they are processing searches as quickly as possible
KentuckyLeeThe court has repaired the PAT and we are once again able to process searches. We are working to complete searches as quickly as possible.
KentuckyNelsonThe court is open and they are processing searches as quickly as possible.
KentuckyPerryCourt is open by appointment only. We will process searches as quickly as possible in the time we are allowed in the court.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganCassClerk only, expect delays.
MichiganMecostaLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganOaklandLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MississippiItawambaPossible records in the Justice Court must be confirmed through the court clerk. The clerk will be out until 5/24.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
TexasVan ZandtCourt is converting to a new computer system. Researcher is able to process with clerk assistance, however, they have limited access. Access is currently appointment only. Expect delays.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

May 20, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
AlaskaAll countiesThe court’s database is functional once again. We are processing orders as quickly as possible.
ArkansasConwayCounty District Court is clerk searched. To get complete information requires a Freedom of Information Request to be completed and signed off by a judge. The entire process is cumbersome and slow. Please expect delays.
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThe Court is once again open, however the clerks are very behind on file pull requests. Please expect delays.
CaliforniaContra Costa, El Dorado, Humboldt, Los Angeles, Marin & San Joaquin Cases requiring clerk assistance may be delayed
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaBrooksThe court is moving from a temporary location to their new permanent courthouse. Records will be unavailable until the move has been completed.
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaDoughertyCourthouse is physically closed so they are unable to pull some files. Most searches can still be completed however. Court expects to remain closed for another 2-3 weeks.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaTwiggsCourt is updating their computer system and will be closed for at least two days.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyLaurel & NelsonClosed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyBoydCourt has reopened and they are processing searches as quickly as possible.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyHardinCourt has reopened but is limiting the number of appointments they can make. Expect delays.
KentuckyHenryCourt has reopened and they are beginning to work through the backlog.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyLeeThe court has repaired the PAT and we are once again able to process searches. We are working to complete searches as quickly as possible.
KentuckyPerryCourt will reopen by appointment only starting 5/5. They will process searches as quickly as possible in the time they are allowed in the court.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganCassClerk only, expect delays.
MichiganMecostaLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganOaklandLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
TexasVan ZandtCourt is converting to a new computer system. Researcher is able to process with clerk assistance, however, they have limited access. Access is currently appointment only. Expect delays.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

May 19, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
AlaskaAll countiesThe court’s database is functional once again. We are processing orders as quickly as possible.
ArkansasConwayCounty District Court is clerk searched. To get complete information requires a Freedom of Information Request to be completed and signed off by a judge. The entire process is cumbersome and slow. Please expect delays.
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThe Court is once again open, however the clerks are very behind on file pull requests. Please expect delays.
CaliforniaContra Costa, El Dorado, Humboldt, Los Angeles, Marin & San Joaquin Cases requiring clerk assistance may be delayed
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaBrooksThe court is moving from a temporary location to their new permanent courthouse. Records will be unavailable until the move has been completed.
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaDoughertyCourthouse is physically closed so they are unable to pull some files. Most searches can still be completed however. Court expects to remain closed for another 2-3 weeks.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyLaurel & NelsonClosed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyBoydCourt has reopened and they are processing searches as quickly as possible.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyHardinCourt has reopened but is limiting the number of appointments they can make. Expect delays.
KentuckyHenryCourt has reopened and they are beginning to work through the backlog.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyLeeThe court has repaired the PAT and we are once again able to process searches. We are working to complete searches as quickly as possible.
KentuckyPerryCourt will reopen by appointment only starting 5/5. They will process searches as quickly as possible in the time they are allowed in the court.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganCassClerk only, expect delays.
MichiganMecostaLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganOaklandLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
TexasVan ZandtCourt is converting to a new computer system. Researcher is able to process with clerk assistance, however, they have limited access. Access is currently appointment only. Expect delays.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

May 18, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
AlaskaAll countiesThe court's record keeping database is offline and is currently unavailable.
ArkansasConwayCounty District Court is clerk searched. To get complete information requires a Freedom of Information Request to be completed and signed off by a judge. The entire process is cumbersome and slow. Please expect delays.
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThe Court is once again open, however the clerks are very behind on file pull requests. Please expect delays.
CaliforniaContra Costa, El Dorado, Humboldt, Los Angeles, Marin & San Joaquin Cases requiring clerk assistance may be delayed
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBerrienCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaBrooksThe court is moving from a temporary location to their new permanent courthouse. Records will be unavailable until the move has been completed.
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaDoughertyCourthouse is physically closed so they are unable to pull some files. Most searches can still be completed however. Court expects to remain closed for another 2-3 weeks.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaLincolnThe PAT has crashed in the court and they have to order a new one. The clerks have offered to help on a few searches, but they are not staffed to fully run all searches.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyLaurel & NelsonClosed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyBoydCourt has reopened and they are processing searches as quickly as possible.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyHardinCourt has reopened but is limiting the number of appointments they can make. Expect delays.
KentuckyHenryCourt has reopened and they are beginning to work through the backlog.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyLeeThe court has repaired the PAT and we are once again able to process searches. We are working to complete searches as quickly as possible.
KentuckyPerryCourt will reopen by appointment only starting 5/5. They will process searches as quickly as possible in the time they are allowed in the court.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganCassClerk only, expect delays.
MichiganMecostaLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganOaklandLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
TexasVan ZandtCourt is converting to a new computer system. Researcher is able to process with clerk assistance, however, they have limited access. Access is currently appointment only. Expect delays.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

May 17, 2021 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
AlaskaAll countiesThe court's record keeping database is offline and is currently unavailable.
ArkansasConwayCounty District Court is clerk searched. To get complete information requires a Freedom of Information Request to be completed and signed off by a judge. The entire process is cumbersome and slow. Please expect delays.
ArkansasCrittendenCases requiring clerk assistance may be delayed. They are limited in how frequently they are allowed to visit the court and the clerks are very behind on file pull requests.
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaAlamedaThe Court is once again open, however the clerks are very behind on file pull requests. Please expect delays.
CaliforniaContra Costa, El Dorado, Humboldt, Los Angeles, Marin & San Joaquin Cases requiring clerk assistance may be delayed
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraAny searches requiring clerk assistance will be greatly delayed. The court furloughed most staff for several weeks and is still trying to catch up.
CaliforniaSanta ClaraCourt is now allowing limited access by appointment only. Expect delays. Anything requiring clerk assistance cannot be completed at this time.
CaliforniaShastaSearches must be conducted by clerks. The court is currently backlogged with requests. Expect delays.
CaliforniaSolanoCourts are open with limited public access. All searches are indexed via public terminal. DOBs for possible records are verified via books. Once the case number is matched with a DOB, file must be ordered with clerks to retrieve case disposition. Once matching cases are identified and ordered, it takes the clerks 10-15 business days to scan. Please note delays are due to court’s backlog.
GeorgiaBaldwinCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBerrienCourt is limiting how many appointments they are able to make. They will process as many searches as they can given the limitations.
GeorgiaBibbCases requiring clerk assistance may be delayed
GeorgiaBrooksThe court is moving from a temporary location to their new permanent courthouse. Records will be unavailable until the move has been completed.
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalbCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaDoughertyCourthouse is physically closed so they are unable to pull some files. Most searches can still be completed however. Court expects to remain closed for another 2-3 weeks.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaLincolnThe PAT has crashed in the court and they have to order a new one. The clerks have offered to help on a few searches, but they are not staffed to fully run all searches.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
IllinoisWillCourt has removed the DOB from their system. The Researchers are working with the clerk and pulling files to obtain identifiers. Expect delays.
KentuckyLaurel & NelsonClosed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyBoydCourt has reopened and they are processing searches as quickly as possible.
KentuckyFayetteThe court has reopened however they are limiting researchers to one hour appointments. We have multiple researchers working in the court and will get caught up as quickly as possible.
KentuckyHardinCourt has reopened but is limiting the number of appointments they can make. Expect delays.
KentuckyHenryCourt has reopened and they are beginning to work through the backlog.
KentuckyJefferson CountyThe court is open and they are processing searches as quickly as possible.
KentuckyLeeCourt has reopened but is having issues with the PAT. They are temporarily unable to process searches.
KentuckyPerryCourt will reopen by appointment only starting 5/5. They will process searches as quickly as possible in the time they are allowed in the court.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganCassClerk only, expect delays.
MichiganMecostaLimited access, expect delays.
MichiganMontcalmClerk only, expect delays.
MichiganOaklandLimited access, expect delays.
MichiganVan BurenLimited access, expect delays.
MichiganWayneCases requiring clerk assistance may be delayed.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaClarkThey are currently unable to process any document requests in this court.
NevadaPershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeCheathamStill working on catching up from the COVID closure.
TennesseeCoffee CountyLimited access. They are unable to process some searches and are working through the backlog as quickly as possible. Expect major delays.
TennesseeRobertsonCourt has re-opened and is working through the backlog.
TexasVan ZandtCourt is converting to a new computer system. Researcher is able to process with clerk assistance, however, they have limited access. Access is currently appointment only. Expect delays.
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.