Coronavirus COVID-19 Notification

Our goal is to keep our clients and partners updated with the changes that may delay your screening services turnaround time due to federal, state and local municipality management of the Coronavirus/COVID-19. This dedicated site will be regularly updated as intelligence is collected.

December 31, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaFresnoFurlough closure until 12/31/2020
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraCourt has closed for furlough through the end of the year.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt expects to remain closed until at least January.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaButtsClosed due to potential COVID outbreak.
GeorgiaClayCourt has reopened. Working through backlog. Expect delays.
GeorgiaClayton Very limited access, expect major delays
GeorgiaDadeCourt closed. Cases requiring clerk assistance will be delayed.
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaEcholsCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaGreeneClosed due potential COVID outbreak.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaJasperCourt is closed due to a COVID outbreak.
GeorgiaJohnsonCourt is closed due to a COIVD outbreak.
GeorgiaLanierCourt is closed due to a COVID outbreak.
GeorgiaQuitmanCourt is closed due to a COVID outbreak.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Bell, Boyd, Burbon, Carroll, Christian, Clinton, Daviess, Elliott, Estill, Flemming, Floyd, Graves, Grayson, Greenup, Hardin, Harlan, Harrison, Henderson, Henry, Hopkins, Jackson, Johnson, Knox, Laurel, Lawrence, Lee, Leslie, Lincoln, Livingston, Lyon, Madison, Magoffin, Menifee, McCracken, Mercer, Monroe, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Simpson, Trigg, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyCaseyCourt is closed to the public, but the clerks are provided some assistance by phone.
KentuckyFayetteCourt will be closed to public until February 2021.
KentuckyGrantCourts have reopened and are working through the backlog.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaRed RiverCourt has closed due to a COVID outbreak. Estimated re-open is 01/04/2021.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MississippiTallahatchieWorking through backlog, expect delays.
MississippiTateCourt is closed due to potential COVID outbreak.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCheathamCourt has closed due to a COVID outbreak and has stated that they will remain closed for the remainder of the year. Expected to re-open on 01/04/2021.
TennesseeClayNo access to court. Clerks are helping as they can. Expect major delays
TennesseeCoffee CountyCourt has once again closed to the public. They have provided two appointments through the end of the year. Expect major delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDicksonWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeGibsonCourt has closed to public. Length of closure unknown.
TennesseeHardinCourt visitation has resumed this week via appointment. Working through backlog. Expect delays.
TennesseeHenryCourt PAT is closed due to a water leak. Expected to re-open 01/04/2021.
TennesseeJohnsonClerk run search. Court is understaffed. Expect major delays.
TennesseeKnoxSearches are expected to be delayed as the court is short staffed over the holidays.
TennesseeMorganCourt remains closed to the public. The clerks have offered some remote assistance in the meantime. Expect delays.
TennesseeOvertonCourt is closed to the public, but the clerks are helping as much as they can. Expect major delays.
TennesseeRheaCourt is fully open and we are working through the backlog.
TennesseeRobertsonCourt has closed to the public through the end of January,
TennesseeUnionCourt is fully open and working through the backlog.
TennesseeVan BurenCourt has closed due to a COVID outbreak.
TennesseeWarrenCourt has closed due to a COVID outbreak,
TennesseeWayneClerk run search and the clerks are running behind on fulfilling requests. Expect delays.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaClayCourt has closed due to a COVID outbreak.
West VirginiaHarrisonCourt has closed due to a COVID outbreak.
West VirginiaLoganCourt has closed due to a COVID outbreak,
West VirginiaTuckerClerk search, court has been slow to respond to requests.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

December 30, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaFresnoFurlough closure until 12/31/2020
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraCourt has closed for furlough through the end of the year.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt expects to remain closed until at least January.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayCourt has reopened. Working through backlog. Expect delays.
GeorgiaClayton Very limited access, expect major delays
GeorgiaDadeCourt closed. Cases requiring clerk assistance will be delayed.
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaEcholsCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaJasperCourt is closed due to a COVID outbreak.
GeorgiaJohnsonCourt is closed due to a COIVD outbreak.
GeorgiaRichmondCourt is closed due to a COVID outbreak.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Bell, Boyd, Burbon, Carroll, Christian, Clinton, Daviess, Elliott, Estill, Flemming, Floyd, Graves, Grayson, Greenup, Hardin, Harlan, Harrison, Hart, Henderson, Henry, Hopkins, Jackson, Johnson, Knox, Laurel, Lawrence, Lee, Leslie, Lincoln, Livingston, Lyon, Madison, Magoffin, Menifee, McCracken, Mercer, Monroe, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Simpson, Trigg, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyCaseyCourt is closed to the public, but the clerks are provided some assistance by phone.
KentuckyFayetteCourt will be closed to public until February 2021.
KentuckyGrantCourts have reopened and are working through the backlog.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaRed RiverCourt has closed due to a COVID outbreak. Estimated re-open is 01/04/2021.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MississippiTallahatchieWorking through backlog, expect delays.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCheathamCourt has closed due to a COVID outbreak and has stated that they will remain closed for the remainder of the year. Expected to re-open on 01/04/2021.
TennesseeClayNo access to court. Clerks are helping as they can. Expect major delays
TennesseeCoffee CountyCourt has once again closed to the public. They have provided two appointments through the end of the year. Expect major delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDicksonWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeGibsonCourt has closed to public. Length of closure unknown.
TennesseeHardinCourt visitation has resumed this week via appointment. Working through backlog. Expect delays.
TennesseeJohnsonClerk run search. Court is understaffed. Expect major delays.
TennesseeLincolnCourt has closed due to a COVID outbreak,
TennesseeMorganCourt remains closed to the public. The clerks have offered some remote assistance in the meantime. Expect delays.
TennesseeOvertonCourt is closed to the public, but the clerks are helping as much as they can. Expect major delays.
TennesseeRheaCourt is fully open and we are working through the backlog.
TennesseeRobertsonCourt has closed to the public through the end of January,
TennesseeUnionCourt is fully open and working through the backlog.
TennesseeVan BurenCourt has closed due to a COVID outbreak.
TennesseeWarrenCourt has closed due to a COVID outbreak,
TennesseeWayneClerk run search and the clerks are running behind on fulfilling requests. Expect delays.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaClayCourt has closed due to a COVID outbreak.
West VirginiaHarrisonCourt has closed due to a COVID outbreak.
West VirginiaLoganCourt has closed due to a COVID outbreak,
West VirginiaTuckerClerk search, court has been slow to respond to requests.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

December 29, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaFresnoFurlough closure until 12/31/2020
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraCourt has closed for furlough through the end of the year.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt expects to remain closed until at least January.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayCourt has reopened. Working through backlog. Expect delays.
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaEcholsCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaJasperCourt is closed due to a COVID outbreak.
GeorgiaJohnsonCourt is closed due to a COIVD outbreak.
GeorgiaRichmondCourt is closed due to a COVID outbreak.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Bell, Boyd, Burbon, Carroll, Christian, Clinton, Daviess, Elliott, Estill, Flemming, Floyd, Graves, Grayson, Greenup, Hardin, Harlan, Harrison, Hart, Henderson, Henry, Hopkins, Jackson, Johnson, Knox, Laurel, Lawrence, Lee, Leslie, Lincoln, Livingston, Lyon, Madison, Magoffin, Menifee, McCracken, Mercer, Monroe, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Simpson, Trigg, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyCaseyCourt is closed to the public, but the clerks are provided some assistance by phone.
KentuckyFayetteCourt will be closed to public until February 2021.
KentuckyGrantCourts have reopened and are working through the backlog.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaRed RiverCourt has closed due to a COVID outbreak. Estimated re-open is 01/04/2021.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MississippiTallahatchieWorking through backlog, expect delays.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCheathamCourt has closed due to a COVID outbreak and has stated that they will remain closed for the remainder of the year. Expected to re-open on 01/04/2021.
TennesseeClayNo access to court. Clerks are helping as they can. Expect major delays
TennesseeCoffee CountyCourt has once again closed to the public. They have provided two appointments through the end of the year. Expect major delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDicksonWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeHardinCourt visitation has resumed this week via appointment. Working through backlog. Expect delays.
TennesseeJohnsonClerk run search. Court is understaffed. Expect major delays.
TennesseeLincolnCourt has closed due to a COVID outbreak,
TennesseeMorganCourt remains closed to the public. The clerks have offered some remote assistance in the meantime. Expect delays.
TennesseeOvertonCourt is closed to the public, but the clerks are helping as much as they can. Expect major delays.
TennesseeRheaCourt is fully open and we are working through the backlog.
TennesseeUnionCourt is fully open and working through the backlog.
TennesseeVan BurenCourt has closed due to a COVID outbreak.
TennesseeWayneClerk run search and the clerks are running behind on fulfilling requests. Expect delays.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaHarrisonCourt has closed due to a COVID outbreak.
West VirginiaLoganCourt has closed due to a COVID outbreak,
West VirginiaTuckerClerk search, court has been slow to respond to requests.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

December 28, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraCourt has closed for furlough through the end of the year.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt expects to remain closed until at least January.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayCourt has closed to the public for remodeling. Expected to reopen 12/28/2020./
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaEcholsCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaJasperCourt is closed due to a COVID outbreak.
GeorgiaJohnsonCourt is closed due to a COIVD outbreak.
GeorgiaRichmondCourt is closed due to a COVID outbreak.
GeorgiaTaylorCourt is closed due to a COVID outbreak,
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Bell, Boyd, Burbon, Carroll, Christian, Clinton, Daviess, Elliott, Estill, Flemming, Floyd, Graves, Grayson, Greenup, Hardin, Harlan, Harrison, Hart, Henderson, Henry, Hopkins, Jackson, Johnson, Knox, Laurel, Lawrence, Lee, Leslie, Lincoln, Livingston, Lyon, Madison, Magoffin, Menifee, McCracken, Mercer, Monroe, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Rowan, Simpson, Trigg, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyCaseyCourt is closed to the public, but the clerks are provided some assistance by phone.
KentuckyFayetteCourt will be closed to public until February 2021.
KentuckyGrantCourts have reopened and are working through the backlog.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MississippiTallahatchieWorking through backlog, expect delays.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCheathamCourt has closed due to a COVID outbreak and has stated that they will remain closed for the remainder of the year. Expected to re-open on 01/04/2021.
TennesseeChesterCourt has closed due to a COVID outbreak.
TennesseeClayNo access to court. Clerks are helping as they can. Expect major delays
TennesseeCoffee CountyCourt has once again closed to the public. They have provided two appointments through the end of the year. Expect major delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDicksonWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeHardinThere have been several reported cases of COVID in the court. The clerks have requested that researchers not return until 12/28.
TennesseeJohnsonClerk run search. Court is understaffed. Expect major delays.
TennesseeLincolnCourt has closed due to a COVID outbreak,
TennesseeRheaCourt is fully open and we are working through the backlog.
TennesseeOvertonCourt is closed to the public, but the clerks are helping as much as they can. Expect major delays.
TennesseeUnionCourt is fully open and working through the backlog.
TennesseeVan BurenCourt has closed due to a COVID outbreak.
TennesseeWayneClerk run search and the clerks are running behind on fulfilling requests. Expect delays.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaHarrisonCourt has closed due to a COVID outbreak.
West VirginiaLoganCourt has closed due to a COVID outbreak,
West VirginiaTuckerClerk search, court has been slow to respond to requests.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

December 23, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraCourt has closed for furlough through the end of the year.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt expects to remain closed until at least January.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayCourt has closed to the public for remodeling. Expected to reopen 12/28/2020./
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaEcholsCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaJasperCourt is closed due to a COVID outbreak.
GeorgiaJohnsonCourt is closed due to a COIVD outbreak.
GeorgiaRichmondCourt is closed due to a COVID outbreak.
GeorgiaTaylorCourt is closed due to a COVID outbreak,
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Bell, Boyd, Burbon, Carroll, Christian, Clinton, Daviess, Elliott, Estill, Flemming, Floyd, Graves, Grayson, Greenup, Hardin, Harlan, Harrison, Hart, Henderson, Henry, Hopkins, Jackson, Johnson, Knox, Laurel, Lawrence, Lee, Leslie, Lincoln, Livingston, Lyon, Madison, Magoffin, Menifee, McCracken, Mercer, Monroe, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Rowan, Simpson, Trigg, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyCaseyCourt is closed to the public, but the clerks are provided some assistance by phone.
KentuckyFayetteCourt will be closed to public until February 2021.
KentuckyGrantCourts have reopened and are working through the backlog.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MississippiTallahatchieWorking through backlog, expect delays.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCheathamCourt has closed due to a COVID outbreak and has stated that they will remain closed for the remainder of the year.
TennesseeChesterCourt has closed due to a COVID outbreak.
TennesseeClayNo access to court. Clerks are helping as they can. Expect major delays
TennesseeCoffee CountyCourt has once again closed to the public. They have provided two appointments through the end of the year. Expect major delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDicksonWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeHardinThere have been several reported cases of COVID in the court. The clerks have requested that researchers not return until 12/28.
TennesseeJohnsonClerk run search. Court is understaffed. Expect major delays.
TennesseeLincolnCourt has closed due to a COVID outbreak,
TennesseeRheaCourt is fully open and we are working through the backlog.
TennesseeOvertonCourt is closed to the public, but the clerks are helping as much as they can. Expect major delays.
TennesseeUnionCourt is fully open and working through the backlog.
TennesseeVan BurenCourt has closed due to a COVID outbreak.
TennesseeWayneClerk run search and the clerks are running behind on fulfilling requests. Expect delays.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaHarrisonCourt has closed due to a COVID outbreak.
West VirginiaLoganCourt has closed due to a COVID outbreak,
West VirginiaTuckerClerk search, court has been slow to respond to requests.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

December 22, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraCourt has closed for furlough through the end of the year.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt expects to remain closed until at least January.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaClayCourt has closed to the public for remodeling. Expected to reopen 12/28/2020./
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaEcholsCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaJasperCourt is closed due to a COVID outbreak.
GeorgiaJohnsonCourt is closed due to a COIVD outbreak.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Bell, Boyd, Burbon, Carroll, Christian, Clinton, Daviess, Elliott, Estill, Flemming, Floyd, Graves, Grayson, Greenup, Hardin, Harlan, Harrison, Hart, Henderson, Henry, Hopkins, Jackson, Johnson, Knox, Laurel, Lawrence, Lee, Leslie, Lincoln, Livingston, Lyon, Madison, Magoffin, Menifee, McCracken, Mercer, Monroe, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Rowan, Simpson, Trigg, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyFayetteCourt will be closed to public until February 2021.
KentuckyGrantCourts have reopened and are working through the backlog.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MississippiHumphreysCourt is open and working through the backlog.
MississippiTallahatchieWorking through backlog, expect delays.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCheathamCourt has closed due to a COVID outbreak and has stated that they will remain closed for the remainder of the year.
TennesseeClayNo access to court. Clerks are helping as they can. Expect major delays
TennesseeCoffee CountyCourt has once again closed to the public. They have provided two appointments through the end of the year. Expect major delays.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDicksonWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeHardinThere have been several reported cases of COVID in the court. The clerks have requested that researchers not return until 12/28.
TennesseeJohnsonClerk run search. Court is understaffed. Expect major delays.
TennesseeLincolnCourt has closed due to a COVID outbreak,
TennesseeRheaCourt is fully open and we are working through the backlog.
TennesseeOvertonCourt is closed to the public, but the clerks are helping as much as they can. Expect major delays.
TennesseeUnionCourt is fully open and working through the backlog.
TennesseeVan BurenCourt has closed due to a COVID outbreak.
TennesseeWayneClerk run search and the clerks are running behind on fulfilling requests. Expect delays.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaTuckerClerk search, court has been slow to respond to requests.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

December 21, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraCourt has closed for furlough through the end of the year.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt expects to remain closed until at least January.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaBrooksCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaEcholsCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaJasperCourt is closed due to a COVID outbreak.
GeorgiaJohnsonCourt is closed due to a COIVD outbreak.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Bell, Boyd, Burbon, Carroll, Christian, Clinton, Daviess, Elliott, Estill, Flemming, Floyd, Graves, Grayson, Greenup, Hardin, Harlan, Harrison, Hart, Henderson, Henry, Hopkins, Jackson, Johnson, Knox, Laurel, Lawrence, Lee, Leslie, Lincoln, Livingston, Lyon, Madison, Magoffin, Menifee, McCracken, Mercer, Monroe, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Rowan, Simpson, Trigg, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyFayetteCourt will be closed to public until February 2021.
KentuckyGrantCourts have reopened and are working through the backlog.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MississippiHumphreysCourt has closed due to a COVID outbreak.
MississippiTallahatchieWorking through backlog, expect delays.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCheathamCourt has closed due to a COVID outbreak and has stated that they will remain closed for the remainder of the year.
TennesseeClayNo access to court. Clerks are helping as they can. Expect major delays
TennesseeCoffee CountyCourt is fully open and we are working through the backlog.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDicksonWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeLincolnCourt has closed due to a COVID outbreak,
TennesseeRheaCourt is fully open and we are working through the backlog.
TennesseeJohnsonClerk run search. Court is understaffed. Expect major delays.
TennesseeUnionCourt is fully open and working through the backlog.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaTuckerClerk search, court has been slow to respond to requests.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

December 18, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraCourt has closed for furlough through the end of the year.
CaliforniaStanislausWe are unable to process some searches, but anything requiring clerk's assistance will be delayed until the court fully reopens.
CaliforniaSanta ClaraCourt expects to remain closed until at least January.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBerrienCourt has reopened and is working through the backlog.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaBrooksCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaEcholsCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaHenryClosed due to potential COVID outbreak.
GeorgiaJohnsonCourt is closed due to a COIVD outbreak.
GeorgiaMcIntoshCourt has announced that they will be closed for at least two weeks due to a COVID outbreak.
GeorgiaRichmondCourt has reopened and is working through the backlog.
GeorgiaWalkerCourt has reopened and is working through the backlog.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaWhitefieldCourt has reopened and is allowing limited access by appointment only. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Bell, Boyd, Burbon, Breathitt, Carroll, Casey, Christian, Clinton, Daviess, Edmonson, Elliott, Estill, Flemming, Floyd, Garrard, Graves, Grayson, Greenup, Hardin, Harlan, Harrison, Hart, Henderson, Henry, Hopkins, Jackson, Johnson, Knox, Laurel, Lawrence, Lee, Leslie, Lincoln, Livingston, Lyon, Madison, Magoffin, Menifee, McCracken, Mercer, Monroe, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Rowan, Simpson, Trigg, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyFayetteCourt will be closed to public until February 2021.
KentuckyGallatinCourt has reopened and we are working through the backlog.
KentuckyGrantCourts have reopened and are working through the backlog.
KentuckyCarter & FranklinCourt has reopened but can only be searched by appointment. Expect delays.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyMontgomeryCourt will only allow access one day a week. Expect delays.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MississippiHumphreysCourt has closed due to a COVID outbreak.
MississippiTallahatchieWorking through backlog, expect delays.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeBentonCourt is fully open and they are working through the backlog.
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCannonCourt is fully open and they are working through the backlog.
TennesseeCheathamCourt has closed due to a COVID outbreak and has stated that they will remain closed for the remainder of the year.
TennesseeClayNo access to court. Clerks are helping as they can. Expect major delays
TennesseeCockeCourt is fully open and working through the backlog.
TennesseeCoffee CountyCourt is fully open and we are working through the backlog.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDicksonWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeHendersonCourt has closed due to a COVID outbreak.
TennesseeLakeExperiencing delays due to backlog of requests.
TennesseeLincolnCourt has closed due to a COVID outbreak,
TennesseeRheaCourt has closed due to a COVID outbreak.
TennesseeSequatchieCourt has closed due to a COVID outbreak.
TennesseeJohnsonClerk run search. Court is understaffed. Expect major delays.
TennesseeUnionCourt is fully open and working through the backlog.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaMonroeClerk assisted court. Working through backlog.
West VirginiaTuckerClerk search, court has been slow to respond to requests.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

December 17, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta ClaraCourt expects to remain closed until at least January.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBerrienCourt has reopened and is working through the backlog.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaBrooksCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaEcholsCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaHenryClosed due to potential COVID outbreak.
GeorgiaMcIntoshCourt has announced that they will be closed for at least two weeks due to a COVID outbreak.
GeorgiaRichmondCourt has reopened and is working through the backlog.
GeorgiaWalkerCourt has reopened and is working through the backlog.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaWhitefieldCourt has reopened and is allowing limited access by appointment only. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Bell, Boyd, Burbon, Breathitt, Carroll, Casey, Christian, Clinton, Daviess, Edmonson, Elliott, Estill, Flemming, Floyd, Garrard, Graves, Grayson, Greenup, Hardin, Harlan, Harrison, Hart, Henderson, Henry, Hopkins, Jackson, Johnson, Knox, Laurel, Lawrence, Lee, Leslie, Lincoln, Livingston, Lyon, Madison, Magoffin, Menifee, McCracken, Mercer, Monroe, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Rowan, Simpson, Trigg, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyFayetteCourt will be closed to public until February 2021.
KentuckyGallatinCourt has reopened and we are working through the backlog.
KentuckyGrantCourts have reopened and are working through the backlog.
KentuckyCarter & FranklinCourt has reopened but can only be searched by appointment. Expect delays.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyMontgomeryCourt will only allow access one day a week. Expect delays.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MississippiHumphreysCourt has closed due to a COVID outbreak.
MississippiTallahatchieWorking through backlog, expect delays.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeBentonCourt is fully open and they are working through the backlog.
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCannonCourt is fully open and they are working through the backlog.
TennesseeCheathamCourt has closed due to a COVID outbreak and has stated that they will remain closed for the remainder of the year.
TennesseeCockeCourt is fully open and working through the backlog.
TennesseeCoffee CountyCourt is fully open and we are working through the backlog.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDicksonWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeHendersonCourt has closed due to a COVID outbreak.
TennesseeLakeExperiencing delays due to backlog of requests.
TennesseeLincolnCourt has closed due to a COVID outbreak,
TennesseeRheaCourt has closed due to a COVID outbreak.
TennesseeSequatchieCourt has closed due to a COVID outbreak.
TennesseeUnionCourt is fully open and working through the backlog.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaMonroeClerk assisted court. Working through backlog.
West VirginiaTuckerClerk search, court has been slow to respond to requests.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.

December 16, 2020 Notifications
Criminal Background Checks, Governmental interruptions and division closures.

Domestic - We are in daily contact with our researchers to provide the most up to date listing. If the court is not listed below, it is currently open with limited delays possible due to backlog.

AreaJurisdictionDates
Delayed & Closed Courts:
ArkansasWashington CountyDistrict Court searches must be completed by the clerks. The court is short staffed.
CaliforniaContra Costa, El Dorado, Humboldt, Imperial, Los Angeles, Marin, Mariposa, San Luis Obispo, San Joaquin, Shasta & Solano Counties Cases requiring clerk assistance may be delayed
CaliforniaMendocinoCourt has reopened, working through backlog.
CaliforniaSan BernardinoCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta BarbaraCourt has reopened but they are shorthanded. They are estimating that it will take up to 21 days to complete searches that require clerk assistance.
CaliforniaSanta ClaraCourt expects to remain closed until at least January.
CaliforniaSutterThis court is open, but the clerk window is closed. Researcher can only search the public access terminal by limited appointment. Anything requiring clerk assistance cannot be completed at this time.
District of ColumbiaAll CourtsCourt is open however, they are understaffed causing extended TATs on searches requiring clerk assistance.
GeorgiaBerrienCourt has reopened and is working through the backlog.
GeorgiaBibb, Catoosa, Cobb, Coweta, Dougherty, Fulton & Hall Cases requiring clerk assistance may be delayed
GeorgiaBrooksCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaClayton Very limited access, expect major delays
GeorgiaDeKalb & FayetteCourt will not allow any access. Any searches requiring files to be pulled cannot be processed at this time.
GeorgiaEcholsCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaGwinnettCourt is open with very limited access. Requests requiring additional research must be handled by the court clerks. Expect major delays.
GeorgiaHenryClosed due to potential COVID outbreak.
GeorgiaMcIntoshCourt has announced that they will be closed for at least two weeks due to a COVID outbreak.
GeorgiaRichmondCourt has reopened and is working through the backlog.
GeorgiaWalkerCourt has reopened and is working through the backlog.
GeorgiaWaltonCourt has reopened and is allowing limited access by appointment only. Expect major delays.
GeorgiaWhitefieldCourt has reopened and is allowing limited access by appointment only. Expect major delays.
IllinoisCook CountyCases requiring clerk assistance may be delayed.
KentuckyAllen, Bell, Boyd, Burbon, Breathitt, Carroll, Casey, Christian, Clinton, Daviess, Edmonson, Elliott, Estill, Flemming, Floyd, Gallatin, Garrard, Graves, Grayson, Greenup, Hardin, Harlan, Harrison, Hart, Henderson, Henry, Hopkins, Jackson, Johnson, Knox, Laurel, Lawrence, Lee, Leslie, Lincoln, Livingston, Lyon, Madison, Magoffin, Menifee, McCracken, Mercer, Monroe, Nelson, Ohio, Oldham, Owen, Perry, Pike, Pulaski, Rockcastle, Rowan, Simpson, Trigg, Union, Washington & Wolfe Closed. Courts have stated that they will remain closed until the county is no longer considered a “red zone” for new COVID cases.
KentuckyGrantCourts have reopened and are working through the backlog.
KentuckyFayette Court will be closed to public until February 2021.
KentuckyCarter & FranklinCourt has reopened but can only be searched by appointment. Expect delays.
KentuckyJefferson CountyVery limited access. Court is only allowing one researcher in the court at a time by appointment only. Extensive backlog. Requests requiring clerk assistance will be delayed even further. Expect major delays.
KentuckyMontgomeryCourt will only allow access one day a week. Expect delays.
KentuckyAll other CountiesExpect delays due to limited access to the courts and a backlog of requests.
LouisianaStatewide SearchDue to technical issues with the Public Access Terminals in the State of Louisiana, we are unable to process Louisiana Statewide searches at this time. The State is unable to provide an estimate of when this service will be restored. We will provide additional information as soon as it is made available.
LouisianaOrleansCases requiring clerk assistance will be delayed.
MassachusettsAll CountiesCases requiring clerk assistance may be delayed
MarylandAll CountiesCases requiring clerk assistance may be delayed
MichiganAll other countiesExpect delays due to limited access to the courts and a backlog of requests.
MichiganBranch CountyCourt has re-opened, but they are extremely shorthanded. Expect delays.
MichiganManisteeCourt has closed due to a COVID outbreak
MichiganSt. JosephCourt is closed to the public, but clerks may process some searches. Expect delays.
MississippiTallahatchieWorking through backlog, expect delays.
MontanaCascadeCourt has closed due to a COVID outbreak. Reopening date is currently unknown.
MontanaLewis and Clark CountyClerk search only, limited staff, expect delays
NevadaLander, Mineral & PershingCourt is clerk searched and they are short staffed due to a COVID outbreak. Expect delays.
New YorkAlbany CountyExperiencing delays due to backlog of requests.
North CarolinaAll CourtsCases requiring clerk assistance may be delayed
PennsylvaniaAll CourtsCases requiring clerk assistance may be delayed
Puerto RicoAll CourtsCases requiring clerk assistance may be delayed
TennesseeBentonCourt is fully open and they are working through the backlog.
TennesseeLake CountyExperiencing delays due to backlog of requests.
TennesseeCannonCourt is fully open and they are working through the backlog.
TennesseeCheathamCourt has closed due to a COVID outbreak and has stated that they will remain closed for the remainder of the year.
TennesseeCockeCourt is fully open and working through the backlog.
TennesseeCoffee CountyCourt is fully open and we are working through the backlog.
TennesseeDe Kalb CountyWorking through backlog, expect delays.
TennesseeDicksonWorking through backlog, expect delays.
TennesseeDyer CountyWorking through backlog, expect delays.
TennesseeHendersonCourt has closed due to a COVID outbreak.
TennesseeLakeExperiencing delays due to backlog of requests.
TennesseeLincolnCourt has closed due to a COVID outbreak,
TennesseeRheaCourt has closed due to a COVID outbreak.
TennesseeSequatchieCourt has closed due to a COVID outbreak.
TennesseeUnionCourt is fully open and working through the backlog.
TennesseeWhiteLimited staffing at the court and limited access. Expect delays.
TexasOrange CountySearches requiring clerk assistance may be delayed
Vermont All CountiesIn person access in most courts has been removed. Results can only be completed by mail. Expect delays until further notice.
West VirginiaBoone Court has reopened by appointment only. They are severely limiting access. Expect major delays.
West VirginiaMonroeClerk assisted court. Working through backlog.
West VirginiaTuckerClerk search, court has been slow to respond to requests.

I-9 Verifications:

The Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced an extension of the flexibility in complying with requirements related to Form I-9, Employment Eligibility Verification, due to COVID-19.

This temporary guidance was set to expire on August 18. Because of ongoing precautions related to COVID-19, DHS has extended this policy for an additional 30 days.

August 2020 Update:

ICE announces another extension to I-9 compliance flexibility

July 2020 Update:

ICE announces another extension to I-9 compliance flexibility, no more extensions for employers to respond to NOIs served in March

March 2020 Update:

DHS announces flexibility in requirements related to Form I-9 compliance

International Searches:

Expect delays in processing for all product lines.

Education & Employment Verification:

Many high schools and universities across the United States have either closed for an extended period or shifted to a virtual classroom environment.

  • Most high schools are currently unavailable for verification
  • Higher education verification may be delayed due to limited administrative staff

Employers are more challenging to isolate with specificity as closings are fluid and being directed by state and local municipalities.

Drug Screening Solutions (Labs and Clinics):

LabCorp patient service centers are open for non-COVID-19 collection but there may be times where your local lab for specimen collection may experience an opening delay, shortened hours of operation or it may be closed.  Please visit, www.labcorp.com/patient-service-center-closures for the most up-to-date information.

Occupational Health Services:
  • We are currently recommending candidates call the clinics before showing up to ensure the clinic is open and able to perform services.

Update on Wearing Masks:

  • Concentra: In an effort to protect the Concentra staff and patrons, Concentra is requiring masks be worn in all their medical centers effective, April 20, 2020 until further notice. Concentra is encouraging donors to wear their own masks. If donors arrive without a mask, the facility will attempt to provide a mask. However, their supply is limited, and this is not a guarantee. If the donor refuses to wear a mask, they will be asked to leave the facility. This measure is being implemented for everyone’s safety and well-being.
  • Quest: Quest Diagnostics Patient Service Centers (PSC) will be requiring donors to wear masks – mask/face covering such as a bandana, scarf, or handmade mask. There will be a no-contact forehead temperature check upon entry. Any donor with a temperature greater than 100.3 or without a mask will be turned away. Quest Patient Service Centers cannot supply masks to patients/donors who present without them. They will be graciously instructing them that it is a requirement.

Fingerprinting:

  • Orders can be placed again.
  • The majority of The UPS Store locations are now available to support fingerprinting screening requirements. While all locations plan to resume normal operations, The UPS Store corporate policy also provides individual stores with the right to opt-out, if they are uncomfortable performing fingerprinting. To mitigate risks and save time, we are advising candidates to call their local UPS store prior to visiting.

Motor Vehicle Driving History:

  • At this time there is no disruption in service but some status with manual processing requirements may be delayed.

 

We are taking reasonable precautions during the ongoing COVID-19 outbreak to help maintain business and operational continuity. We are in close contact with our key suppliers and vendors, and we have resiliency plans to help us address the impact on our supply chain or logistics. We will provide more information as necessary in the event of any supply chain or logistics issues that may affect candidates or customers.